Wendy's

184 Versailles Rd, Frankfort
(502) 695-5133

Recent Reviews

RedRexper

My chicken sandwich was not fully cooked and it was two sandwiches cooked together. There was plastic in my frosty

Dana Graham

Could not get waited on in drive thru. Pulled to the window and finally got to order. Sweet tea was clear as water and cinnamon rolls were cold. Wish I could give them a1/2 star. Just lost what would have been a regular customer. I won’t be back!!

Atmosphere: 1

Food: 1

Service: 1

Adrianna Jones

Every time I come here they always get something wrong or forget to put an item in my bag and I mean every single time then tonight I just waited 10 mins for my food to not even be fresh ??? And the manger complaining about his time clock just pulling everybody up but can’t even get peoples orders right. I worked at Wendy’s before nothing on there takes 10 mins to cook but to give me food that’s not fresh with only me in line is crazy do better !!!

Denise Konkle

Very slow old cold food it's never fresh and they always mess up my orders and they are always extremely slow and never really busy service sucks bad here inexperienced

Atmosphere: 1

Food: 1

Leslie Sewell

I'm not sure if it's staffing issues or what but they are always so slow. Food is usually good though and rarely

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Baked Potatoes, Cheeseburger

Pipe Lee

The woman at the window was absolutely rude. My food was cold, everything, the fries, nuggets, and burger, it was like it had been sitting out all day.

Atmosphere: 1

Food: 1

Service: 1

Taylor Ratliff

Wendy’s night shift is horrible, i waited in line for 5 mins then got to the speaker to place my order and then proceeded to wait 15 mins with no response. The line finally moved only to stop again where i then waited another 5 mins and ended up saying screw it and went to McDonalds down the road. At least they were McLoving to serve me food and take my money!

Atmosphere: 1

Food: 1

Service: 1

Austin Diamond

Entering this Wendy’s should come with a handwritten apology note, especially if you give your hard earned money for such an abysmal service. The wait times are bad, the food is acceptable at best (and that’s generous), and the cleanliness definitely leaves a lot to be desired. Overlooking the traumatic experience for any and all customers that have the misfortune of stepping into this building, the real catastrophe stems from management. There’s no possible arrangement I can make from the dictionary to adequately describe just how poor management truly is here. They say trouble starts at the head of the snake, and the only way to save this snake is to put it out of it’s misery.

Atmosphere: 1

Food: 2

Service: 1

Laraysia Moffitt

I worked here for about a month or two and it was the worst experience ever the management was terrible, the place is

Atmosphere: 1

Food: 1

Service: 1

Yohnny Seed

Excellent burgers.

Atmosphere: 4

Food: 4

Service: 4

Bryan Hubbard

You gotta get credit where it's due. I had an unfortunate experience. This was from a previous visit. The lady I interacted with(GM) today was both friendly and eager to make sure I was taking care . To you and your crew, I would like to say thank you from the bottom of my stomach LO. LI shall return.

Atmosphere: 5

Food: 4

Service: 5

Kristina Hose

The manager needs to learn to not to snap at his employees in front of

Atmosphere: 1

Food: 1

Service: 1

Jayne Kerns

When I have to walk through the wall of cigarette smoke in order to get into the restaurant, and, then get lied to by the person who takes my order. I asked for no cheese and no mustard . The person said they didn't put either on the sandwich I had both. I wanted to throw it at him. My husband stop me.

Atmosphere: 2

Food: 5

Service: 1

Derrill “Rello” Miles

Well this is honestly "The Spot" for me because I'm in the neighborhood of course. I also have the app which means Free Frostys, 2-3 dollars off and buy one, get one deals all the time! It's fast food, sure. (I didn't have to tell you that) One of my Favorite Fast foods. Fresh ingredients and best fries in town.Parking: Parking spots are a bit tight, but my vehicle has never been damaged.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Baconator

Jennifer Lachle

Waited in line 45 min to get the entire order wrong.

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