AVOID AT ALL COSTS. TWEAKER ALERT. Went to this subway yesterday and ordered a menu sandwich. Let me tell you, when I say there's nearly nothing left, they could screw up. The meats were correct. Bacon was raw, full of veggies I didn't ask for at random, and none of the veggies I wanted were present. Had to order twice because the cashier was so high he couldn't function. The whole lineup looked high, in fact. I was asked what my drink was again to which I responded "coke" and the guy did a quick turn to grab and hand me with a vacant expression.....you guessed it not a coke with the lid off and the cup soaking in soda on the outside so now we wait for the chips and head out. I only realized all this after the first few bites of my sandwich that something was a miss. Being the entrusting man I am, I decided to roll with the punches and go without food, but it was too late. Now I'm at the doctor's office for severe stomach pain and vomiting less than a day after. Thank you addicts. It's not enough to mess up your brains, but you gotta mess other people's lives as a result of your mental state, not that I expect any of you to be able to read this. Do us a favor and go find a nice ditch or an overpass to do drugs. Not on the job in a professional environment.
Atmosphere: 1
Food: 1
Service: 1
Bev Lucas
Subway used to be one of our favorite fast food stops. However, not sure what is going on with them anymore but their service is horrible.We had a very negative experience at one subway in town where the cashier overcharged me $30+ dollars because instead of charging $4 per kids meals she charged me for each item and when I took the receipt back to the register she and a co-worker argued it was correct. One employee finally called a manager who explained I was correct but the employee said I would have to come back another day with my receipt if I wanted my money back because no one there could open the drawer and give me my money they just took 5 minutes prior. My husband was scheduled for surgery the next day so I didn't make it back that next day to get my money back. I tried this same Subway about a month ago thinking it might have been a fluke and did an online order for curbside pickup. I got there 5 minutes after the time I was sent that my order would be ready and after waiting almost 30 minutes I called inside to ask about my order and was very rudely told that they were busy and my order still wasn't ready and I'd just have to wait and then hung up on me! I ended waiting 45 minutes past the time my order was scheduled to be ready.Today, we decided to try a Subway on the other side of town. I did an online order for 4 ft long subs and a kid's meal. When I checked the bag it had the kids meal sides but not the actual sandwich so we had to go back inside to get it. When we got home and took the ft longs out of the bag one was correct and the other three were totally messed up. The olives for one sandwich was put on the wrong one. Then two of the sandwiches had the type of bread switched. But the final straw was the sandwich that we opened and it was nothing but the meat (with the incorrect cheese) and absolutely not one single vegetable that was requested and no sauce!When I called Subway back hoping they would try to make it right, I was told that I would have to drive all the way back, bring them my receipt, and bring the actual sandwich and show it to them! I explained that I did not have the time during lunch to drive back but I could send pics and was told "Sorry, that's our policy."What makes me even more angry is the fact that on both of these online orders I actually did the "suggested tip for their servers"!Subway, you have certainly lost what was previously great fans and we will be discouraging our family and friends to avoid the potential for any further screw-ups!
Atmosphere: 1
Food: 1
Service: 1
Eugene Lee
This place is underrated. Very tasty and good in
Atmosphere: 5
Food: 5
Service: 5
Cheryl Pence
This place in Cecilia used to be really good. It has gone down hill in 2023. Lettuce was brown and they wouldn't bring out fresh lettuce so we did without. Bread was hard and crunchy. I tapped on it and it crumbled apart right in front of them. I've had to ask for fresh bread twice. Last 2 times we tried going, there was only one man working. We left because he said it would be awhile both times. We're done there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies, Vitamin Water xxx
lisa Johnson
Food high dollar little food for price people arguing in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Elite Chicken & Bacon Ranch
William Williams
Ordered deluxe got regular, ordered vegetables everything except tomato, lettuce got no toppings at all , for over $16.00 never go there again
Peter Parker
This one has steak
Atmosphere: 4
Food: 4
Service: 4
Autumn Schuler
My husband, my 4 year old, and me had the best experience here ever. On September 7 around 5pm we went in to order sandwiches. There was two guys working. I didn’t catch the guys name that made our sandwiches but he was super nice! He made jokes with our 4 year old and was super welcoming. Definitely recommend going here!
