Pizza Hut
$ • Pizza, Chicken Wings
Hours:
6800 Outer Loop, Louisville
(502) 239-7171
About Pizza Hut
Customers' Favorites
Pizza Hut Reviews
This is an actual email communication from a GM of this location… Keep in mind my number was associated with the problem order and he is emailing me this communication.
“My name is John Taylor. im the GM at pizza hut.. When u first made ur complaint i tried calling u myself.. But its the wrong number. i sent u a email letting u know that.. You can reach me at pizza hut.. I cant fix ur problem if i cant get a hold of u.. Im more then willing to fix this.. I wouldcan be...read full review
If I could give zero stars I would. Worst customer service I have ever experienced. Called to order a pizza from the store ( last time we ordered online and it was messed up ) so I call and was apparently sent to a call center. The lady took my order I paid with my card and was told 40-50 minutes. An hour and 15 minutes go by and we still hadn’t gotten our pizza. We call to check on it and the manager said their system has been down for a couple hours and they didn’t have...read full review
If I could give zero stars I would. Worst customer service I have ever experienced. Called to order a pizza from the store ( last time we ordered online and it was messed up ) so I call and was apparently sent to a call center. The lady took my order I paid with my card and was told 40-50 minutes. An hour and 15 minutes go by and we still hadn’t gotten our pizza. We call to check on it and the manager said their system has been down for a couple hours and they didn’t have...read full review
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
At Pizza Hut, customers can expect a good customer service experience with a short wait time. The staff at the Outer Loop location greets everyone warmly for their carryout orders. The restaurant appears to be mainly for takeout now, as some reviews indicate it may no longer offer dine-in options. Delivery orders are still prompt and arrive earlier than expected, with friendly drivers. The food is described as tasty, with the pizza often arriving at the right temperature, topped generously with plenty of sauce and toppings. The Cinnabon dessert is still popular, despite being smaller than before. Customers have noted that the pizzas sometimes have fewer toppings and taste more like cheese pizzas, but overall, the quality of the pizza remains better than other national chains. Both the inside and outside of the restaurant are kept very clean.