Amazing! Everyone is always super nice and smiling. Plus I get my order super fast and it's always on point! ????
Atmosphere: 5
Food: 5
Service: 5
wanda huckleberry
I will NEVER go there again. Ordered a vanilla cone and the ice cream tasted rancid. When I asked the manager for a refund or exchange she was extremely rude insisting that she just got that "bag of ice cream" powder I guess today. She would not give me a refund or exchange.i only took one bite out of it. What kind of manager is going to question a customer that is exclaiming the food is expired bad DANGEROUS TO ONES HEALTH. SHE SURE AS HELL WOULDNT TRY IT.HORRIBLE ICE CREAMEVEN WORSE MANAGEMENT
Jason Martin
The chocolate brownie Sunday and chocolate dipped cone are great!
Atmosphere: 5
Food: 5
Service: 5
connie jones
The butterfinger milkshake was not very good. I don't know what makes it "premium", it didn't come with whipped cream like the picture showed. There was plenty of crushed up butterfinger in the shake but was still lacking flavor. I guess I'll just stick to the cones when we go there.
Atmosphere: 3
Food: 3
Service: 4
Christa Hall
Horrible place wouldn't give me my money back on ice cream I didn't eat And way overpriced. Stay away from this place. Lazy workers that can't even count. Like really come on now its simple math.
Atmosphere: 1
Food: 1
Service: 1
Bethany Agoncillo
Great place to get some soft serve and they give pup cups for dogs!
Emilee Bishop
waited at least 10 minutes for them to take my order(which was fine) but i ordered a reese’s milkshake that consisted of pure peanut butter and little to zero chocolate. why i’m writing this review is because after all of what i just mentioned, i kept getting chunks of peanut butter through my straw and opened the lid to find gobs of peanut butter on the sides. they literally didn’t even mix it. so now i am mad i waited that long only to get this. stuff like this has happened before but it’s happening more frequently and they need to do better
Atmosphere: 1
Food: 1
Service: 1
Bethany Hudson
Great place to get some soft serve and they give pup cups for dogs!
Jessica Wallace (Jezz*)
Great Girls Great service! Need sherbet back tho...
The hot dogs were orange... I simply asked if I could get the chili cheese nachos instead, and they were not trying to refund me and STILL charge me for the nachos. At this point I didn't want either item. I did receive my refund for the orange chili dog( oh ,they said it was that color because they steam them). I won't be going back..Dietary restrictions: It would be nice if they had beef hot dogs.
Ordered a hotdog that was spoiled, asked for something else and she refused, still hadn't gotten all of my order and she claimed i didn't order my last shake, she refused to let me see the piece of notebook paper that she took the order on & just gave me my shake. Very disappointed with the level (or lack there of) service that my family and I received today. Someone ordered 2 hot dogs directly after us and took it back to the window as well because they tasted funny.
Paul Travers
One of the best kept secrets In Louisville for dessert
Hallie S.
Great place for making summer memories! I havent tried their food but all the ice cream is so good. Malts, milkshakes, and blizzards are amazing and the staff is always friendly. Keep it up!
Autumn Ledbetter
Heavenly. The hot fudge cake has ice cream inbetween its layers. Great place to watch the sunset!
Peace Within
Love love love this place! My son loves the banana ? splits! I love the hot fudge cake! They are a nice change from DQ! And yes I love all the chains from Brewsters to Rolled Ice cream, Graters’, and Creamy Cow. Do not sleep on this icecream ? and yes we absolutely love it! If you ate one item and didn’t line it ??♀️ try another. They have options to choose from
Amazing! Everyone is always super nice and smiling. Plus I get my order super fast and it's always on point! ????
Atmosphere: 5
Food: 5
Service: 5
I will NEVER go there again. Ordered a vanilla cone and the ice cream tasted rancid. When I asked the manager for a refund or exchange she was extremely rude insisting that she just got that "bag of ice cream" powder I guess today. She would not give me a refund or exchange.i only took one bite out of it. What kind of manager is going to question a customer that is exclaiming the food is expired bad DANGEROUS TO ONES HEALTH. SHE SURE AS HELL WOULDNT TRY IT.HORRIBLE ICE CREAMEVEN WORSE MANAGEMENT
The chocolate brownie Sunday and chocolate dipped cone are great!
Atmosphere: 5
Food: 5
Service: 5
The butterfinger milkshake was not very good. I don't know what makes it "premium", it didn't come with whipped cream like the picture showed. There was plenty of crushed up butterfinger in the shake but was still lacking flavor. I guess I'll just stick to the cones when we go there.
Atmosphere: 3
Food: 3
Service: 4
Horrible place wouldn't give me my money back on ice cream I didn't eat And way overpriced. Stay away from this place. Lazy workers that can't even count. Like really come on now its simple math.
Atmosphere: 1
Food: 1
Service: 1
Great place to get some soft serve and they give pup cups for dogs!
waited at least 10 minutes for them to take my order(which was fine) but i ordered a reese’s milkshake that consisted of pure peanut butter and little to zero chocolate. why i’m writing this review is because after all of what i just mentioned, i kept getting chunks of peanut butter through my straw and opened the lid to find gobs of peanut butter on the sides. they literally didn’t even mix it. so now i am mad i waited that long only to get this. stuff like this has happened before but it’s happening more frequently and they need to do better
Atmosphere: 1
Food: 1
Service: 1
Great place to get some soft serve and they give pup cups for dogs!
Great Girls Great service! Need sherbet back tho...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funnel Cake Fries, Oreo Glacier, Strawberry Shortcake, Banana Split
The hot dogs were orange... I simply asked if I could get the chili cheese nachos instead, and they were not trying to refund me and STILL charge me for the nachos. At this point I didn't want either item. I did receive my refund for the orange chili dog( oh ,they said it was that color because they steam them). I won't be going back..Dietary restrictions: It would be nice if they had beef hot dogs.
Restaurantji Recommends
Ordered a hotdog that was spoiled, asked for something else and she refused, still hadn't gotten all of my order and she claimed i didn't order my last shake, she refused to let me see the piece of notebook paper that she took the order on & just gave me my shake. Very disappointed with the level (or lack there of) service that my family and I received today. Someone ordered 2 hot dogs directly after us and took it back to the window as well because they tasted funny.
One of the best kept secrets In Louisville for dessert
Great place for making summer memories! I havent tried their food but all the ice cream is so good. Malts, milkshakes, and blizzards are amazing and the staff is always friendly. Keep it up!
Heavenly. The hot fudge cake has ice cream inbetween its layers. Great place to watch the sunset!
Love love love this place! My son loves the banana ? splits! I love the hot fudge cake! They are a nice change from DQ! And yes I love all the chains from Brewsters to Rolled Ice cream, Graters’, and Creamy Cow. Do not sleep on this icecream ? and yes we absolutely love it! If you ate one item and didn’t line it ??♀️ try another. They have options to choose from