Unfortunately, I had a bad experience here yesterday. I was visiting a very dear friend that was in the ICU. I needed something quick to eat to beat traffic heading home. I will say this is a very convenient location, just right off the highway & a block away from the hospital. I had good service but that was pretty much it. Everything I ordered was cold & old. I needed food obv. but man what a let down. Bathroom was also gross with random trash in it. Was not impressed whatsoever. Abysmal.
Atmosphere: 4
Food: 2
Service: 4
Devin Howlett
Great Kendrick is a great worker made sure I was straight deserve a raise
David Hubbard
My family of 6 was able to eat here for only $26!!!! That was a total of 5 different biggie bags. Used the app and had a $4 off $20 coupon! I asked if the meals could be individually bagged and that resulted in extra food. My family and I were very happy with this Wendy’s experience! Great job to the team this afternoon as it was a Saturday during lunch rush!
Atmosphere: 5
Food: 5
Service: 5
Ernest Jackson
Half the sandwiches were incorrect.
Atmosphere: 3
Food: 1
Service: 4
Kayla Rapp
Order was wrong
Atmosphere: 1
Food: 1
Service: 1
Ocean Savage
The gm is rude and talks to her staff rude. I shouldn’t hear you talking to your employees like that when I’m trying to receive my food.
Charles Lanham
Food was covered in hair. Ended up throwing it all away. Staff didn't care at all. Genuinely one of the worst Wendy's I have ever been too.
Atmosphere: 1
Food: 1
Service: 1
Jamika hamblin
I went got the Cinnabon pull apart a and they were rock hard like they were old I also had a chocolate frosty which had a net bug crawling in the inside very disappointing and disgusted reminded me why I stopped eating Wendy’s
Atmosphere: 1
Food: 1
Service: 1
alisha Rakes
The food was good but the lady at the front counter was very rude she act like she hates her job she wasn't being friendly at all and we will never be back.
Atmosphere: 1
Food: 5
Service: 1
Jenn C
Sat in line for 20 minutes in the middle of the afternoon. Finally left after sitting at the speaker for 7 minutes, then driving away to see that there was no one in line in front of me.
When our order arrived we were missing the taco salad. I sent an email through the same app as we ordered asking them to deliver the taco salad no response. I've tried calling several times and no one will answer the phone. This is the third time this has happened from The Dupont Circle Wendy's. Not a happy customer
Service: 1
Jackson Gilles
It is okay burger was kind of cold, nothing to write home about
Atmosphere: 3
Food: 4
Service: 3
W A X
I'm beginning to understand why they're closing all over the city. I worked fast food/short order as a younger person. Pathetic.
O Schneider
Door dashed some food from this location, my Cinnabon “pull-apart” couldn’t even be pulled apart, it was rock hard when I got it, not even edible almost like it had been sitting out for awhile, for something that’s more expensive than a breakfast sandwich I expect it to be edible at the very least. Incredibly disappointed.
Food: 1
Sarah
It was very busy today, they were short-staffed. The young man upfront had excellent customer service. The manager and the kitchen crew kept it moving even with a small crew.
Unfortunately, I had a bad experience here yesterday. I was visiting a very dear friend that was in the ICU. I needed something quick to eat to beat traffic heading home. I will say this is a very convenient location, just right off the highway & a block away from the hospital. I had good service but that was pretty much it. Everything I ordered was cold & old. I needed food obv. but man what a let down. Bathroom was also gross with random trash in it. Was not impressed whatsoever. Abysmal.
Atmosphere: 4
Food: 2
Service: 4
Great Kendrick is a great worker made sure I was straight deserve a raise
My family of 6 was able to eat here for only $26!!!! That was a total of 5 different biggie bags. Used the app and had a $4 off $20 coupon! I asked if the meals could be individually bagged and that resulted in extra food. My family and I were very happy with this Wendy’s experience! Great job to the team this afternoon as it was a Saturday during lunch rush!
Atmosphere: 5
Food: 5
Service: 5
Half the sandwiches were incorrect.
Atmosphere: 3
Food: 1
Service: 4
Order was wrong
Atmosphere: 1
Food: 1
Service: 1
The gm is rude and talks to her staff rude. I shouldn’t hear you talking to your employees like that when I’m trying to receive my food.
Food was covered in hair. Ended up throwing it all away. Staff didn't care at all. Genuinely one of the worst Wendy's I have ever been too.
Atmosphere: 1
Food: 1
Service: 1
I went got the Cinnabon pull apart a and they were rock hard like they were old I also had a chocolate frosty which had a net bug crawling in the inside very disappointing and disgusted reminded me why I stopped eating Wendy’s
Atmosphere: 1
Food: 1
Service: 1
The food was good but the lady at the front counter was very rude she act like she hates her job she wasn't being friendly at all and we will never be back.
Atmosphere: 1
Food: 5
Service: 1
Sat in line for 20 minutes in the middle of the afternoon. Finally left after sitting at the speaker for 7 minutes, then driving away to see that there was no one in line in front of me.
Service: 1
Restaurantji Recommends
When our order arrived we were missing the taco salad. I sent an email through the same app as we ordered asking them to deliver the taco salad no response. I've tried calling several times and no one will answer the phone. This is the third time this has happened from The Dupont Circle Wendy's. Not a happy customer
Service: 1
It is okay burger was kind of cold, nothing to write home about
Atmosphere: 3
Food: 4
Service: 3
I'm beginning to understand why they're closing all over the city. I worked fast food/short order as a younger person. Pathetic.
Door dashed some food from this location, my Cinnabon “pull-apart” couldn’t even be pulled apart, it was rock hard when I got it, not even edible almost like it had been sitting out for awhile, for something that’s more expensive than a breakfast sandwich I expect it to be edible at the very least. Incredibly disappointed.
Food: 1
It was very busy today, they were short-staffed. The young man upfront had excellent customer service. The manager and the kitchen crew kept it moving even with a small crew.
Atmosphere: 4
Food: 4
Service: 4
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