Bruster's Real Ice Cream

I ordered a raspberry chocolate truffle which is usually full of raspberry and chocolate chunks. The man who waited on me gave me extra ice cream because he said it didn’t have as much raspberry in it. The truth is it had hardly any at all and none of the chocolate chunks. It was basically a chocolate cone. If the flavor is not correct it would be better to not offer it until a new batch is made.

Bruster’s is a fav of mine. Ice cream taste is way better than store bought & for sure better than DQ etc. Like how there’s so many flavor options each day. My only complaint is when I get a pint size to take home, there’s always a big empty void almost every time somewhere in the container. Please push the ice cream into the container to confirm no empty voids. Thank you. 🙂

Really enjoyed a delicious cookie dough ice cream in a waffle bowl. Perfect creamy soft consistency, fresh flavor. Especially grateful to find several dairy free options on the menu. The oatmilk cookies and cream was fantastic.
Staff member at the drive thru window was pleasant and friendly. Will definitely return again.

I just went to Bruster’s in Georgetown. Even though they don’t close until 10:00, all the lights were off and only the open sign was on. When we ordered, we couldn’t get a milkshake because they were out of milk, then tried to order a blast and they said “they were out of blasts”? All blasts? Really? So I ordered a chocolate marshmallow 2 scoop in a waffle cone. What I received was
a single scoop of plain chocolate in a cup and it tastes completely like coconut not chocolate! I could not be more disappointed in service and ice cream and lack of attention of these employees. Will not visit there again and don’t recommend it at all.

Really poor window service; younger people who have zero personal skills and customer service experience. Things out of stock. Was told we’d be charged for ice water for my child despite spending plenty of money on ice cream. Really?

Amazing ice cream, great service

We absolutely LOVE Bruster's and can't wait to come back more! Cotton candy explosion and chocolate chip cookie dough are my favorites and the key lime!!

Sat in a line wrapped around the building, watched 2 guys work as fast as they could and watched a woman stand there, obviously management, and watch them the whole time. As having past experience as a manager, I wanted to walk in and help them myself. This woman just dragged back and forth and watched. Disappointed. 22 minutes wait while she stood there and let them work. 🤦

WOW $18 for 2 SMALL single scoop sundaes.
Not even that good
Then they expect you to tip them for 60 seconds of work.
Twice as much for your money at Dairy Queen and after 2 bites you can't tell the difference.
NEVER AGAIN

The best egg og ice cream ever. A must for the holidays!

Food: 5

Service: 5

Bunch of rude entitled employees that would not know what a true day of honest hard work is

Atmosphere: 1

Food: 5

Service: 1

I love that everything is handmade a not shipped in. We go almost daily an everyone is always so nice 🫶🏼

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo, New York Cheesecake

Bunch of rude entitled employees that would not know what a true day of honest hard work is

Atmosphere: 1

Food: 5

Service: 1

The taste is there, but its always prepared very poorly. Chocolate milk shakes are my absolute favorite food, and I think I'm just done trying to get one from brusters. In all my years living in georgetown, Its either completely unmixed, or just entirely milk. There’s no inbetween. You dont know whether to ask for it to be extra thick or not because you might just get chunks of ice cream that you have to try to break apart with your straw. Just super disappointing that the ice cream tastes as great as it does, but there’s just so little effort put into making it right.

Always a treat!!

Atmosphere: 5

Food: 5

Service: 5