Chick-fil-A

4925 Outer Loop, Louisville
(502) 969-5090

Recent Reviews

gail lee

This is getting to be the standard from every chic fi la I order from, over cooked and order short. I ordered 30 got 27 unless you count the crumbs in the bottom. Your pictures show nice big bit size nuggets, what you get is “over” cooked small (tiny) bits. Tried to post picture but noplace to them.

Atmosphere: 2

Food: 2

Service: 2

Anthony Harned

Drive thru - food was good but had to go back for my fries. Not like chicken Fil a to mess up so didn't think to much of it.

Atmosphere: 4

Food: 5

Service: 4

Bryan Brown

Everything was great I just do not like the phone self checkout line but other than that it's a great place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Ashley Lewis

I'm a fan of Chick-fil-A ,but this one is not my favorite. I live extremely close to I this location so I visit it 5 times a week at minimum. The parking lot is difficult to get in and out of at times. They are always busy but handle that great with a smile and speedy service as expected!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, Grilled Chicken Club, Original Chicken Sandwich, Ice Cream Cone, Bacon Egg Cheese, Chicken Tenders, Medium French Fries, Side Salad, Chick-Fil-A Chick-N-Strips, Breakfast Bowl, Chicken Tortilla Soup, Cobb Salad, Grilled Nuggets, Spicy Southwest Salad, Hash Browns, Kids Chicken Nuggets and Fries

Trenten C

Only place your order is 99.9% right. Love the chicken sandwich and the tea is the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken Sandwich

Jody Hill

Always great!!

Atmosphere: 5

Food: 5

Service: 5

Diosdany Terron

Super efficient and best

Atmosphere: 5

Food: 5

Service: 5

Molly M

Food and service is always great. Disappointed with the cleanliness of the kids play area, and a panel was unscrewed, and could possibly be unsafe because children can pull on

Atmosphere: 4

Food: 5

Service: 5

Steven Sparkman

Grabbed a bite right before they closed. Still super friendly.

Atmosphere: 5

Food: 5

Service: 5

Roxii Nails

Nya the lady at the Chick-fil-A drive thru standing outside dumped the food on top of me . Never apologized and was smiling while happening. I asked for a bigger bag so I could just dump the food on it and she hands me a small bag after me asking for one because she never offered one … I told her the bag was small could I have a bigger one and she proceeded to look at me with a nasty face ( I can just moved them half and half ) the other bag was completely broke there was no half and half I just needed something to dumped everything that was on top of me at once because it was a lot . She turns laughing and ignored me as I explaining that it broken and it wouldn’t fit. I told her I didn’t need the bag … I dumped the food on the passenger seat I ask for my drinks multiple times with a please and she continues to ignored me. All I ask was for a big bag never disrespect her … very very unprofessional behavior from her and how sad that you go to this places thinking that they treating you with respect and they act like McDonald’s employees

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Spicy Chicken Sandwich, Kids Chicken Nuggets and Fries

A M

This location needs to take some lessons from other locations when it comes to their drive thru lines. One of the worst locations in Louisville for drive thru lines.

Atmosphere: 1

Food: 4

Service: 1

Morgan Frazier

One of my favorites! Service is always friendly, polite, and efficient. Facilities are always clean. My only complaint is that the area where this location is stays crowded, so getting in/out of the lot can be challenging, but thats beyond the control of the restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Chicken Sandwich, Mac & Cheese

Robert Mikel

This place is losing the reason people talked so much about it, food is not as great as it used to be. Customer service isn't the worse but has dropped off over time. Eventually it will just be another fast food restaurant, that'd not open on Sundays.Features: We did not wear our mask ! Covid is over thank God.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cobb Salad

Aaron Wardley

One of the best fast food places, I'm not much for fast food. Really this is the only place I go anymore even though it's rare. Honestly really the only thing they are good with food is chicken. Everything is is much like other fast food.

Atmosphere: 2

Food: 4

Service: 4

Grettel Leyva

It is my favorite restaurant, the atmosphere is very familiar and the service is very fast and friendly, it is always a place worth going to and the food is

Atmosphere: 5

Food: 5

Service: 5

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