Atmosphere: 5
Food: 5
Service: 5
Makenzie S.
Took me 34 minutes to get through the drive thru with only one car in front of me and I had one 6 inch sub. Cashier had to ask me what I got when I pulled up and took an additional 5 minutes to ring it up and hand me my food. Weirdly enough, she told me to leave a review on the website and mention her name for free cookies...The review would be bad. 2/10 stars.
What ever you do go to firehouse subs instead of this or any subway in etown. They absolutely are the worst run subways in all my travels... they serve meatballs so overcooked that I could not bite through one. They also close down early and never have stock... this will be my last attempt to see if these subways in etown have turned it around... they are not worth the price and ever single time I give them a second chance because I live so close to them they never have what I want in stock... please out of town baseball families avoid all of our subway restaurants they are not worth it.
Atmosphere: 1
Food: 1
Service: 1
Jenny Anderson
Went here bread tasted like cleaner and server made the atmosphere awkward and weird and short fat lady working counter screwed up first order didn't wear gloves and insulted me and my wife cuz we are married and she considers it ownership , fire that woman or I call corporate and report this !!! Leave your snide comments at home and do your job properly or quit if you talked to us that way outside your job you would be in the E.R !!!!
Atmosphere: 1
Food: 1
Service: 1
Tyler Hack
Dude behind the counter was so high he was falling asleep on sandwiches. I feel bad for the guy he was working with because I’m guessing he was supposed to be training him. The trainee was asking him questions and the high manager was having the hardest time answering anything. This was at 5:30 on a Wednesday. Pretty deplorable.
Atmosphere: 1
Food: 1
Service: 1
Katelyn S
The employees must really hate their job. They throw attitude AND sandwiches together! Literally paid for the sloppiest bread and meat sandwich ever known to man. When I asked the man to please spread my ingredients out, he got an attitude and argued with me about the placement of where he put things. Like seriously, I just wanted a sandwich with equal ingredients spread out through the sandwich. Not all loaded in one spot. I will never be back to this location
Kristin Fuller
Order a veggie sandwich and turkey sandwich. No extras. Over $20. Couldn't even eat the bread was dry and tasted awful. All the veggies were frozen. Ended up pulling in at store down the road and threw them in the trash. Never again.
AVOID AT ALL COSTS. TWEAKER ALERT. Went to this subway yesterday and ordered a menu sandwich. Let me tell you, when I say there's nearly nothing left, they could screw up. The meats were correct. Bacon was raw, full of veggies I didn't ask for at random, and none of the veggies I wanted were present. Had to order twice because the cashier was so high he couldn't function. The whole lineup looked high, in fact. I was asked what my drink was again to which I responded "coke" and the guy did a quick turn to grab and hand me with a vacant expression.....you guessed it not a coke with the lid off and the cup soaking in soda on the outside so now we wait for the chips and head out. I only realized all this after the first few bites of my sandwich that something was a miss. Being the entrusting man I am, I decided to roll with the punches and go without food, but it was too late. Now I'm at the doctor's office for severe stomach pain and vomiting less than a day after. Thank you addicts. It's not enough to mess up your brains, but you gotta mess other people's lives as a result of your mental state, not that I expect any of you to be able to read this. Do us a favor and go find a nice ditch or an overpass to do drugs. Not on the job in a professional environment.
Atmosphere: 1
Food: 1
Service: 1
Subway used to be one of our favorite fast food stops. However, not sure what is going on with them anymore but their service is horrible.We had a very negative experience at one subway in town where the cashier overcharged me $30+ dollars because instead of charging $4 per kids meals she charged me for each item and when I took the receipt back to the register she and a co-worker argued it was correct. One employee finally called a manager who explained I was correct but the employee said I would have to come back another day with my receipt if I wanted my money back because no one there could open the drawer and give me my money they just took 5 minutes prior. My husband was scheduled for surgery the next day so I didn't make it back that next day to get my money back. I tried this same Subway about a month ago thinking it might have been a fluke and did an online order for curbside pickup. I got there 5 minutes after the time I was sent that my order would be ready and after waiting almost 30 minutes I called inside to ask about my order and was very rudely told that they were busy and my order still wasn't ready and I'd just have to wait and then hung up on me! I ended waiting 45 minutes past the time my order was scheduled to be ready.Today, we decided to try a Subway on the other side of town. I did an online order for 4 ft long subs and a kid's meal. When I checked the bag it had the kids meal sides but not the actual sandwich so we had to go back inside to get it. When we got home and took the ft longs out of the bag one was correct and the other three were totally messed up. The olives for one sandwich was put on the wrong one. Then two of the sandwiches had the type of bread switched. But the final straw was the sandwich that we opened and it was nothing but the meat (with the incorrect cheese) and absolutely not one single vegetable that was requested and no sauce!When I called Subway back hoping they would try to make it right, I was told that I would have to drive all the way back, bring them my receipt, and bring the actual sandwich and show it to them! I explained that I did not have the time during lunch to drive back but I could send pics and was told "Sorry, that's our policy."What makes me even more angry is the fact that on both of these online orders I actually did the "suggested tip for their servers"!Subway, you have certainly lost what was previously great fans and we will be discouraging our family and friends to avoid the potential for any further screw-ups!
