The pizza I got was decent and the price I paid was fantastic as I got a really great offer to go get something from Papa John's but the workers here absolutely suck!! I stood around forever waiting on my order which was already done and another lady was doing the same thing. They could care less when you get your order or if you get it. They knew we was standing there waiting too but there was nobody coming to the counter to give us our orders until they felt like it. Do not recommend as you all suck!!!
Atmosphere: 1
Food: 3
Service: 1
Heather Isbell
Great deals and wonderful pizza
Atmosphere: 5
Food: 5
Service: 5
kaylie Ferguson
Managers are great. Always willing to help
Atmosphere: 5
Food: 5
Service: 5
Melissa Brady
I ordered pizzas & chicken bites. Went to pick up after the app said it was ready. The store was so unorganized. They looked for my order for 30 min. Then said it must of been picked up by accident by Door Dash. They would fix again. 30 min later I asked if remake was done. It wasn’t, they hadn’t even started it. 😡 Then she found my order, went to being the order & dropped the chicken bites. So she said she would remake. She did not tell me my order wasn’t being done right away. I asked about 20 minutes in & she said my order was put back in the system, but after those that came through online. I was mad. She moved the order up. Then the order gets done & brings it to me & it was wings, not the chicken bites. She made them again & gave me the order. I was there 2 hrs from the time I made my order online. I get home, which is 5 minutes away. I open the order & my pizzas were cold! Come to find out, they gave me the original pizza from 2 hrs ago. The chicken bites, they weren’t bites, she gave me wings again. I reached out for a refund ($28). I still haven’t heard from anyone, nor have I gotten a refund. The pizza couldn’t be eaten & the wings went in the trash. The worse place & the worse manager! She should of told me that my order wasn’t moved to the front after it was taken by door dash, didn’t tell me after dropping what she said was bites that my order wasn’t moved to the front, didn’t tell me she wasn’t remaking the pizza that was already 1.5hrs old & cold. Then still didn’t make the bites. I want a refund & I’ll never go back to the one near Walmart in Georgetown again!
Atmosphere: 1
Food: 1
Service: 1
Adam Sturgeon
This is my shaq-a-roni pizza.
Hardly any pepperoni, obviously I added banana peppers but I shouldn't have lost a bunch on pepperonis
Food: 2
Service: 3
lora garcia
Waited over a hour for my order to be delivered. I called to check why and they blamed it on door dash. Door dash said they were there waiting. Manager was rude! My order was ready at 6:02pm I called at 6:55pm. Who wants to pay full price for a pizza that's been sitting almost a hour? Manager said she already voided my order so in her words what am I supposed to do about it!
Martha Ramirez
We ordered and tracked our order wasn't ready like the app said had to wait another 15 minutes in store. When we arrived everyone was just walking around talking while customers were waiting been waiting another customer was waiting 30 minutes before ours was placed
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheesesticks
0ne-r
Always good. 👍🏻
Atmosphere: 3
Food: 4
Service: 3
L c
Always good. ??
Atmosphere: 3
Food: 4
Service: 3
Phillip Mckee
I order from this Papa Johns all the time for our company meetings. I mean big orders! I just got off the phone with one of the most rude person I have dealt with in customer service. Normally this place is great. Whoever is answering your phone on 10-31-2024 at 1030AM needs some more training. He did not even know what the specials were. He told me I don't know what is online on our site and pretty much I cant help you. He complained about how may pizzas they had backed up in the system. I just needed help with my order which he stated he could not find. I confirmed the address and he said that is us but I cant help you. Will not order for our company meeting here again!
Company has outsourced their delivery to DoorDash and as of today are not open for any delivery. Dominos was though!
Atmosphere: 2
Food: 3
Service: 2
J.T Blankenship
Pizza was overcooked and way too crunchy. But at least they can cut a pizza proportionally (looking at you, Dominos) oh well. Back to dominos I suppose.
Atmosphere: 5
Food: 2
Service: 5
Tron Bunch
Only order online but always faster then expected and always hot and fresh
Atmosphere: 4
Food: 5
Service: 5
Susan Hudson
Ordered for delivery to our hotel after a long day, and they didn't include any of our sauces. That basically ruins a meal for kids. What do we do with all these breadsticks?
Alexis Olds
I had a delivery order and when I opened it up they had forgot my sauce and I was bummed but I thought oh well. About 5 minutes later I got a call and it was the delivery driver asking if I got my sauce and when I told her no she came all the way back across town with it!Wonderful service and this pregnant lady appreciated it. So thank you Terri at the Georgetown location I appreciate you!
