McDonald's

7909 Dream St, Florence
(859) 371-5078

Recent Reviews

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B. (The Ghost in the Machine)

I was at the drive thru so the atmosphere was what it was. All in all worth the drive. 4 minutes.

Atmosphere: 4

Food: 4

Service: 5

Mr. Micro x

Asked for a remake and Mexican lady not speaking English looks at me and just takes my toppings off and repackages it
SMH

Atmosphere: 1

Food: 1

Service: 1

Joan Hunter

The manager was a young person, but he was very polite. He was very tentative with me because the kiosk didn't give me a receipt. He made sure I got a receipt before I left the restaurant. Great customer service! 😊

Atmosphere: 4

Food: 4

Service: 4

Michelle Wermuth

Thanks for the food poisoning.
Ordered a Sausage egg and cheese muffin. Got part of the way through my stale burnt muffin and the egg was undercooked. Threw most of it away but ate enough of it. Yesterday and today has been spent in the bathroom.

Food: 1

Service: 3

Sidney Shauntee

Ask for salt and pepper and ketchup and failed to get any!!!!!

Atmosphere: 3

Food: 4

Service: 2

Angela Whaley

It's McDonald's!

Lupita Cibrian

they only gave us 17 chicken nuggets not 20.

Atmosphere: 1

Food: 1

Service: 1

Ben Reinhart

McDonald's just isn't the same.

Atmosphere: 3

Food: 3

Service: 4

Irving Ventura

Zero Star – Very Disappointed
Stopped by this McDonald’s and had a really disappointing experience. The manager, Desiree, was incredibly rude and unhelpful. We had an issue with the app that wasn’t our fault, but instead of offering a solution, she made us feel guilty and acted like we were the problem. To make things worse, she was yelling at her crew in front of customers—totally unprofessional. Honestly, Desiree leaves a lot to be desired. I expect better from McDonald’s management. Won’t be coming back to this location.

Atmosphere: 1

Food: 3

Service: 1

Enmy R. Romero

When I ask for extra lettuce, it’s because I love it — not because I want two sad, wilted leaves tossed in. Seriously, and with the sauces spilling over like that, it feels like basic care in service is missing. Honestly, even dogs get treated better sometimes.

Atmosphere: 3

Food: 1

Service: 1

Derrick Houston

Terrible

Isaiah Gibson

Sure! Here's a version of the review cut down to about 200 words:

I visit this McDonald’s regularly, and overall, the experience is consistently positive. They almost always get my order right, which I really appreciate. Whether I’m ordering breakfast or lunch, the food is usually fresh, hot, and well-prepared. The fries are crisp, the sandwiches are put together neatly, and everything arrives just as expected.

The staff is generally friendly and efficient. They greet you politely, repeat your order to confirm, and don’t give any trouble when small adjustments are needed. On the rare occasion something is missing or incorrect, they handle it quickly and respectfully.

The drive-thru is fast and convenient, even during busy hours. Inside the restaurant, things are usually clean.

Overall, this location stands out for its consistency, quality, and customer service. For a fast food spot, they’re doing a great job and keeping customers satisfied. I’d definitely recommend this McDonald’s to anyone looking for a quick, reliable meal with solid service.

Atmosphere: 4

Food: 4

Service: 4

mike litoris

Staff member (Tina) was rude and impatient.

Atmosphere: 1

Food: 1

Service: 1

Goodpickx

Good most times long wait

Atmosphere: 3

Service: 3

rosely barrera

It took 30 minutes for me to get a 6piece happy meal, there was no rush at all, I went inside to order. I stood there for the longest time watching them make all the orders but mine and the worker was on their phone the entire time. Maybe focus on getting orders out instead of instagram

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