Woman was a little rude! Made my online sandwich weird and it was VERY DRY ! The Man did very well! Bread was hard and tuff was chewing like a cow !
Atmosphere: 1
Food: 1
Service: 2
Amy A
I’m so pissed! terrible customer service. do not come here. my poor boyfriend was on the phone with me while he was getting my sandwich & the workers were so rude to him! he asked for sauce on my sandwich and they said no? like what? They will not be getting our money ever again.
Tony
I came in for lunch to get a 12in Chicken Teriyaki sub.. I took one bite and immediately tasted sourness the chicken was spoiled I spat out my bite and brought the sub back to get a refund. I was denied a refund and the worked accused it was just my taste that was off she assured the chicken was good she made it this morning but I came in at 2:30p.m. she offered to make a new sub she can't give me a refund but I was scared to try anything from there again so I left without a refund or food. I do not recommend eating at this location they will sever you spoiled food and blame you for the taste being off!!! I even tipped :(
Atmosphere: 1
Food: 1
Service: 1
Noelle Mayer
Super clean location and atmosphere. The workers are very friendly. Nice lunch spot. Keep it up, you are doing great :)
Atmosphere: 5
Food: 5
Service: 5
Julia Klopp
If you’re craving a sub but not looking to be overwhelmed by fillings, Subway has you covered. They take a “less is more” approach—just enough meat to remind you it’s there, but not so much that your sandwich feels overindulgent.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 6 the Outlaw Sub, Chocolate Chip Cookie, Sunchips Harvest Cheddar, Coca-Cola Classic, Oven Roasted Turkey & Ham
Kristi M.
Bread was hard, cheese wasn't even visible and hardly any steak on the sandwich. If you can't put some substance on the sandwich then close your food. I am so mad right now. Guess I should have checked my sandwich before leaving! I would like to post a picture. You would be shocked. Go to Substation all, Penn Station, Jersey Mike's, or Fire House Subs! Avoid ALL area Subways they are not any good anymore! Waste of money!!!!!
Atmosphere: 1
Food: 1
Service: 1
Matt B
I ordered my food during my first break at work. 3 hours later, I went to pick it up at the time on my lunch break, and it wasn't ready. I was told 5 minutes. 15 minutes later they finally made my food. My lunch break is basically over, so I won't even be eating for another 2 hours. I have been eating here for years, but I will not be coming back here after being treated like that, especially when there are so many other options and even other subways. I get being busy, but my food was already paid for. I would have left if it hadn't already.
Atmosphere: 5
Food: 5
Service: 1
SJM
Do not go to this subway. They have roaches and bedbugs
Atmosphere: 1
Service: 1
Michelle Jump
I simply picked the restaurant for lunch and convinced others, since I had a coupon expiring on that day. (It was not working on the mobile app properly. Figured when I picked it up they could see the discount in my email that did not work. Well they could care less and did nothing to improve my customer service experience. I regretted having ordered over 75.00 on Subway for 7 people.
Atmosphere: 4
Food: 4
Service: 1
Savanna Boyd
Ordered via the subway app and received someone else’s order. Knowing their delivery service is run through DoorDash, I tried reaching out to them via the only support number given - ended up being the dasher themselves. I then called the store to explain and ask for the customer service number, they gave it and reassured I could have my order redelivered, but DoorDash had to submit the request. After calling the 1-800 number, being on hold several times for them to contact the store… was told I would indeed get a redelivery. 20 min after getting off the phone, I get a text and email - the store cancelled my order. Called store and they hung up on me when finding out who I was. DoorDash said the store noted “Refusal to remake order”. Now have to wait 2-3 weeks for a refund. Horrible customer service…
Recommended dishes: White Chip Macadamia Nut, The Boss, Chocolate Chip Cookie, Coca-Cola, All-American Club
Paige Estep
Wish I could give 0 stars but it won't let me. Horrible customer Service. Barely speak English. Won't honor online orders. Asked for corporate number & they gave me the store number. Complete incompetent idiots. Never made my food or refunded my money. SMH.
Atmosphere: 1
Food: 1
Service: 1
mark brown
They charge $1.98 and it shows under Tips on your receipt. I will never go back.
Atmosphere: 1
Food: 4
Service: 4
Bryce Sauer
Ordered the ultimate BMT through the app. Picked up my order and when i got back i unwrapped my sub and it was an ultimate lettuce sandwich. It was like unwrapping a Christmas gift and there being a bag of lettuce. Got my hopes up.