The pizza I got was decent and the price I paid was fantastic as I got a really great offer to go get something from Papa John's but the workers here absolutely suck!! I stood around forever waiting on my order which was already done and another lady was doing the same thing. They could care less when you get your order or if you get it. They knew we was standing there waiting too but there was nobody coming to the counter to give us our orders until they felt like it. Do not recommend as you all suck!!!
Atmosphere: 1
Food: 3
Service: 1
Great deals and wonderful pizza
Atmosphere: 5
Food: 5
Service: 5
Managers are great. Always willing to help
Atmosphere: 5
Food: 5
Service: 5
I ordered pizzas & chicken bites. Went to pick up after the app said it was ready. The store was so unorganized. They looked for my order for 30 min. Then said it must of been picked up by accident by Door Dash. They would fix again. 30 min later I asked if remake was done. It wasn’t, they hadn’t even started it. 😡 Then she found my order, went to being the order & dropped the chicken bites. So she said she would remake. She did not tell me my order wasn’t being done right away. I asked about 20 minutes in & she said my order was put back in the system, but after those that came through online. I was mad. She moved the order up. Then the order gets done & brings it to me & it was wings, not the chicken bites. She made them again & gave me the order. I was there 2 hrs from the time I made my order online. I get home, which is 5 minutes away. I open the order & my pizzas were cold! Come to find out, they gave me the original pizza from 2 hrs ago. The chicken bites, they weren’t bites, she gave me wings again. I reached out for a refund ($28). I still haven’t heard from anyone, nor have I gotten a refund. The pizza couldn’t be eaten & the wings went in the trash. The worse place & the worse manager! She should of told me that my order wasn’t moved to the front after it was taken by door dash, didn’t tell me after dropping what she said was bites that my order wasn’t moved to the front, didn’t tell me she wasn’t remaking the pizza that was already 1.5hrs old & cold. Then still didn’t make the bites. I want a refund & I’ll never go back to the one near Walmart in Georgetown again!
Atmosphere: 1
Food: 1
Service: 1
This is my shaq-a-roni pizza.
Hardly any pepperoni, obviously I added banana peppers but I shouldn't have lost a bunch on pepperonis
Food: 2
Service: 3
Waited over a hour for my order to be delivered. I called to check why and they blamed it on door dash. Door dash said they were there waiting. Manager was rude! My order was ready at 6:02pm I called at 6:55pm. Who wants to pay full price for a pizza that's been sitting almost a hour? Manager said she already voided my order so in her words what am I supposed to do about it!
We ordered and tracked our order wasn't ready like the app said had to wait another 15 minutes in store. When we arrived everyone was just walking around talking while customers were waiting been waiting another customer was waiting 30 minutes before ours was placed
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheesesticks
Always good. 👍🏻
Atmosphere: 3
Food: 4
Service: 3
Always good. ??
Atmosphere: 3
Food: 4
Service: 3
I order from this Papa Johns all the time for our company meetings. I mean big orders! I just got off the phone with one of the most rude person I have dealt with in customer service. Normally this place is great. Whoever is answering your phone on 10-31-2024 at 1030AM needs some more training. He did not even know what the specials were. He told me I don't know what is online on our site and pretty much I cant help you. He complained about how may pizzas they had backed up in the system. I just needed help with my order which he stated he could not find. I confirmed the address and he said that is us but I cant help you. Will not order for our company meeting here again!
Service: 1
Restaurantji Recommends
Company has outsourced their delivery to DoorDash and as of today are not open for any delivery.
Dominos was though!
Atmosphere: 2
Food: 3
Service: 2
Pizza was overcooked and way too crunchy. But at least they can cut a pizza proportionally (looking at you, Dominos) oh well. Back to dominos I suppose.
Atmosphere: 5
Food: 2
Service: 5
Only order online but always faster then expected and always hot and fresh
Atmosphere: 4
Food: 5
Service: 5
Ordered for delivery to our hotel after a long day, and they didn't include any of our sauces. That basically ruins a meal for kids. What do we do with all these breadsticks?
I had a delivery order and when I opened it up they had forgot my sauce and I was bummed but I thought oh well. About 5 minutes later I got a call and it was the delivery driver asking if I got my sauce and when I told her no she came all the way back across town with it!Wonderful service and this pregnant lady appreciated it. So thank you Terri at the Georgetown location I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Loading...