“This is a great place with so much history! the waitress, Jasmine, was friendly and did a great job!“
“Love all the sours!!“
“This is the best Brewery in town!!!
I had my 50th birthday celebration here in the private party 🎊 room which was just right for a small crowd. It was intimate, had a grown and sexy atmosphere. Lindsey the event coordinator was pleasant, patient and very helpful with questions regarding any accommodations for me and my guest. I would definitely do business with them again.“
“As a bar and venue this place is great and easily 5 stars with a great and professional staff, an awesome beer selection and perfect atmosphere. Though people should be aware it does not have an active kitchen, we got a pretzel that was served with cold beer cheese and paid $15 for a charcuterie board that was clearly store bought. Our two beers, along with pretzel and cheese and charcuterie board with tip came out to about $50.“
“Great local brewery to grab a cold beer! They have friendly staff and wonderful owners“
Customers` Favorites
“Four buddy's and I stopped by for our first visit last night. Gus was on point with his attentive service and knowledgeable beer descriptions. Tried the Crazy Norse(I'm not an IPAer, but it was fantastic) and the "Route 9"(a smooth Lager) Outstanding!! 👍👍 The Cod sandwich was excellent!! Ashley's prompt support with the food and drink delivery helped to make our visit a highly enjoyable experience! We'll be back soon!!“
“**updating my original review from December ‘24. West Side management has reached out and shared that this previous manager is no longer working there. Our deposit was refunded and we all agreed communication could have been better. I appreciate their understanding and follow up. We enjoy the times we have had at the brewery and look forward to getting back again soon.
This one star is solely for the Management of West Side. I’ve been here more times than I can count, from random drop ins for a beer, organized network happy hours to birthday parties. My family invested in the original start up back in the day. They were one of my first places to check out when throwing my mom’s surprise 60th Birthday party. The booking process was fairly simple.. I would have appreciated more communication from management when booking but in today’s world I have very low expectations with customer service.
Day of the party came and I booked 3 extra hours for time to set up and make sure the space was ready. I made sure to introduce myself to all the staff from the kitchen manager, bar tenders (they were good) and taproom manager. Everyone was aware I was the organizer of the event and to reach out to me during for anything.
Party was great! My mom was surprised and it seemed like everyone was very comfortable in the two rooms we rented ($30/hr for 2 rooms from 4-11). I reached back out to the taproom manager for my $100 deposit back & received the unprofessional response attached. I did realize once we arrived at the party that my balloons had confetti inside of them which confetti is not permitted. Balloons are permitted though so unless we went around popping all of them there was no issue in my eyes. I did immediately asked for a broom so I could manage any mess during the party (which there wasn’t). I stayed after with my husband, mother (birthday girl), dad, and cousins to clean everything up spotless.
The second issue was around our guests eating food from the party next to us. This was one couple (65 years old) that got confused & didn’t realize this was not our party. We took over 80% of the party space so it wasn’t clear to them that there was even another party nearby not a part of us.
The fact that no one from west side even brought this to my attention is ridiculous. I would have happily apologized to the other party and purchased food for them to make up for what had happened.
From start to finish Colin at West Side has not been helpful and has been extremely rude. I feel like I need to blame the kitchen staff as well for not communicating at all.
Sadly I would not recommend West Side for any future events. They didn’t feel welcoming and seemed bothered by the 3 children there (out by 9PM) that were very well behaved & enjoying themselves.
The 30+ Cincinnati Firefighter brotherhood that attended is also disappointed to hear how this was handled and won’t be having any future meet ups here.“
“This is a corporate run bar obviously that should be terrible. But it's Amazing. Real local bar feel. Service is excellent. Big 😡 to the manager that was hovering killing the vibe tho. Also to that other manager who wasn't working but is so terrible that dude quit (not that night) GMs go sit down in the office and stop killing the vibe please“
“We love 13 Below brewery, especially for parties! We have thrown a countless amount of parties here ranging from my gender reveal to a surprise birthday for my mom. The taproom is great with even more seating outside where you can check out the hops! The Incline Smoke Shack has great food and lots of awesome deals, which makes the brewery a great place for a night out. If you’re not into beer they also have an extensive seltzer selection and wine and cocktails.“
Customers` Favorites
“Great local brewery to grab a cold beer! They have friendly staff and wonderful owners“
“Loved the igloo! Shoutout to Kris for going above and beyond and making us some 5⭐️ mules!“
“Great tacos and wonderful staff!! 🌮“
“We had a great time with Megan on the rooftop bar. We highly recommend this location.“
Customers` Favorites
“Nice little stop for a variety of beer styles“
Customers` Favorites
“We hosted our wedding at Knox on 10/11. They were amazing! The drinks, the service, everything. They kept in constant communication with us leading up to the event and had plenty of help for the day of. Absolutely NO snags. Our wedding/reception went off without a hitch. I couldn't recommend this place more!“
Customers` Favorites
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“Amazing brews, great service! Stop in often if you want to catch your favorite brew! Friendly people sweet environment and did I mention phenomenal drinks?“