“I have gotten pizza from this store many times over the years and last night I was a little disappointed at a couple of things. Yes they were very busy and had about 20 orders on the board but……
1. The young man at the register had no idea what he was doing and nobody was alongside him providing training, he was clearly a new employee.
2. I ordered extra cheese on the 3 topping deal and there was barely any cheese, they have always been on point with cheese, maybe just an off night?
Everything tasted fine as always, just think we all need to remember to take our time and make everything with love“
“I am staying on a hotel close by without that many options, debating if I should order pizza because I thought it might take a while… ordered my pizza at 10:18pm on my hotel room and at 10:26pm they were handing me out my fresh pizza on the pick up window! Fast and good service regardless of how late it might be!“
“This is a great place to get pizza. The staff is friendly and efficient and the restaurant is clean and well lit. You can see them prepare your pizza and put it in the oven. I recommend this place highly. We ordered the Meatsa pizza and it was very good.“
“Easy to place my order online, and fast delivery. Food was hot and perfect. The delivery was on time and she even called me to let me know she arrived. Amazing service and employees!!! 10 STARS ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️“
“Doesn't matter whether I order delivery or takeout, this Domino's has never failed me. The food is great, hot, fresh, and always worth every penny I spend with them. The few times I do use Take Out, the staff have always been friendly, even when busy. The loaded bbq bacon chicken is the best item by far!“
“These people were the NICEST people in GENERAL that I've ever had the pleasure of meeting. I brought 2 kiddos to pick up our pizzas and the staff was super sweet to the kids even tho I felt the kiddos were causing a disturbance, the staff were super sweet and understanding about kids are energetic! Got our pizzas, got home and I didn't check at the store but realized we got a wrong pizza, out of like 6 items. Drove back and they were so kind about it, remade the pizza immediately and, they know what they did, but went above and beyond. Little did they know, this dinner was for a couple struggling moms and they're kindness and just pure sweetness just makes me so thankful and hopeful about humanity. I couldn't get everyone's names, but Rosie and Jacob the ENTIRE crew, thank you. You are all amazing and I hope you have all the good things you all could possibly want in this life!
-Ordered online-
-Didnt call to complain, just brought pizza back-
-They already knew, it was a super simple mistake. A pizza got switched with another from a different order.-
-They made it right, right away and were apologetic and kind and
Kid-friendliness: They are super kind and understanding of kids. Still, keep your kiddos respectful.“
“I'm happy to see that the team is trained!
We ordered pick up today and it was exquisite.
Thank you so much for your attention to detail, and I thank the team at the new location on Dixie Highway for taking pride in their work! Great job guys!“
“Terry! Omg! Best customer service ever! A very long time ago, I worked in the food service industry during high school and college.
Although I’m always sympathetic to service industry workers after 20 years removed, I still will always recognize great service and food even though I know the workers don’t have to.
Hats off to Terry and Dominos on lower Brownsboro tonight for delivering amazing customer service and food!!!!“
“First review for this Domino's Pizza. Great food. Super friendly staff. Unfortunately, they did give us the wrong crust for one of our pizza's, but we called and the did make up more than satisfactorily for their mistake. Which was very much appreciated.“
“I have ordered from Domino's all over the country, I am sure this Domino's was busy as its din din time, my order was made just right and food was fairly hot yet and pretty delicious and Richard was really nice upon delivery, Skip from MN“
“Despite me being one of those customers and ordering in the last half hour. (I'm so sorry to be that guy btw. I hate doing that but I got hungry last second and wanted pizza) They got my food made and ready as quickly as they could and it was all absolutely delicious and cooked perfectly. Most places would rush everything and make everything under cooked. So they did amazing with my food“
“Always a tasty treat and they have deals regularly enough to keep prices reasonable for middle income families.
Right now, this location is having trouble keeping people hired, but the delivery driver has been holding down the fort, sometimes literally like Jason.“
“Lovely service and atmosphere every time I come in, which is usually weekly for carryout. Staff is very friendly, and the pan pizza is exceptional IMO.
Parking: About 6 parking spots. There is a lot next door to it though.
Wheelchair accessibility: A ramp is provided to get in stores.“
“We had curbside pick up. We took advantage of the 9.99 any size/any toppings. We ordered 3 pizzas. The only thing is the extra cheese was missing. The pizza pan pizzas were delicious. The thin crust I will not order again. I normally do not order Domino's, but will moving forward“
“Thanks to Ian’s kindness, I was able to enjoy my dessert even in the middle of rainy weather, despite the billing system having issues. He was patient, compassionate, and made sure I had a smooth experience. His thoughtfulness really made my day!“
“I had a horrible experience with the app which connected my order with this store. Never got my food,money taken... dissatisfied. But once I put a ticket in, Ryan contacted immediately to fix the issue. He was very sincere and explained the situation well. It was beyond his station to fix but he went above and beyond to try to fix the situation from his end. Much appreciated. The pacific veggie is amazing from this location btw! ?
Vegetarian options: Great pacific veggie“
“Customers need to stop trying to steal food from this store! They will 100% make you prove your order was wrong lol. I gotta move out of Shively. Mistakes happen, I wish the Manager didn't assume I was trying to steal but he made it right by letting me keep one pizza and sending me a 50% off discount code.“
“I placed an online order 40 minutes before close. The 2 gentleman working were absolute champions! Cooked up a killer pizza one of the best pizzas I've had in a long time! They were super polite and professional you guys rock! Just had to say thank you for the BBQ pie!“