Gold Star

$ • Fast Food

Hours:
7649 Mall Rd, Florence
(859) 371-2272

About Gold Star Chili

Gold Star, a vegetarian-friendly restaurant, has received mixed reviews. Some customers praise the delicious and hot food, as well as the outstanding service. However, others mention slow service, incorrect orders, and long wait times, even in the drive-thru. The restaurant's temperature has also been criticized for being too cold, causing the food to get cold quickly. While some have enjoyed their experience, others have suggested trying alternative locations.

The restaurant's drive-thru service has been a source of both praise and concern. Some customers have noted that the service is courteous and quick, but have been surprised by the high price charged for a large water, which is the same as a large soft drink. The restaurant is advised to offer complimentary water to customers, as this is a common practice in the industry.

Overall, Gold Star offers a variety of vegetarian options, including the popular Spring Harvest Salad. The quality of the food and service can vary, but the restaurant's temperature and pricing policies have been a point of contention for some customers.

Customers' Favorites

Gold Star Chili Reviews

3.8
231 ratings
Restaurantji Rating
5
54%
4
14%
3
12%
2
2%
1
18%
Food
4.1
Atmosphere
3.9
Service
4.0

Share your opinion about Gold Star

Restaurantji Rating

The Mall Rd location is trash. My spouse tried to get a Veteran’s Day meal to go & was berated by some lady who said it was dine in only even though the ad doesn’t say that at all.

That’s how y’all treat Veterans on Veterans’s Day?
I will not spend another dime at a place that treats veterans like garbage.

How hard is it to make 3 cheese Coney's? Omg! No hot dogs in any of them! I am not lying when I say every single time my husband goes to this Gold Star, he is given the wrong order! Overpriced, greasy cheese. Can't wait for your competitor to go in down the street.

Discriminative against people with disabilities!! My daughter started working at the Mall Rd location. After 2 very inappropriate comments about my daughters hearing by Mary. She then is told today they no longer need her because they have too many employees and they are bringing 2 others back that were previous employees. Sounds like a bunch of BS. They were in desperate need a of help a week ago and now over staffed after my daughter tells this woman about her hearing problems....read full review

Read All Reviews(231)

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 10PM
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