First Watch

7727 Mall Rd Suite A, Florence
(859) 283-9800

Recent Reviews

Mary Fuentes

This was I and my husband first time at first watch and it was very busy. Thank the Lord, we only had 15 min wait.. once we got the text message, the table was ready, and we went and got seated . Are the waiters' names as Morgan and wasn't so pleasant at all? I asked for a gluten-free menu, and she looked not pleasant at all, and then when she brought the gluten-free menu, I was looking at it, and she came back to our table and asked if we were ready I asked the waiter to give me a few more minutes reminder first time there and she came back like a minute later and asked if I was ready and I asked her a few more minutes she literally walked away with an attitude. I know when it gets busy and u have more than two or three tables, but come on, we need to be more professional and understanding when it comes down to customers and serving customers I think with better training she will do better. But besides that the food was good ?

Atmosphere: 3

Food: 4

Service: 1

Gregg McKinstry

Food was tasty but not hot. They brought out the wrong dish. Set it in front of us. Came back a few minutes later and we told them they gave us the wrong dish. Watched them take it back to the kitchen where they looked to see what table it should go to. They then took that dish and served it to another customer. Be careful your food might have been in front of another customer before it gets to you. That’s a health code violation, wonder what else they are doing to save a buck

Atmosphere: 4

Food: 3

Service: 3

Joni Christos

I usually like First Watch, not so much this time, coffee must have been sitting for a while it was not good, breakfast was lukewarm at best.

Atmosphere: 3

Food: 2

Service: 3

Jason Hammonds

Went for breakfast with my daughter. Food was below room temperature and rather bland. Left with a stomach ache that lasted for several days from skillet with Italian sausage. Entire dish was cold. Even the eggs. Ordered donut hole starter and of course everything came out at the same time. Not pleased, but paid and left without making a fuss.

Atmosphere: 4

Food: 1

Service: 4

Charles Rinaldi

If you don't check in you can sit there for over 30 minutes and have others be seated before you. I don't need to spend my money there. We went somewhere else and sat down in 2 minutes.

Service: 1

Lori Crigger

Omg! They have shrimp and grits as the seasonal special for the next month or so!!! This is one of my favourite meals. Maybe because everyone does it with their own special flare. But First Watch knocks it out of the park! Of course they did, everything is so oooooo good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Biscuits and Gravy

Christina Humphreys

Very nice costumer service and food was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Barbacoa Benedict

Kenny Kuhner

Very good

Atmosphere: 4

Food: 4

Service: 5

Joseph Rachford

I had the shrimp and grits special. I asked our waitress if she had a sheet on the salt content as I am on a limited 2,000 mg per day salt diet per my doctor. The sheet showed that the meal was over 3,000 mg. I told our waitress no wonder it tasted so good. I have been under 2,000 mg for over one year. Guess we all deserve a free day once in a while.

Atmosphere: 5

Food: 5

Service: 5

Kyle Llewellyn

Great place to have a fun breakfast. All four of us were very happy with our selection. Service was spot on!

Atmosphere: 5

Food: 5

Service: 5

Shasta Thompson

The food was so good. I had The Works omelet, my mom had gluten free avocado toast, and my son had chocolate chip pancakes and biscuits and gravy.Dietary restrictions: My mother is gluten free dairy free and they were very accommodating.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast

carol powers

Love this Restaurant! Great Service, Atmosphere, and Customer Service. Food is excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Chip Pancake Breakfast, Sandwich, Farmhouse Skillet with over Easy Eggs, Belgian Waffle, Eggs and Bacon with Toast and Home Fries, Sunrise Granola Bowl, Waffle Chicken Sausage and Scrambled Eggs

JoAnn Fox

Server was great. Food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Robert Corbin

French toast was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Toast

mario rodriguez

Expensive and

Atmosphere: 3

Food: 1

Service: 3

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