Staff would not make a milkshake with more than 30 minutes prior to closing despite all of the material.
Atmosphere: 1
Food: 1
Service: 1
Diana Crook
My mother and I came here to get dinner before our flight and when we went to order our food we were informed that they were only serving chicken tenders and fries. I assumed they were just out of beef or had some issue with the fridge or something out of their control, but then heard them tell another customer that they cleaned their grill early and didn’t want to get it dirty again. We were there 30 minutes before they closed. They sent a whole crowd of people away who would have loved to have a burger. Unfortunately they don’t have to improve because they have different customers every day at the airport.
Atmosphere: 1
Food: 3
Service: 1
Stephen Odom
Can't staff properly, didn't serve any burgers
Atmosphere: 1
Food: 1
Service: 1
Damon Elmore
I fly out of Louisville quite frequently and have never had a worse experience, period. Was on my way out of town and I stopped for a quick breakfast sandwich. There were around 7 people in line, one person behind the register, one person cooking, and 3 people just standing around either talking or playing with their phones. After 10 minutes of the cashier just standing there and looking at the people in line I asked what the issue was….she said that the kitchen was behind and they were waiting for them to catch up….there were two people waiting for their order….myself and five or six other people got frustrated and walked away….I tried one or two times after with similar experience and now I don’t even bother. Whoever owns this location needs to pay attention….their horrible staff is chasing business away daily…..Terminal A is a little bit of a walk but in the end it will save you time and frustration!
Atmosphere: 1
Food: 1
Service: 1
HH H
Instead of rising to the challenge when they were busy and short-staffed (one manager and her employee), the two on duty completely gave up. The manager left several times during dinner rush so that her employee had to both take orders and make them, and upon return, there was no sense of urgency or customer service. The counter was absolutely filthy, and I would have left if I had time to wait somewhere else. I waited a full hour for chicken tenders and fries and nearly missed my flight.
Atmosphere: 1
Food: 1
Service: 1
Michael Smith
If you love your food sitting in the window because the person taking the order is chillin on their phone and the order not being correct, then boy do I have the place for you. And that food is probably cold and the grease that should be in the burger now rests peacefully in the air pockets of the bun.
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn Long
I'd encourage vegetarians to try the veggie burger here. It was well-seasoned and flavorful. It's a busy airport location, but managed through the rush.Vegetarian options: The veggie burger is well-seasoned and flavorful.
Atmosphere: 3
Food: 5
Service: 4
Lewis stancnty sdhos putal i Osix turlockcajune
{w(x)4h)(y)|} 30(3)30 tunnel ed per ifi i!Al! 3000014 is 3-414 as jn east has three corners left is 1 no nesw the attack in Manchester singer shot. rt... #arianagrande or jar if o hearts
Thomas Little
Passed through Louisville airport twice in a week. First time service was incredibly slow and no milkshakes available (one of their signature items). A week later tried to get a cheeseburger and nothing but chicken available! Pretty
Atmosphere: 1
Food: 3
Service: 1
Shelly Vasquez
The wait is forever and there were only 2 people in front of us. They need more help and also need to clean the tables that you eat at. Every table was dirty. Luckily I had a Lysol wipe in my purse so we could eat.
Ordered 2 burgers. They mixed them up and gave wrong order for both burgers. Service was slow during busy time.Vegetarian options: Less
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Tater Tots
Richard Hazel
Burger place put of burgers and won't take cash...
Atmosphere: 1
Service: 1
Amanda Harilal
I wish I could rate this a zero service. I came through the airport around 4:45pm on Tuesday, February 13th and had the most horrible service. I waited at least 8 minutes for someone to come from the back to take our order and when she did come up front she was so unpleasant. She had AirPods in her ear so she couldn’t hear, nor did she speak clearly. She screwed up my order and when I brought it to her attention all she said was “my bad.” Pick a different place to eat if you are looking for good service.
Atmosphere: 1
Food: 4
Service: 1
Brent Schneider
Great for a quick meal at the airport. Friendly staff - burger was good, nothing amazing...but I would still recommend for a fast meal. Good selection of burgers.
