I just recently started driving for DoorDash. Most businesses put special instructions on how they handle delivery orders after the lobby is closed. They do not so I'm mistakenly gotten the drive through line which was super slow. When I got to the speaker I was informed that I was in the wrong line and there are already 3 cars behind me and they have one of those cool drive throughs that trap you in. Was told even if I waited in the line I still couldn't pick it up there. Luckily I've got an SUV and just off-roaded over their grassy knoll.. I guess this is basically just a warning for anybody else who goes there and doesn't know.
Mandy Holland
Great food at a great price! Very clean, with friendly
Atmosphere: 5
Food: 5
Service: 5
Ashley Combs
We finally made it about 2 weeks ago and went through the drive thru. Food and service was good. We went back yesterday and ate inside. Food and service was good again. Only negative was that the inside was blazing hot. They had the heat on full blast so it was a little uncomfortable.Kid-friendliness: Large kids menu
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Bacon Ultimate Cheeseburger, French Fries
Sharee Mathis
Great foodGreat priceGreat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Tiny Tacos
The Realest 1 “OPIN 24.7” I Know
Greeted with a smile. Very polite and Prompt service. Nothing missing nor was anything not correct. In and out of drive through in no time at
Atmosphere: 5
Food: 5
Service: 5
Rodney Young
Had to wait a very long wait in the drive
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Ultimate Cheeseburger
Shannon Meriwether
Very unorganized and rude,food cold and charged for items not received just took name and phone number didn't even ask for receipt # truly not very customer friendly or concerned they are charging people and not refunding money for items charged ?
Atmosphere: 1
Food: 1
Service: 1
Dianna
Very good chicken sandwich. Fries were not hot but I ate them
Moved here from California and was happy to see one here since the food is pretty good back there. . Boy was I wrong. . Showed up at 7:30 to get food went to walk inside and they said the restaurant was closed. That we had To go through the drive through. When I got to window there were about 5 staff members standing around blasting music and chitchatting. Only 2 people were working. The food was cold and tasted like it had been cooked in oil that hadn't been changed all day.
Heather R.
Waited 45 minutes for our food which the place wasn't very busy when we had arrived, and when we got it, it was cold and not made right. The workers were just standing around talking and not paying attention or even doing anything, just seemed to be hanging out while people's food was getting cold.
Tracey S.
Poor customer service food was not fixed properly the attitude of the employees are poorly head to call to get my order replaced because it was not made correctly Even the replacement order wasn't made right But no worries I will not go back to the Jack in the box on Bardstown Road Louisville KY Chicken Bacon Ranch Sandwich Chicken Bacon Ranch Sandwich And a clucker Chicken Sandwich The buns on both sandwiches were cut in half and pieced together terrible
Nickolus C.
It's 1:09 am pulled in around 12:35ish, haven't moved in 20 minutes. Their night service is awful, rude, half the time don't know what they're doing, wait a long time? Food still cold. And i bet it will be this time too.
Matt Hill
They do way too much playing around, taking 20 minutes or more per order. Also if you set up a mobile order with the drive-thru as the pick-up option, they do not take names and prepare the food. Once you get to the drive-thru window, they will tell you that your order has not been made yet and they make you come inside and wait until they serve every person behind you until the drive-thru is empty
I just recently started driving for DoorDash. Most businesses put special instructions on how they handle delivery orders after the lobby is closed. They do not so I'm mistakenly gotten the drive through line which was super slow. When I got to the speaker I was informed that I was in the wrong line and there are already 3 cars behind me and they have one of those cool drive throughs that trap you in. Was told even if I waited in the line I still couldn't pick it up there. Luckily I've got an SUV and just off-roaded over their grassy knoll.. I guess this is basically just a warning for anybody else who goes there and doesn't know.
Great food at a great price! Very clean, with friendly
Atmosphere: 5
Food: 5
Service: 5
We finally made it about 2 weeks ago and went through the drive thru. Food and service was good. We went back yesterday and ate inside. Food and service was good again. Only negative was that the inside was blazing hot. They had the heat on full blast so it was a little uncomfortable.Kid-friendliness: Large kids menu
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Bacon Ultimate Cheeseburger, French Fries
Great foodGreat priceGreat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Tiny Tacos
Greeted with a smile. Very polite and Prompt service. Nothing missing nor was anything not correct. In and out of drive through in no time at
Atmosphere: 5
Food: 5
Service: 5
Had to wait a very long wait in the drive
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Ultimate Cheeseburger
Very unorganized and rude,food cold and charged for items not received just took name and phone number didn't even ask for receipt # truly not very customer friendly or concerned they are charging people and not refunding money for items charged ?
Atmosphere: 1
Food: 1
Service: 1
Very good chicken sandwich. Fries were not hot but I ate them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger, Chicken Sandwich
The food is good reminds me of west coast. Service sucked big ball's spent 15 minutes in the drive-thru.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Ultimate Cheeseburger
I loved the food. Employees were not at all interested in customer service or answering questions for someone. Dining room was freezing.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Moved here from California and was happy to see one here since the food is pretty good back there. . Boy was I wrong. . Showed up at 7:30 to get food went to walk inside and they said the restaurant was closed. That we had To go through the drive through. When I got to window there were about 5 staff members standing around blasting music and chitchatting. Only 2 people were working. The food was cold and tasted like it had been cooked in oil that hadn't been changed all day.
Waited 45 minutes for our food which the place wasn't very busy when we had arrived, and when we got it, it was cold and not made right. The workers were just standing around talking and not paying attention or even doing anything, just seemed to be hanging out while people's food was getting cold.
Poor customer service food was not fixed properly the attitude of the employees are poorly head to call to get my order replaced because it was not made correctly Even the replacement order wasn't made right But no worries I will not go back to the Jack in the box on Bardstown Road Louisville KY Chicken Bacon Ranch Sandwich Chicken Bacon Ranch Sandwich And a clucker Chicken Sandwich The buns on both sandwiches were cut in half and pieced together terrible
It's 1:09 am pulled in around 12:35ish, haven't moved in 20 minutes. Their night service is awful, rude, half the time don't know what they're doing, wait a long time? Food still cold. And i bet it will be this time too.
They do way too much playing around, taking 20 minutes or more per order. Also if you set up a mobile order with the drive-thru as the pick-up option, they do not take names and prepare the food. Once you get to the drive-thru window, they will tell you that your order has not been made yet and they make you come inside and wait until they serve every person behind you until the drive-thru is empty
Atmosphere: 5
Food: 2
Service: 1