Papa John's in Georgetown

“Placed a pickup order in the app, traffic held us up and we arrived an hour later than scheduled. No big deal, we’ll reheat the pizza. Kind young lady (I assume a manager) chased us down and offered to remake the order for free. She cared enough about her customer service to offer, even though it was totally our fault. She couldn’t have known that the pizza was meant for a family dealing with a recent cancer diagnosis - the fresh hot meal was a simple but appreciated comfort in a tough situation. Major kudos to this store and we will be back.“

“Food is typical carryout pizza. Had difficulties placing the order over the phone. The first person I talked to had such heavy language/accent issues the order was really screwed up. I canceled the order and was going to call Dominoes, but decided to give PJ's one more chance. The second operator had a heavy accent but got it right the first time. Charge me 50 cents more per order and hire English first language operators!“