Lomeli's Mexican Bar and Grill
613 S Main St, Franklin
(270) 586-8494
Recent Reviews
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Great little place. I think the people are nicer here than El Mazatlan. I support businesses that don't feel they are more important than their customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga, Shrimp Tacos
I was so disappointed in the food I ordered! It was too go! I ordered the half, ( Is Special ) with chicken, and it was supposed to have cheese on it, but it was so dry, all I really got was chicken and rice. I paid almost $12.00 for rice. Because there was Very little chicken. The bag of chips I got was the smallest bag I've ever seen! For almost $12.00... It was around 6:30 on a Saturday and only about 6 people were seated in the restaurant! I understand why after I got my order! I Want be back! Just disappointed,
Food: 1
We go on Fridays they have a DJ that is amazing!!!
Kid-friendliness: Tell about 10 pm on the weekends
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga
This is an update to a previous review.
Hands down the most exceptional follow up experience. My family and I had previously gone into Lomeli's and they simply had an off night. The owner contacted us and invited us back. Talk about above and beyond! Both owners came to speak with us and our welcome was accompanied with the best food we have ever had there. We felt welcomed by multiple staff members and catered to. Many local restaurants never provide this type of amazing service, I simply couldn't let this review not be updated. 5 stars. Thank you again!
By no means is this review aimed to be aggressive, angry or hurt the business... Simply aiming to give feedback.
My family has come into this restaurant many times, usually the food and service is amazing.
This time around was different. I have eaten here three times, getting the same Hawaiian plate... My niece loves the pollo loco and my sister usually switches it up.
The four of us ordered our food and unfortunately only one guest was satisfied. Our server was a bit preoccupied but his friendliness was great. My usual plate, was covered in more queso than usual making it soggy and the salt level was off the charts - which was disappointing, however the pineapple and shrimp tasted great. My friend beside me ordered chicken and steak nachos, which had so much queso and stuff on it he ordered a side of chips and tried to create his own because the actual nachos was less than up to par. He later got sick after eating his plate and wasn't satisfied with the experience. My sister ordered serf n turf with a baked potato. The steak came out well done, when ordered medium rare. Sadly that was their last steak for the night so they suggested her get 12 additional shrimp to make up for the fault on the steak. She complied with the suggestion and they brought it out in a timely manner. Unfortunately after the meal we were faced with a not so pleasant bill as they wanted to charge her for both the steak she didn't eat, as well as the additional shrimp. When she brought this to the managers attention he said he knows about the situation and will give her 10% off the bill... Upon which the bill went down a single dollar amount.
She stared at the screen and thought what is going on here? When she wasn't pleased with the new price the manager suggested that she simply skip tipping the server.
Having been in this industry for years, we know the server shouldn't be faulted for the entire experience, after all how is he supposed to make a living if we slide his tip? She bit her tongue and paid the amount, with the tip.
Sadly, prices are only increasing and a good experience is getting harder to find.
Maybe someday we will return to this restaurant and have a better experience. Until then, maybe your staff, especially management can do table touches when an order goes out wrong and the guests aren't satisfied with the quality.
We wish you well.
Atmosphere: 4
Food: 1
Service: 3
I ordered the Lomeli's bowl. The portion size is huge, but the flavor is rather bland.
Atmosphere: 3
Food: 3
Service: 4
Great food and prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga, Street Tacos De Asada, Chips and Salsa
Alambres very good for carnivore diet. They sometimes forget to top it with queso but very good
Atmosphere: 4
Food: 5
Service: 4
The Russellville location is great!! Always very friendly and great service.. Highly recommended.. Never had a bad experience.
Very nice staff and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Lomelis has some good food! And friendly wait staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Restaurantji Recommends
Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga
Always the best service!
Delicious food, that's prepared when you order it. Very fresh, not frozen and microwaved.
Atmosphere: 5
Food: 5
Service: 5
Best food around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Very very nice people. I drive for a local trucking company and my dog got lost while I was switching trucks. They found him and kept him safe till I got back into town. Super thx
Atmosphere: 5
Food: 5
Service: 5
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