Wingstop
7753 Mall Rd, Florence
(859) 488-9464
Recent Reviews
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didn’t actually put any sauce on my wings and also didn’t give my any side ranch (i ordered and paid for 2)
Atmosphere: 1
Food: 1
Service: 1
The employee, Anisa, is rude and entitled. Requests a FAVOR and not even a thank you. She does not value your time. Your driver.
Atmosphere: 1
Food: 1
Service: 1
Wings too dry i sked for a mix of sauces didn't get it right waste of 45.00 for 30.
Atmosphere: 3
Food: 2
Service: 2
Got unplucked chicken wings, took them back for a credit. Was credited for a portion of the order, even though I had to drive back there with the wings, wait in line, and will have to go back to get the credit for the portion the manager allowed!
Atmosphere: 3
Food: 3
Service: 3
Bring wingstop with you to eat while you wait the 1.15 hours to get the wingstop you ordered to eat.
Atmosphere: 2
Food: 4
Service: 2
I have been super excited to get a Wingstop in NKY. So I finally went today. I was less than impressed. The service did not even acknowledge me when i came in there were 3 people standing in the kitchen area and not one said hello it took the person working the counter like 2 min before she even asked me about an order. The food- tastes good but was cold. I set a specific pick up time was there within 3 min of that time and my food was cold. Less than stellar service. it's too bad because I've been telling so many people how great Wingstop is. This location has failed already and it's new.
Atmosphere: 1
Food: 2
Service: 1
We gave them a shot today, Not impressed at all, The vegtables celery was brownish and wilty soft the carrots were dry. The ranch dressing was like water . Waited awhile and finally picked up food at counter. I would have just walked away if I knew what I was getting.
Staff was rude stood in lobby for 25 minutes before someone even stopped to wait on us the staff was arguing and cussing each other out ignoring all the customers ans myself waiting if I hadn’t already paid online i would of walked out after waiting for 25 for someone to even acknowledge us it was another 35 for the food when it said 14-16 minutes after ordering online . First time here and never again not to mention they were on the phone making food peoples orders were sitting on the shelf for 20 minutes why they were in the lobby one staff member went out to talk on her phone when the lobby was so packed people were standing outside
Atmosphere: 1
Food: 1
Service: 1
Great food always!! Great service from Brody!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Online order. Only dry rub we order was not shown in picture, all other was suppose to be in sauce. All others they didn't say dry rub so we was expecting liquid on all other wings. Beware if you think your getting wet it might turn up as plain no flavor wings In fake holloween disguise. Tried something new, that was a mistake will be going back to bdubs
Food: 1
Recommended dishes: Chicken Wings
Restaurantji Recommends
I got the Korean BBQ wings with fries. Wings and fries were both crispy and well done how I like it! Nothing was soggy or cold. I went around 4pm on a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Seasoned Fries
Brody was very quick to help me and it was a very good experience.
Atmosphere: 5
Food: 5
Service: 5
Always cold … wings had fried feathers all over it like it was ready to jump out of the box and fly away
Atmosphere: 1
Food: 1
Service: 1
Our fries had little fried roaches in them. Contacted customer support and haven't heard anything back. ?
Food: 1
wings were cold. set them to be done at a certain time, went in at that time. ate them right after in the car. so cold. fries were warm, im confused..
Atmosphere: 2
Food: 1
Service: 3
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