Kansai Japanese Steakhouse

Spend twenty dollars for a roll that contained only four pieces of sushi, .The Mongolian beef had no flavor. We were completely disappointed.

Atmosphere: 1

Food: 1

Service: 1

So we were at Kansai a few weeks ago, the waitress was language challenged and messed our order up but did fix the mistakes. It was difficult to get drinks refilled, or make any other request. Now fast forward to today, the nephew requested Kansai for birthday gathering. Unfortunately today, same waitress, same language challenges. Were the orders screwed up yes, were the tickets screwed up yes. The manager did fix one of the order issues that involved the whole table and did it with Grace , respect and appreciation for our business. Now. the big issue is when you charge 3x's as much for a glass of wine and then tell us it is not your fault that we handed you an old menu with incorrect prices. As much as I love their ginger dressing, I will not return. Might I also add though, our chef Mike was great!

First I want to start by saying our server was the bees knees. He answered questions, made suggestions, and was very impatient as I was being a bit indecisive on this day. HOWEVER the food was not good. My daugther got the chicken katsu and it had ZERO flavor, my other daughter got the shrimp fried rice and it lacked flavor, I ordered the steak sukiyaki and the steak was chewy and tough. My other daughter got the Udon and the stek was also tough in the soup and the broth lacked flavor. I sepnt 113.00 plus tip and I feel like I wasted my money. We will not be back again. Also the music was SO LOUD we had to lean across the table to hear one another. They have some work to do!

Atmosphere: 2

Food: 2

Service: 4

Always a great dining experience here. Food was delicious, service was great, and the chef was funny and did a great job with the food.

Service was terrible. Server said “oh ok” to me asking for an appetizer after the whole table already got their entrees. They also had almost no one in the restaurant on Tuesday night and made excuses that they needed to make a Heineken (a bottled beer) because they had a long line of drinks. I also noticed people at the hibachi waiting for almost an hour for any food to come.

Atmosphere: 1

Food: 2

Service: 1

They had only one chef had to wait 30 minutes for the habatchi chef

Great Japanese restaurant. Service was nice and the food was really good.

Atmosphere: 5

Food: 4

Service: 4

Great service and vibe. Great for a date night getaway.

Atmosphere: 5

Food: 4

Service: 5

Good place, good food, great sushi.

Atmosphere: 4

Food: 4

Service: 4

Order Filet Mignon Medium Rare. Chef literally mixes with all the other steaks (none of which others were filet mignon) proceeds to mix them all up, and then distribute them all.

I’m glad I paid for filet mignon and it was evenly distributed among the table to others who did it.

So why even bother ordering a better steak of you are just mixing them up?

Also constant inappropriate misogynistic commentary from the chef. Not sure if all the girls were even old enough, and children present at the table. Openly flirting with a customer talking about snap chats.

0/5.

Atmosphere: 1

Food: 1

Service: 1

The food was delicious, and the service was TOP NOTCH. Our waiter was super helpful since I had never been there before, and even let me taste the dipping sauces to figure out which roll I wanted! Incredible atmosphere, too, and so clean!

Atmosphere: 5

Food: 5

Service: 5

On a business trip and this was my 1st time experiencing this style of cooking. The staff was really nice. Rice, salad, soup and veggies were very good but my chicken and shrimp were overcooked so it was tough and chewy. Thank you for the experience.

Atmosphere: 5

Food: 3

Service: 5

AZMIE!
You are a wonderful human and my family totally appreciated your love and care while we enjoyed our lunch today. 🙏🏽✨🩵
Thanks so much for being WONDERFUL, brother. God bless you!

The best Sushi and food. Love this place so much!

Atmosphere: 5

Food: 5

Service: 5

Bad attitudes, sub par food and incorrect orders. Go to Sakura 17 in Radcliff for a much better experience

Atmosphere: 1

Food: 2

Service: 1