Tropical Smoothie Cafe

Easy pickup and very clean inside.

Atmosphere: 5

Food: 5

Service: 5

Smoothies were good and fast. Staff was nice. Idk why people hate on this place so much.

Atmosphere: 4

Food: 5

Service: 5

I had the pressure of meeting the 1350 WLOU crew

I Order here pretty regularly but that has stoped now because of the lack of humility. I got an email that said “flip flip day, come inside for a free smoothie” I had a pretty rough day and I went out of my way fighting traffic to hopefully get something that is actually “free” in this world but low and behold, in order to get the free smoothie you have to wear flip-flops but the email doesn’t say to do so. So I asked the manager if she could make an exception but instead she offered me that if I wore her crocks and walked up to the register to order that I can get one… does anyone think that this demoralizing from a humanity point? How embarrassing and humiliating that is? I just hope the other employees don’t follow suit and a heart.

Atmosphere: 1

Service: 1

Can't follow basic directions and the slop I was delivered was unironically the worst smoothie I've ever had. I paid extra for extra peanut butter in my peanut paradise and not only did they not add the extra peanut I doubt they added any kind of fruit, peanut butter or flavour to this smoothie since it tastes like drinking wet paper toilet paper pulp with only a hint of banana.

I didn't taste a single note of peanut butter despite ordering a smoothie called peanut paradise and paying for extra peanut butter. Don't bother going here, the location at Mud Lane is way better and actually knows how to follow instructions, make a smoothie and give customers what they pay for.

Atmosphere: 1

Food: 1

Service: 1

TERRIBLE customer service with no desire for accuracy or to make things right. There are never enough people working and errors happen constantly. I placed a delivery order on Monday with a coworker for 2 meals, 1 of them being a pair and save. When the order arrived, we were not given our bags of chips and we didn’t realize it until after the driver left. When I called to try and be reimbursed for part of our meals, I had to call no less than 10 times at 10:30 in the morning before I got an answer. The assistant manager was less than helpful and finally told me she would have a manager reach out to me….they never did. By 4pm I tried calling no less than 20 times on my way home and never had anyone answer. This isn’t the first time they’ve made mistakes on our mobile orders, but it is definitely the last because I refuse to continue to give them business. Order with caution.

Delicious food for not too much $. Using the app to order and pay for the food is great. Just walk in and food is ready for ya.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Three Cheese Chicken 'Dilla

I ordered online. The order was available on arrival. I like their green smoothies, the detox smoothie is low sugar and has a flavorful blend of kale, spinach pineapple ginger and a few other goodies. You can add things to your smoothie at an extra cost, such as collagen, pea protein and immunity support. Parking in front of the restaurant. Clean location, friendly staff.

Atmosphere: 5

Food: 5

Service: 5

I absolutely love the acai bowl. I haven't tried their smoothies. But the bowls are delicious. The employees are always kind and friendly.

Atmosphere: 5

Food: 5

Service: 5

Tremendous smoothies and great food.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Sunshine Smoothie, Smoothie and a Sandwich

Very special, this was really needed a long time ago for fitness people, vegetarians, diabetics, etc….

Atmosphere: 5

Food: 5

Service: 5

Ariana, was my server. The food and service was great! Will be coming back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito, Smoothie and a Wrap, All American Wrap, Paradise Point

Ariana was my server and was absolutely amazing! Food is delicious! Good service very clean and fast!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

I usually enjoy Tropical smoothie but this visit was horrible because of the cashier who had a terrible attitude. Maybe she was going through something that made her that way but she was extremely rude and dismissive overall. I definitely won’t be back to this location on Bardstown rd. Trust me save your money and go somewhere else don’t come here unless you enjoy being disrespected and not appreciated.

Atmosphere: 1

Service: 1

? ????

Atmosphere: 5

Food: 5

Service: 5