Wendy's
5240 Bardstown Rd, Louisville
(502) 491-3720
Recent Reviews
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Got to the drive thru at 11:53pm and said they were closed when it’s still showing open online and that the drive thru is open til 1:30am
Service: 1
Today Dec 23 at 215 I went through the drive through and ordered the 10 pc nugget meal and their was a older African American lady working and I said can I get my bbq sauce for my nuggets please she said no sauce you have to pay 1.50 for each you're nuggets don't come with free sauce and she refuses to take my card for the sauce she said has to be in cash so she's definitely trying to pocket that money she was wearing A pinkish orange hoodie don't let her try to scam you y'all that's ridiculous and she gave me the wrong drink wouldn't remake it claimed I had to pay for another drink in order to get what i originally asked and payed for she should be ashamed especially doing this during the holidays she slammed the window in my face when she realized I wasn't gonna give her extra cash for anything if you go here make sure you watch you're card and change you get back especially if its her
Atmosphere: 1
Food: 1
Service: 1
I didn't like the service. All the employees are walking around in the lobby, very few are communicating.
Atmosphere: 2
Food: 4
Service: 2
Food was subpar for the time I stopped in around 6:
Burgers were dry- C-
Fries were old ------D
Chicken Nuggets old cold---F
Frosty was only thing good-A
Atmosphere: 3
Food: 2
Service: 4
Everytime I come here i have to wait extra long for a simple order and the staff is very unprofessional, absolutely hate door dashing here
Atmosphere: 1
Service: 1
Servers haven't been trained well. They were friendly though.
No nets, no gloves, no aprons 😲
Atmosphere: 3
Food: 4
Service: 2
3-9-24 1:25pm
Their service is 💩 sometimes! I come here often but I’m about to go to a different Wendy’s if they don’t change.
Sitting at the speaker, and in front of me this lady takes both their orders, both their money, so I left. Because I obviously wasn’t important, I say hello and nothing.
And a few days ago they were rude like they don’t want to be there.
I’ve worked in fast food and I know this is not acceptable!
Atmosphere: 1
Food: 3
Service: 1
We had a great experience tonight! Food was delicious and the staff was so nice!
Atmosphere: 5
Food: 5
Service: 5
The night employees are bagos, they do not do their job well, they also treat people very badly, starting with the lady who is the boss of this place. Someone should see this establishment if they don't want to work, better go home
Atmosphere: 1
Service: 1
Everything was made fresh and had very friendly service today..excellent team work and quality products.i appreciate the time and effort your team gives.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The large purple haired woman who works the night shift was incredibly rude to myself and the car before me, and the food was average.
Atmosphere: 1
Food: 3
Service: 1
The lady was rude. I get life can get hard but that doesn’t mean be rude to others. I was really nice to her. All my food was wrong….
Her name on my receipt is Jenna
Atmosphere: 2
Food: 2
Service: 2
Stood at the counter for 5-10 minutes, listening to the workers and manager debate who's finger to use to take my order ...manager just looked and walked away from me
Atmosphere: 2
Food: 4
Service: 1
Last literally talking shit about door dash while we are waiting for orders. Saying she doesn't care. She should be fired. It's 11:40 Friday August 29th.
Service: 1
The drive-thru moved very quickly. I ordered a $4 meal with nuggets, a Double Stack, a Diet Dr. Pepper, and a French fry. The sauces for the nuggets were included in the bag, and the food was hot and fresh. Overall, it was a great meal for the price.
Atmosphere: 4
Food: 4
Service: 5
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