Chick-fil-A
10501 Preston Hwy, Louisville
(502) 969-5090
Recent Reviews
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getting the food i paid for would be nice! at least twice now i have come here for breakfast where i ordered a biscuit and some other things and have been skimped on the biscuit!
Got to love Chick-fil-A
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service and your order is never wrong.
Atmosphere: 5
Food: 5
Service: 5
Super clean. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended my group to go there before s movie because I wanted to try it the pretzel bun. Ordered online and ate in. Got everything but the pretzel bun that was clearly on the receipt even. Everyone what had their food and want going to make then wait for me to just get a bun exchange or new sandwich so didn't bother anytime, but was disappointed.
Atmosphere: 5
Food: 4
Service: 5
Worst Chick Fil A that I’ve experienced! This location has bad tasting food from the fries, freezer burnt ice and always getting your order wrong! Drive past this one if you’re nearby and go to another location!
Order is always wrong and food tastes disgusting!
Food: 2
Service: 2
I pulled up into one of the two drive-through lines and the drive-through worker was rude to me and told me I need to pull through the line because that was the mobile order line. I had not seen a sign for this pulling in. I had to wait for 15 minutes in line as I was completely blocked in on the drive-through line. I pulled around to see the sign and it’s a tiny sign on the roof as you’re pulling in, that was very hard to see and not obvious at all. I went inside to speak with a manager and he said it is per policy. They will not take an order in the Mobile order line. I told him that sign was too small and after waiting this long they won’t get my business.
Service: 1
Very welcoming, greated me as soon as I walked up. Very well mannered young man took my order. Welcomed me to the area because I told him I had just helped my brother move in just down the street. Food was great, fries were hot and fresh. The manager even complimented my shirt. Definitely will be going back when visiting my brother.
Atmosphere: 5
Food: 5
Service: 5
The customer service is great however I need to start checking my bag because twice I've left no salad dressing next no straw, spoon or sauces it's frustrating
Food: 5
Service: 5
Restaurantji Recommends
Very fast and quick service through the mobile drive through. Only took about three minutes to pick up my food for four people.
Atmosphere: 4
Food: 5
Service: 5
So helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
Completely screwed out order up, we got Tiffanie’s chicken sandwiches and I imagine she got ours.
Atmosphere: 5
Food: 1
Service: 5
The WORST Chick fil A drive through in the country!
Atmosphere: 2
Food: 4
Service: 4
Micah is great! He is always giving out free food through the app and even stopped to say hi to my puppy. I recommend this location over all the others
Atmosphere: 5
Food: 5
Service: 5
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