Chipotle Mexican Grill

Chipotle, where cravings stand on their own :)

Atmosphere: 5

Food: 5

Service: 5

Great Food, Always looks Fresh!

Atmosphere: 5

Food: 5

Service: 5

Chips are consistently stale.

I ordered a burrito bowl with chicken. When I got home it was more like rice and beans hardly any chicken in there

Atmosphere: 5

Food: 3

Service: 5

@ DRIVE THRU WORKERS. Send the customer taking longer than 5 minutes to the parking lot. Don’t make the other people behind them wait smdh. There’s currently 7 vehicles in line waiting on one person who ordered and got here early. Figure it tf out.

Atmosphere: 3

Food: 4

Service: 1

Chips are stale every time I go here. 2x this week. You can’t call and talk to a manger. The online customer service system is the worst.

Atmosphere: 1

Food: 1

Service: 1

Good Experience

Atmosphere: 5

Food: 5

Service: 5

Super rude white lady with tattoos. No name tag so cant give name. But wont come back. Literally drove from radcliff to b able to get chipotle this was the WORSE experience EVER at a chipotle.

Atmosphere: 2

Food: 5

Service: 1

Not sure why we continue to give them a chance, every time we go there the chips are so stale. This time I asked my husband to try them before he left and he said they were awful once again. He told the employee and they said sorry that’s all we have we make them in the morning, if that’s the case they need to reevaluate because they shouldn’t be that stale every day for dinner rush.

Atmosphere: 2

Food: 1

Service: 2

Black girl and white tall guy with glasses BOTH charged people use the same gloves to served my food.
Thats so unsanitary.
Teach them to take them off after every mean if they going to charge customers.
It's disgusting

Atmosphere: 2

Food: 2

Service: 2

So I ordered on the app and my order got canceled so I went to the store myself and the lady at the counter helped me and was so nice and she helped me she even remade my order and everything thank you so much!

Service: 5

I’m not sure what mood the girl that packs up your food was in. But she wanted to argue that the coke machine was fine because she “just checked it.” Lady. The diet tasted like watered down carbonated water. 🙄 i just left. I asked nicely, you didn’t have to come at me crazy.

But every time i go in there, it feels hostile. Today, I just have the time to leave a review. There are other jobs out there if you’re unhappy. Why do people get so bent out of shape when customers ask them to do something they are paid to do.

Atmosphere: 2

Food: 3

Service: 1

Ran out of black beans at 6pm. Lost 2 stars for that costly mistake.

Atmosphere: 5

Food: 3

Service: 5

Food looked awful didn’t taste much better. Worker could understand drink order

Food: 1

Service: 2

The staff needs to be taught the importance of when you start touching other things besides food, before preparing someone food, change your gloves. My daughter should not have to ask them to change their gloves.

Atmosphere: 3

Food: 4

Service: 3