Atmosphere: 1
Food: 1
Service: 1
This place is underrated. Very tasty and good in
Atmosphere: 5
Food: 5
Service: 5
This place in Cecilia used to be really good. It has gone down hill in 2023. Lettuce was brown and they wouldn't bring out fresh lettuce so we did without. Bread was hard and crunchy. I tapped on it and it crumbled apart right in front of them. I've had to ask for fresh bread twice. Last 2 times we tried going, there was only one man working. We left because he said it would be awhile both times. We're done there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies, Vitamin Water xxx
Food high dollar little food for price people arguing in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Elite Chicken & Bacon Ranch
Ordered deluxe got regular, ordered vegetables everything except tomato, lettuce got no toppings at all , for over $16.00 never go there again
This one has steak
Atmosphere: 4
Food: 4
Service: 4
My husband, my 4 year old, and me had the best experience here ever. On September 7 around 5pm we went in to order sandwiches. There was two guys working. I didn’t catch the guys name that made our sandwiches but he was super nice! He made jokes with our 4 year old and was super welcoming. Definitely recommend going here!
Atmosphere: 5
Food: 5
Service: 5
Took me 34 minutes to get through the drive thru with only one car in front of me and I had one 6 inch sub. Cashier had to ask me what I got when I pulled up and took an additional 5 minutes to ring it up and hand me my food. Weirdly enough, she told me to leave a review on the website and mention her name for free cookies...The review would be bad. 2/10 stars.
Delicious. I'll be back.
Restaurantji Recommends
What ever you do go to firehouse subs instead of this or any subway in etown. They absolutely are the worst run subways in all my travels... they serve meatballs so overcooked that I could not bite through one. They also close down early and never have stock... this will be my last attempt to see if these subways in etown have turned it around... they are not worth the price and ever single time I give them a second chance because I live so close to them they never have what I want in stock... please out of town baseball families avoid all of our subway restaurants they are not worth it.
Atmosphere: 1
Food: 1
Service: 1
Went here bread tasted like cleaner and server made the atmosphere awkward and weird and short fat lady working counter screwed up first order didn't wear gloves and insulted me and my wife cuz we are married and she considers it ownership , fire that woman or I call corporate and report this !!! Leave your snide comments at home and do your job properly or quit if you talked to us that way outside your job you would be in the E.R !!!!
Atmosphere: 1
Food: 1
Service: 1
Dude behind the counter was so high he was falling asleep on sandwiches. I feel bad for the guy he was working with because I’m guessing he was supposed to be training him. The trainee was asking him questions and the high manager was having the hardest time answering anything. This was at 5:30 on a Wednesday. Pretty deplorable.
Atmosphere: 1
Food: 1
Service: 1
The employees must really hate their job. They throw attitude AND sandwiches together! Literally paid for the sloppiest bread and meat sandwich ever known to man. When I asked the man to please spread my ingredients out, he got an attitude and argued with me about the placement of where he put things. Like seriously, I just wanted a sandwich with equal ingredients spread out through the sandwich. Not all loaded in one spot. I will never be back to this location
Order a veggie sandwich and turkey sandwich. No extras. Over $20. Couldn't even eat the bread was dry and tasted awful. All the veggies were frozen. Ended up pulling in at store down the road and threw them in the trash. Never again.
Atmosphere: 1
Food: 1
Service: 2