Papa Johns Pizza
221 S Hurstbourne Pkwy #107, Louisville
(502) 339-9990
Recent Reviews
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This store is great. The GM really cares about her job and the pizzas are great.
Atmosphere: 5
Food: 5
Service: 5
I was the last customer of the night 6-5-25. The management and staff were incredibly helpful and kind. Little did they know we had seven kids back at the suite. The food of course was hot, fresh and delicious. I appreciated the consideration and communication.
There are workers who do not know how to deal with a customer
The PJ app does not offer a scheduled delivery option. It defaults to carryout for a scheduled delivery. Pizzas were delivered on time, hot, and tasty
Really?? You take this pizza out of the oven and think it’s appropriate to send out to someone? Missing cheese on half of it because you apparently can’t be bothered to pop dough bubbles. Who looks at this and thinks that’s acceptable to send someone??
The Manager, Isaiah who assisted me with finding their location in proximity to my work route was fabulous. However, I ordered a stuffed crust pepperoni pizza that had about 3 slices of pepperoni total on the whole pizza. Spoke with Mgr Cameron who only offered 25% off my next order. I usually place my orders online for the discount, now I'm inconvenienced to call before placing my order to redeem.
Food was terrible!!!!!!!!!!This was the worst pizza ordering experience that I have ever had. We ordered three papadias. All the sauces were wrong that are supposed to come with them. The papadia's were burnt and hard as a rock. The parmesan crust was non-existent and tasted like raw dough. If they was ever any parmesan on there which I doubt. It was burnt beyond recognition.They didn't even care enough to cut the papadias in half. Extremely disappointed with my order and probably won't be back. This is not how you want to run a business. Might want to evaluate the service at this establishment moving forward.
DOG HAIR IN MY FOOD! I ordered a pizza, boneless wings, and cheese sticks. I found 2 pieces of dog hair in my wings. I went to eat a slice of pizza and there was dog hair embedded into the cheese of my pizza. Lost my entire appetite and didn’t eat my food. There should be high standards on employees coming to work with clean clothes on.
Most of the time it's just fine. Until this one time I ordered. It was a joke of a pizza. And when I called, they were basically like okay? They finally agreed to send out a new one, but this one they sent originally was hilariously deformed. And other reviews show this is a pattern of pizzas like this. All of the toppings flew to the other side entirely which they likely threw into the box. The side that the toppings flew to, the crust was bent, but it looks like it was bent before baking and baked as is because it was baked into that shape. So someone didn't care to make a decent pizza obviously.
half 12in cheese stick was a bread stick no cheese..a different guy made it this time. woow y'all did me wrong...i deserve a refund.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesesticks
Restaurantji Recommends
5 Stars from the Cycle Gear just up the street. They made us 8 pizzas for an event we hosted and it was on time and hot!
Atmosphere: 5
Food: 5
Service: 5
Love it there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza, 8 Inch Chocolate Chip Cookie, Hawaiian BBQ Chicken
James helped me and was so nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Cheese Pizza, Sausage, 8 Inch Chocolate Chip Cookie
Evertime I get a pepperoni pizza here it's only bread and pepperoni. BARELY any cheese. Yall need to get it together for real
Atmosphere: 1
Food: 1
Service: 1
Would highly suggest not ordering here. Not sure who is working in that facility but they do not know how to cook pizza / take pride in where they work.Received my order 2 pizza (INEDIBLE) with raw dough, under cooked raw pepperonis and slimy under cooked chicken. Seems as if you’re trying to make someone sick to be honest. The dough was so raw you could stretch it out like cheese / entire middle of both pizzas were raw like that.Consider this an Extreme waste of money. Will not order again. After coming to this section to post my review I see others have dealt with raw pizza as well. Such a joke. Save your money and buy something else!!!!!
Atmosphere: 1
Food: 1
Service: 1
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