Wingstop

7753 Mall Rd, Florence
(859) 488-9464

Recent Reviews

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Anthony Sebastian

Only given half my order. Not worth the time.

Atmosphere: 1

Food: 1

Service: 1

Jordan Adams

Stopped in on a trip back home. Excellent service! The manager DeShawn was super friendly and helpful, and even helped give suggestions of some sauces. Food was fantastic. Friendly environment and staff seemed super happy and easygoing.

Atmosphere: 4

Food: 5

Service: 5

Linda Storey

Seth was great very respectful took the order in a timely manner and was all around awesome!!

Atmosphere: 5

Food: 5

Service: 5

Aleah Cain

I’m never one to complain but I’ve been here atleasttt 6 times since they have opened, every single time they never fail to mess my order up.. wether it be wrong sauce/ no sauce/ giving me boneless instead of bone in/ forgetting my fries corn etc.. or cold food.. I just came in recently after a 14 hour shift and had to drive 20 mins to them for them to correct my order. I had placed two dif orders one for me one for my bf , at that point I was tired so I told her to just take mine back and remake his, I only got a refund for mine. Next time I want wingstop I’ll go across the river, they are on point every time.

Atmosphere: 1

Food: 1

Service: 2

Donovan Derden

Whole order wrong and took forever and food was trash

Isaiah Gunther

DO NOT DELIVER FROM HERE!!!!

Ordered a delivery that never came. Phones were down and didn’t work. I went in and they said it must’ve been stolen by the dasher (their dasher bc I didnt DoorDash)…that’s it… I still paid full price. lol if you go here, just walk in and wait on your food. I usually do. Only asked for delivery for the game.

Atmosphere: 2

Food: 4

Service: 1

silkie purple skies

First choice #buffalowildwings wrong choice. Made it to the car and my wings were cold, hard and nasty!!! Second choice #WingStop got to the car after picking up my food the wings were piping hot and cooked just right. Now I’m stuck with 20 wings and out of $20 just cause I had to get back to work

Atmosphere: 5

Food: 5

Service: 5

Jonathon McAfee

Best wingstop in the galaxy

Atmosphere: 5

Food: 5

Service: 5

Sheyska Martinez

Did a mobile pick up order. Food was done on time, got greeted at entry and employee was able to accommodate drink change with no hassle.

Service: 5

A.J. J

Boneless wings were good but the order was slightly wrong. Person at the counter was super friendly and courteous.

Atmosphere: 5

Food: 5

Service: 4

Brezlin Ashley

there was lot of hair in one of my ranch cups. I then called the restaurant and they offered me a credit, which was nice. What wasn't nice, was a day or so later I decided to head down and accept the credit, only for them to act like they don't have the credit. absolute dog water wingstop

Atmosphere: 1

Food: 1

Service: 1

Oriana Soleil

Thank you all for working so hard today during football. You were understaffed, pushing yourselves to the limits, and being talked poorly to by just about everyone that entered. But I want you to know that I appreciate you all. It's not easy being in this industry, and God knows you all deserve more than you make. But you are appreciated. I hope you all get to go home and enjoy time relaxing, thank you for working hard today.

Atmosphere: 5

Food: 5

Service: 5

A N

Red head girl with one other person killing it...The quality isnt 100% crews fault but pretty sure ive viewed management or crew hangout and talk while 1 or 2 people do all the work anyway. And to pay 17$ almost for for 10 wings some the size of my finger which were frozen just aint worth the price for frozen wings

Atmosphere: 1

Service: 3

Todd Fryman

Wait time is forever, no one could take my order due to lack of understanding the English language … Finally an English speaker came to take my order. She was in the bathroom not her fault…Twenty minutes for a combo order when you only get a half an hour break is not good… Won’t be back

Atmosphere: 1

Food: 3

Service: 1

Tanner Triplett

Not sure why the negative reviews. Everytime I go here the wings are GREAT. Staff is very friendly and welcoming , and I don’t have to wait long. They’re always very accommodating to any requests and even during busy times apologize that they’re trying their best. I love this wing stop!

Atmosphere: 5

Food: 5

Service: 5

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