Woman was a little rude! Made my online sandwich weird and it was VERY DRY ! The Man did very well! Bread was hard and tuff was chewing like a cow !
Atmosphere: 1
Food: 1
Service: 2
I’m so pissed! terrible customer service. do not come here. my poor boyfriend was on the phone with me while he was getting my sandwich & the workers were so rude to him! he asked for sauce on my sandwich and they said no? like what? They will not be getting our money ever again.
I came in for lunch to get a 12in Chicken Teriyaki sub.. I took one bite and immediately tasted sourness the chicken was spoiled I spat out my bite and brought the sub back to get a refund. I was denied a refund and the worked accused it was just my taste that was off she assured the chicken was good she made it this morning but I came in at 2:30p.m. she offered to make a new sub she can't give me a refund but I was scared to try anything from there again so I left without a refund or food. I do not recommend eating at this location they will sever you spoiled food and blame you for the taste being off!!! I even tipped :(
Atmosphere: 1
Food: 1
Service: 1
Super clean location and atmosphere. The workers are very friendly. Nice lunch spot. Keep it up, you are doing great :)
Atmosphere: 5
Food: 5
Service: 5
If you’re craving a sub but not looking to be overwhelmed by fillings, Subway has you covered. They take a “less is more” approach—just enough meat to remind you it’s there, but not so much that your sandwich feels overindulgent.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 6 the Outlaw Sub, Chocolate Chip Cookie, Sunchips Harvest Cheddar, Coca-Cola Classic, Oven Roasted Turkey & Ham
Bread was hard, cheese wasn't even visible and hardly any steak on the sandwich. If you can't put some substance on the sandwich then close your food. I am so mad right now. Guess I should have checked my sandwich before leaving! I would like to post a picture. You would be shocked. Go to Substation all, Penn Station, Jersey Mike's, or Fire House Subs! Avoid ALL area Subways they are not any good anymore! Waste of money!!!!!
Atmosphere: 1
Food: 1
Service: 1
I ordered my food during my first break at work. 3 hours later, I went to pick it up at the time on my lunch break, and it wasn't ready. I was told 5 minutes. 15 minutes later they finally made my food. My lunch break is basically over, so I won't even be eating for another 2 hours. I have been eating here for years, but I will not be coming back here after being treated like that, especially when there are so many other options and even other subways. I get being busy, but my food was already paid for. I would have left if it hadn't already.
Atmosphere: 5
Food: 5
Service: 1
Do not go to this subway. They have roaches and bedbugs
Atmosphere: 1
Service: 1
I simply picked the restaurant for lunch and convinced others, since I had a coupon expiring on that day. (It was not working on the mobile app properly. Figured when I picked it up they could see the discount in my email that did not work. Well they could care less and did nothing to improve my customer service experience. I regretted having ordered over 75.00 on Subway for 7 people.
Atmosphere: 4
Food: 4
Service: 1
Ordered via the subway app and received someone else’s order. Knowing their delivery service is run through DoorDash, I tried reaching out to them via the only support number given - ended up being the dasher themselves. I then called the store to explain and ask for the customer service number, they gave it and reassured I could have my order redelivered, but DoorDash had to submit the request. After calling the 1-800 number, being on hold several times for them to contact the store… was told I would indeed get a redelivery. 20 min after getting off the phone, I get a text and email - the store cancelled my order. Called store and they hung up on me when finding out who I was. DoorDash said the store noted “Refusal to remake order”. Now have to wait 2-3 weeks for a refund. Horrible customer service…
Service: 1
Restaurantji Recommends
Fast service and fresh ingredients.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, The Boss, Chocolate Chip Cookie, Coca-Cola, All-American Club
Wish I could give 0 stars but it won't let me. Horrible customer Service. Barely speak English. Won't honor online orders. Asked for corporate number & they gave me the store number. Complete incompetent idiots. Never made my food or refunded my money. SMH.
Atmosphere: 1
Food: 1
Service: 1
They charge $1.98 and it shows under Tips on your receipt. I will never go back.
Atmosphere: 1
Food: 4
Service: 4
Ordered the ultimate BMT through the app. Picked up my order and when i got back i unwrapped my sub and it was an ultimate lettuce sandwich. It was like unwrapping a Christmas gift and there being a bag of lettuce. Got my hopes up.
Atmosphere: 4
Food: 1
Service: 2
My order has always been ready when I PICK IT
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Cold Cut Combo
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