The Burger Experience
$$ • Burgers, Barbeque, American
Hours:
Located in Smokey Bones, 7848 Mall Rd, Florence
(859) 371-5425
About The Burger Experience
The Burger Experience Reviews
I ordered take out on 2/11/25 & in the process of ordering two dinners I had an issue with my credit card that had me worried, but after speaking with the Mgr (Billy ) I nolonger was in that mindset, Billy fixed the problem and my dinners was stomach happy, will certainly return again. Great customer service and the dinners was a match 👌thank you Billy & staff ! see u soon Darlene Miller.
Kara was attentive, respectful and provided great service!
SMOKEY BONES!!!! SO If ANYONE is curious about Smokey bones… we went tonight for the two for one dinner which was brisket (omg so tender ) and two sides, (I got baked tater and broccoli ) that is their Thursday special, but that was absolutely the BEST brisket I’ve EVER HAD (especially with A-1) lol
and it’s two dinners for 24.95 !! Please try it! It’s so good and even better, ask for MATT
to be your server!!! He’s sooo good! Food is so Yum ! Worth the money...read full review
Ratings
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 12AM |
The Burger Experience is a popular restaurant that offers a satisfying dining experience. Customers have praised the attentive service, with staff members quickly addressing any issues and ensuring orders are correct. The food is consistently delicious, with tender ribs and flavorful sides that complement the main dishes. Whether it's a half rack of ribs, a quarter BBQ chicken, or the Create Your Own Combo, The Burger Experience provides a great value for the money, especially with the available discounts and limited-time offers. The restaurant is well-maintained and clean, creating a pleasant atmosphere for diners. Recent reviews highlight the excellent customer service, with one customer praising the manager for resolving an issue with their credit card, and another customer expressing their satisfaction with the delicious food. The restaurant has also received praise for its hidden gem status and the special treatment provided for a holiday luncheon, including the recommendation of the hot donuts.