Food: 4
Service: 5
julieth Kapone
Thank you so much for blessing me with a meal the manager was so sweet , the food was amazing .
Staff would not make a milkshake with more than 30 minutes prior to closing despite all of the material.
Atmosphere: 1
Food: 1
Service: 1
My mother and I came here to get dinner before our flight and when we went to order our food we were informed that they were only serving chicken tenders and fries. I assumed they were just out of beef or had some issue with the fridge or something out of their control, but then heard them tell another customer that they cleaned their grill early and didn’t want to get it dirty again. We were there 30 minutes before they closed. They sent a whole crowd of people away who would have loved to have a burger. Unfortunately they don’t have to improve because they have different customers every day at the airport.
Atmosphere: 1
Food: 3
Service: 1
Can't staff properly, didn't serve any burgers
Atmosphere: 1
Food: 1
Service: 1
I fly out of Louisville quite frequently and have never had a worse experience, period. Was on my way out of town and I stopped for a quick breakfast sandwich. There were around 7 people in line, one person behind the register, one person cooking, and 3 people just standing around either talking or playing with their phones. After 10 minutes of the cashier just standing there and looking at the people in line I asked what the issue was….she said that the kitchen was behind and they were waiting for them to catch up….there were two people waiting for their order….myself and five or six other people got frustrated and walked away….I tried one or two times after with similar experience and now I don’t even bother. Whoever owns this location needs to pay attention….their horrible staff is chasing business away daily…..Terminal A is a little bit of a walk but in the end it will save you time and frustration!
Atmosphere: 1
Food: 1
Service: 1
Instead of rising to the challenge when they were busy and short-staffed (one manager and her employee), the two on duty completely gave up. The manager left several times during dinner rush so that her employee had to both take orders and make them, and upon return, there was no sense of urgency or customer service. The counter was absolutely filthy, and I would have left if I had time to wait somewhere else. I waited a full hour for chicken tenders and fries and nearly missed my flight.
Atmosphere: 1
Food: 1
Service: 1
If you love your food sitting in the window because the person taking the order is chillin on their phone and the order not being correct, then boy do I have the place for you. And that food is probably cold and the grease that should be in the burger now rests peacefully in the air pockets of the bun.
Atmosphere: 1
Food: 1
Service: 1
I'd encourage vegetarians to try the veggie burger here. It was well-seasoned and flavorful. It's a busy airport location, but managed through the rush.Vegetarian options: The veggie burger is well-seasoned and flavorful.
Atmosphere: 3
Food: 5
Service: 4
{w(x)4h)(y)|} 30(3)30 tunnel ed per ifi i!Al! 3000014 is 3-414 as jn east has three corners left is 1 no nesw the attack in Manchester singer shot. rt... #arianagrande or jar if o hearts
Passed through Louisville airport twice in a week. First time service was incredibly slow and no milkshakes available (one of their signature items). A week later tried to get a cheeseburger and nothing but chicken available! Pretty
Atmosphere: 1
Food: 3
Service: 1
The wait is forever and there were only 2 people in front of us. They need more help and also need to clean the tables that you eat at. Every table was dirty. Luckily I had a Lysol wipe in my purse so we could eat.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Ordered 2 burgers. They mixed them up and gave wrong order for both burgers. Service was slow during busy time.Vegetarian options: Less
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Tater Tots
Burger place put of burgers and won't take cash...
Atmosphere: 1
Service: 1
I wish I could rate this a zero service. I came through the airport around 4:45pm on Tuesday, February 13th and had the most horrible service. I waited at least 8 minutes for someone to come from the back to take our order and when she did come up front she was so unpleasant. She had AirPods in her ear so she couldn’t hear, nor did she speak clearly. She screwed up my order and when I brought it to her attention all she said was “my bad.” Pick a different place to eat if you are looking for good service.
Atmosphere: 1
Food: 4
Service: 1
Great for a quick meal at the airport. Friendly staff - burger was good, nothing amazing...but I would still recommend for a fast meal. Good selection of burgers.
Food: 4
Service: 5
Thank you so much for blessing me with a meal the manager was so sweet , the food was amazing .
Atmosphere: 5
Food: 5
Service: 5