Starbucks

Name: Starbucks
Address: 107 Marketplace Cir, Georgetown, Kentucky, 40324, US
Telephone: (502) 867-2799
Price range: $
Rating: 2.5

$ • Coffee Shops

Hours:
107 Marketplace Cir, Georgetown
(502) 867-2799

Take-Out/Delivery Options

take-out

Starbucks Reviews

2.5 (22)

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February 2024

The food and drinks are par for the course at any Starbucks one goes to around the world, and I've been to them on four continents. However, I'm going to pile on to the negative reviews already provided, because the service at this standalone south Georgetown location is abysmal. Saying "thank you" as a customer is simply met with a facial expression and eyes drier than Ben Stein's (if you grew up in the '90s, you may understand this reference). Just to go the other Starbucks...read full review

December 2023

I have never had anywhere near a positive experience at this Starbucks location. The baristas must’ve never been trained with any costumer service etiquette, as they treat you like a burden every time you enter the store. Specifically, Katie refuses to help with simple questions and has pointed, gossiped, and ignored me and fellow costumers on multiple occasions. Other than the costumer service, this is an okay Starbucks.

December 2023

Overall, they get the job done. I do have some complaints about the customer service, specifically Katie. She has repeatedly disrespected me and my fellow companions. She points, gossips, and is just overall rude when it comes to customer service. She is never willing to comply with customers in general. She raises her voice often and has a short temper. She expresses her anger in unprofessional ways and makes the customer feel guilty for asking a simple question that she is required...read full review

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