Chicken Salad Chick

I’ve never had such an unpleasant experience with customer service. I called Chicken Salad Chick to ask if my order could be toasted (simply the only request I had), and the manager, RACHEL, was extremely rude to me. Pressuring me to cancel my order, told the delivery driver to leave and hung up the phone on me. I was shocked at how unprofessional and disrespectful she was — there’s absolutely no reason to treat a customer like that.

I usually enjoy Chicken Salad Chick, but this experience completely ruined it for me. Management should really address Rachel’s behavior because no customer deserves to be treated that way.

Chicken Salad Chick shines with its exceptional staff, who are warm, welcoming, and treat you like family from the first visit, always serving with genuine smiles. The hands-on owner-operator ensures every detail is perfect, creating a cozy, home-like atmosphere. The restaurant is impeccably clean—gleaming tables, sparkling floors, and a clear sense of pride in its upkeep.

The food is a standout, with the Fancy Nancy chicken salad bursting with flavor, perfectly complemented by the sweet, refreshing grape salad and the bold, spicy pimento cheese. For a delicious, affordable meal in a pristine setting with top-notch service, Chicken Salad Chick is unbeatable. Can’t wait for my next visit!

Atmosphere: 5

Food: 5

Service: 5

CSC has amazing food, very tasty and so much to choose from, perminto cheese, Fancy Nancy, **Maui**,broccoli salad, and so much more. Staff is very friendly and helpful. Wish they had a drive thru.

Atmosphere: 5

Food: 5

Service: 5

Staff at the counter are always welcoming. Orders are always correct and the food is amazing! I recommend the broccoli salad.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Salad, White Chocolate Cake Slice, Pimento Cheese Ball, Spicy Pimento Cheese, Pimento Cheese

Absolutely amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Chocolate Cake Slice

Food was great but pricey for something I could make just as easy at home.

Atmosphere: 3

Food: 5

Service: 4

Rating: ★★★☆☆

I recently tried Chicken Salad Chick, and while the variety of chicken salad options is nice, I found the food to be lacking in flavor. The concept is great, but the seasoning was missing that extra kick. If you’re looking for something light and basic, this place might suit your taste, but for me, it just fell flat in terms of flavor. I’d still give it another try since the menu has potential, but some improvements in seasoning would go a long way.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Broccoli Salad

I love Chicken Salad Chick. I was so excited when I found out there was one coming to Fern Creek. Unfortunately I couldn't wait in line for the free meals a year ago due to my aunt's passing. They have been here for a year and I swear they NEVER get my order right. To the point of having to call to make sure they put my extra dressing and toppings in for my broccoli salad because it's always so dry or make sure you put the right chicken salad in the bag. I ordered a piece of cake and found a piece of plastic in it. Make sure you check it before you leave.
Just saying. As much as I used to love it, I'm done.

Food: 1

Service: 1

Recommended dishes: Broccoli Salad

If you like chicken salad...this is the place to go

Atmosphere: 5

Food: 5

Service: 5

Absolutely wonderful chicken salad and everyone is so friendly. Especially the manager! She always recognizes Mom and I!

Atmosphere: 5

Food: 5

Service: 5

Nice inside and clean. The Broccoli and Cheese soup was awesome!

Atmosphere: 5

Food: 5

Service: 5

I heard from my friend how good this place is. They're lacking the product on a croissant it was like eating nothing but bread.. the portions that restaurants now are ridiculous..

Atmosphere: 4

Food: 4

Service: 4

I really wish they had their ingredients listed online. I got the Classic Carol chicken salad and it was good, buuuuut there's high fructose corn syrup in it. Very disappointing

This place is always so clean and fresh . The staff is always very patient and kind. Lilly helped us choose just what we wanted. She is so smart. The young man that made my sandwich (Dakota) created a culinary masterpiece. I took a pic of it and put it on my insta.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad blt Sandwich

I thought it was a bit over priced

Atmosphere: 5

Food: 5

Service: 5