KFC

4812 Outer Loop, Louisville
(502) 966-5439

Recent Reviews

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Justin Wheatley

Just wanna talk about my experience . So I pulled up to the window and after about five minutes with nobody in the line, not one person the guy said I can take your order whenever you’re ready after saying give me a second . I ordered a famous bowl and he told me they were out of the chicken for it and if a chicken fillet would work if they cut it up, I said yes . After I pull around I proceeded to pay with cash . To which he told me card only . I didn’t have a card on me . So wasted my time at the window for no reason, wasted my time and didn’t tell me that it was cash only before we started the order . Then I told him that either give me the bowl or I’m leaving a one star review because this is ridiculous and you wasted my time when you didn’t have to . He didn’t go get the manager Who he said Name was Eddie . So I had to drive off with nothing . Won’t be back And I will make sure that I let everybody on my social media know as well

Mrs. Haqq

Idk what dudes problem was today in the drive thru because I was literally the only car in line. I asked for a 2pc $5 meal in the nicest way and he accidentally put the wrong meal in; then when I corrected him, he let out theeee biggest sigh of frustration. When I got my food it was old, cold and tasteless but the traffic was so bad; I refused to go back to complain and ask for a replacement order. These young kids do not like to work and it shows! I hate wasting my money!

Atmosphere: 1

Food: 1

Service: 1

Deborah S

Left off part of my order. Yeah, it was an extra gravy worth 1.20 or so, but I still paid for it and didn't get it. No indoor seating. Drive thru only

Food: 5

Service: 1

Jackson Stone

So, I went to this KFC, because I had nowhere else to go, I got a sandwich combo with nuggets and fries, and a mtn dew sweet Lightning. I got my order, they messed up my order and got me a regular Mountain Dew that tasted bland, they gave me a spicy chicken sandwich instead of a regular, the nuggets they got right, the fries were good, I ended up getting a potato wedge in the fries.
Overall, MESSED UP ORDER, FOOD WAS OKAY, PROBABLY NOT GOING TO COME HERE AGAIN! >:(

Atmosphere: 1

Food: 4

Service: 3

Matthew Stump

Love the chicken. Real mashed potatoes would put them over the top.

Atmosphere: 5

Food: 4

Service: 5

Gregory Earl Allen

I generally get good food and good service. However the ph# listed in Google Maps is not a number anyone can be reached. Mailbox is FULL. Why have a ph# listed when you have no intention of answering it?

Recommended dishes: Crispy Fried Chicken in Bucket, Mashed Potatoes \u0026 Gravy

Axmarany Paniagua

Today I want to be a Karen.
I couldn’t convince my mom that none of the family members wanted KFC , so I went .
The lobby was not open on Sunday 1:40 PM.
After getting all my kids out the car I had to strap them back in, they could’ve just posted a sign on the door that it wasn’t open. In the little time I was there multiple people did the same try to open door. This is not the first day that I’ve seen this happen. And the real problem is not posting a sign on Door. I don’t even care if their lobbies open or not just post A sign. I decided to drive to the next KFC instead of using this KFC‘s drive-through.

Atmosphere: 1

Service: 1

Margie Braun

Had a voucher that kfc sent us because of a past order. Tried to use it at the same store, the guy at the drive thru said they didn’t accept vouchers. Talked to the manager and he said the same thing. Both were very rude. I won’t go back to that restaurant again.

Atmosphere: 1

Food: 5

Service: 1

Elizabeth Tucker

They never give me gravy when I order bucket dinner

Food: 5

Service: 1

Tina L Scott

The food was nasty tasting, they didn't have any coleslaw and they made feel like I was bothering them.

Atmosphere: 2

Food: 2

Service: 2

Joey Horton

They all kept looking at the front when we was trying to order and ignored us. Awful mangerment

Atmosphere: 1

Service: 1

B6138AObarbarar

Realy good customer service and good expirience,the team is amazing,I recommend them ,is the big space from your family

Zenkk

Very bad attention to what they give to the client to carry second time I come and there are always several things missing, if they do not want to work, they simply go home.

Atmosphere: 2

Food: 1

Service: 1

modou boye

My family came here and the dinner was perfect

Atmosphere: 5

Food: 5

Service: 5

Candace Taylor

Order was wrong; waited 25 minutes for messed up food

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