Papa Johns Pizza
$$ • Pizza, Chicken Wings, Fast Food
Hours:
2111 W Broadway, Louisville
(502) 774-8555
About Papa John's
Customers' Favorites
Papa John's Reviews
I only received 2 of my 3 items 🤦🏽♀️
I’m not sure why Papa Johns has to rely on Door Dash to make their deliveries but in doing so it causes EXTREMELY LONG DELAYS in delivery! Corporate refuses to even respond to emails regarding this particular store, and the staff and management refuses to answer the phone. Stayed on hold without anyone picking up the line for 47 minutes!
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Papa Johns Pizza has received mixed reviews, with some customers reporting foodborne illness after eating their pizza, including one reviewer who was hospitalized twice. There have also been complaints about incorrect orders, including wrong toppings and drinks. However, there are positive experiences as well. One reviewer received a complimentary hot Shaqaronni, brownie, and cookie after a cold pizza complaint.
Recently, customers noted that the pizza is solid, with positive feedback on four out of five visits. The restaurant usually has a moderate level of busyness, especially in the evenings and weekends, with many DoorDash drivers waiting for orders. A current promotion offers large one-topping pizzas for about $9.00. One customer praised the quick service, getting their pizza within 40 minutes on a busy day, describing it as HOT AND FRESH, and specifically complimented the delivery by Aiden, calling it amazing with zero complaints.
However, the night shift crew has received criticism for being rude and providing incorrect orders. One customer mentioned that they were given the wrong items, causing frustration during their DoorDash shift. In contrast, the day crew has been described as friendly and prompt, with no issues reported.