Arby's
1601 Hustonville Rd, Danville
(859) 236-1199
Recent Reviews
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My food arrived drenched in cheese sauce and some other sweet sauce that tasted horrible. I was given a of napkins yet it still wasn't enough to clean up the mess or greasiness from sauces.
Atmosphere: 3
Food: 1
Service: 3
If I could leave a 0 start for the service I would!
I placed a mobile order yesterday, went through the drive thru and then was greeted “can I help you?” No manners at all not professional. There was 2 cars ahead of me and when I got the the speaker I was told they could not get to my order I would have to pull around front (very rude tone!)
I went around and waited and then pulled back around and then I was told I need to go inside, I stated I had a 3 month baby in my back seat and then was told “no you need to come inside” so I said to cancel my order and she proceeded to run her mouth. I will not be back to this place. Down right disrespectful for no reason.
I’m a general manager myself and if I had an employee act this way there would be consequences.
You don’t greet someone “can I help you” not at any restaurant I’ve worked at anyways. Seems like someone needs to be trained better or get their attitude in check.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Fabulous Arby's people.
Vegetarian options: N/A
Parking: Great parking close to entrance.
Kid-friendliness: Kid friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Roast Beef
Inside was super clean and well designed. Staff was super friendly, and the food was as ordered.
Atmosphere: 5
Food: 5
Service: 5
We were excited see potato cakes were back. The potato cake cook apparently is not. Grease soaked edge and frozen in the center.
Atmosphere: 5
Food: 1
Service: 5
Hot fresh food
Atmosphere: 5
Food: 5
Service: 5
Tastey and fast
Atmosphere: 5
Food: 5
Service: 5
Just had to try the Greek Gyro and it was delicious.
Atmosphere: 4
Food: 4
Service: 4
Manager was truly doing the best she could under the circumstances. The shake machine was broken yet she offered other food items as a way of satisfying our needs, and she apologized. The staff working seemed to be confused, and not responsive to customer needs. Luckily we checked our order, and we were missing 3 sandwiches, and while we were there another customer had to come back in the restaurant as his order was wrong.The food, once we received it was hot, portioned amply and tasted as Arby's advertised!I cannot express how hard, diligent and striving for meeting customer needs was the manager operating! She was not the issue, and she went beyond to operate the restaurant effectively.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Parking: Plenty of parking
Kid-friendliness: My grandson Thomas and Johnathan loves Arby's
Wheelchair accessibility: Yes. Easy entry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shamrock Farms Low-Fat Milk, Beef 'N Cheddar, Curly Fries
Usually a pretty decent experience for fast food.
Atmosphere: 4
Food: 4
Service: 4
Went with my wife around 6:30 it was hot and fresh and everyone was kind and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Brisket, Rueben Sandwich, Curly Fries
Service was terrible ask for a fresh sandwich the was not fresh at all and bad customer service
I had a really great experience during my last visit. Service, food, and cleanliness were perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Sandwich, Curly Fries
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