Great customer service! Great product. A little more expensive for cookie cake, but overall worth the quality. I would recommend.
Spencer Shain
Greatest Great American Cookies on this side of the Mississippi ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Dozen Assorted Regular Cookies, Regular Cookies, Double Doozies, Cookie Cake by the Slice
urszula chance
Amanda was amazing. She was friendly, helpful and polite. She also gave me some great suggestions. Love my cake! Will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Cheri Powers
Why are your cookies getting smaller and smaller? I love your cookies but I'm not going to pay $2.39 for this size of a cookie. I wish I could put a picture with my review
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Regular Cookies
Marissa Leese Kenemer
Team member Amanda was a WONDERFUL help and worked with me to place my order. She was friendly, patient, and kind. I'd recommend J-Mall Great American Cookies for anyone in need of a cookie cake!
Service: 5
Brent Taylor Hunt
I ordered a birthday cookie cake to be picked up on July 1st at 12pm. I ordered the cake a week in advance. When I showed up to pick up the cake, the worker told me she hadn't started on it. She said that she just arrived at the store at 12pm. Um... if your store opens at 11am, and you have an order due at 12pm, why are you arriving to work an hour late? Apparently the employees here only show up when they feel like it and there's no real schedule for when this store is open/operating. I'm so disappointed.
Atmosphere: 1
Food: 1
Service: 1
Ricky Bolin
The staff was extremely helpful in correcting a mistake made by us! I appreciate the willingness and desire to make sure that evey customer leaves happy! It's rare to see such great customer service these days!! Kudos to the three working on Saturday June 1st during the early afternoon!! You saved our niece's big day!!
Kristina oney
Camren always treats us so good! My boys love going to see “the cookie lady.” She did a last minute cookie cake for my nieces birthday. The store is always so clean and with a great selection of items!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Birthday Cake, Cookie Cake by the Slice
Fresh cookies. Cashier made me and my daughter a "double doozie" cookie of our choice. Excellent customer service. Delicious cookies !!!!
Jim Bike
Been occasionally buying cookies at the J-Mall location for 20+ years. Great Peanut Butter Cookie. Chocolate Chip, Maple and Chocolate very good. Best if you can catch them warm. Staff generallyO.k Not overly friendly. Dont recall any issues. Selection seems down when I visited recently. Maybe because business is down in Jmall. A bit pricey. But, bottom line...the cookies are very good.
H Y
Cookies are always great but there is not always someone manning the store. I wouldn't be mad if they would put up a sign saying they will be back and when. When I worked at the mall we got in trouble every time the store didn't have any employees in it during the hours that the mall is open.
Haley Young
Cookies are always great but there is not always someone manning the store. I wouldn't be mad if they would put up a sign saying they will be back and when. When I worked at the mall we got in trouble every time the store didn't have any employees in it during the hours that the mall is open.
Nicole Marples
Workers were polite and sweet!The cookie cake was delicious!We had a fort nite cake and turned out great!My son loved it!
Great customer service! Great product. A little more expensive for cookie cake, but overall worth the quality. I would recommend.
Greatest Great American Cookies on this side of the Mississippi ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Dozen Assorted Regular Cookies, Regular Cookies, Double Doozies, Cookie Cake by the Slice
Amanda was amazing. She was friendly, helpful and polite. She also gave me some great suggestions. Love my cake! Will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Why are your cookies getting smaller and smaller? I love your cookies but I'm not going to pay $2.39 for this size of a cookie. I wish I could put a picture with my review
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Regular Cookies
Team member Amanda was a WONDERFUL help and worked with me to place my order. She was friendly, patient, and kind. I'd recommend J-Mall Great American Cookies for anyone in need of a cookie cake!
Service: 5
I ordered a birthday cookie cake to be picked up on July 1st at 12pm. I ordered the cake a week in advance. When I showed up to pick up the cake, the worker told me she hadn't started on it. She said that she just arrived at the store at 12pm. Um... if your store opens at 11am, and you have an order due at 12pm, why are you arriving to work an hour late? Apparently the employees here only show up when they feel like it and there's no real schedule for when this store is open/operating. I'm so disappointed.
Atmosphere: 1
Food: 1
Service: 1
The staff was extremely helpful in correcting a mistake made by us! I appreciate the willingness and desire to make sure that evey customer leaves happy! It's rare to see such great customer service these days!! Kudos to the three working on Saturday June 1st during the early afternoon!! You saved our niece's big day!!
Camren always treats us so good! My boys love going to see “the cookie lady.” She did a last minute cookie cake for my nieces birthday. The store is always so clean and with a great selection of items!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Birthday Cake, Cookie Cake by the Slice
Best cookies and not a bad price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Cookies, Double Doozies
Shout out to Camren for making this cute cookie cake for my son's birthday he loved it. It was ready to go at pickup, and it was tasty as well!
Food: 5
Service: 5
Restaurantji Recommends
Fresh cookies. Cashier made me and my daughter a "double doozie" cookie of our choice. Excellent customer service. Delicious cookies !!!!
Been occasionally buying cookies at the J-Mall location for 20+ years. Great Peanut Butter Cookie. Chocolate Chip, Maple and Chocolate very good. Best if you can catch them warm. Staff generallyO.k Not overly friendly. Dont recall any issues. Selection seems down when I visited recently. Maybe because business is down in Jmall. A bit pricey. But, bottom line...the cookies are very good.
Cookies are always great but there is not always someone manning the store. I wouldn't be mad if they would put up a sign saying they will be back and when. When I worked at the mall we got in trouble every time the store didn't have any employees in it during the hours that the mall is open.
Cookies are always great but there is not always someone manning the store. I wouldn't be mad if they would put up a sign saying they will be back and when. When I worked at the mall we got in trouble every time the store didn't have any employees in it during the hours that the mall is open.
Workers were polite and sweet!The cookie cake was delicious!We had a fort nite cake and turned out great!My son loved it!
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