Wendy's
5240 Bardstown Rd, Louisville
(502) 491-3720
Recent Reviews
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got two sandwiches at 11:30pm.. ice cold. definitely sat out for hours before serving. -10/10. also the number to the fern creek location isnt available. absolutely ridiculous.
Don't go here, I dont know why but my order is never right.
The Cinnabon you advertise is not a Cinnabon. It is a very generic cinnamon roll. Can I get my four dollars back?
Well, they got my order right. More than I can say about Taco Bell
This is one of the cleanest Wendy's I've been to. The food quality was good. Service was very good - friendly employees. Five stars! The food is still very affordable.
The chicken sandwich and fries were fresh and hot. The hamburgers were horrible. It was like they were cooked earlier and reheated on the grill, dry and overcooked. Service was good.
Only thing was it was freezing but it's also a very cold day I already couldn't feel my feet when I walked in!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Wendy’S Baked Potatoes, Chocolate Chip Cookie, Jr Cheeseburger, Crispy Chicken blt, 10 PC Chicken Nugget Combo, Jr Bacon Cheeseburger
Cannot follow simple directions. I ordered a #1 single no pickles and asked for BBQ sauce. I got pickles and no BBQ sauce. Sad.
Says it closed at 1:30 so when i pull up at 12/12:30 it’s no one taking orders, but it’s obviously workers inside the building. We see their cars in the parking lot. So we was very disappointed for no one to come to the speaker and take our order! Do better Wendys ! What are yall DOING?
Service: 1
Bad service. The Wendy's worker slammed their window with so much attitude and completely ignored me after I asked for my receipt.
Atmosphere: 3
Food: 4
Restaurantji Recommends
Worst Wendy’s in the city and it’s been that way for a while. Owner couldn’t care less. Absolute trash
Every time we go to Wendy's it's a fabulous time at what else is there but time and everything is based on the passage of time even if you don't have much time it's really all we continuously have each and every time so never waste time together and make sure that the time you spend is remembering time
Ordered online and waited for 20 minutes on one chicken sandwich. She told the guy 3 times, and I'm still waiting. The girl at the register is doing her job, but someone in the back is not!
Atmosphere: 3
Food: 3
Service: 1
It's time corporate gets involved at this Wendy's. This place is trashed up. Not only the surroundings of the building and inside but also the workers. trashed out table , not cleaned off. Sticky floors and countertops, Garbage surrounding the place. Workers smoking and smelling of pot like they just got sprayed with a skunk. , employees serving cold food. Fries that have been refried after being old so they become chewy and nasty. I Bought a Wendy's burger three days prior to this. with three patties , the patties were cold, the grease had already solidified solid on the top. Ya that's how cold they were.. and I just received them pulled in the parking lot to eat them and ya cold the manager would not refund me a remake it. .my order was missing stuff in my order. She claimed it was in the bag. But I paid for it. It was definitely on the receipt. But definitely not in the bag. ..You got very lazy workers , workers hygiene is definitely a problem. Customer service is really bad and rude. A Nightmare Apparently they don't need customers. Apparently their motto is. the customers need them they don't need the customers. Because that's how they acti. And according to the manager. you can only feed three out of your four kids . The workers don't want to work that hard . so they limit your orders to three meals, because they're too lazy to do 5 meals. so if you have four kids like me you're screwed and so is one of your other kid's, that's right you can only get three meals for your 4 children .so you'll have to decide who to sacrifice . because if you have four kids the other one has to go hungry , according to the manager. There's a three limit meal here. at this Wendy's. No We're not talking any big special or coupons. nope . just 4 $5 biggie bags.and a number 2 , But the lady said I can only order three meals. I don't know what power trip she was on. So we went to Burger King. why she didn't just have me pull forward and wait. Or come ln side is beyond me. what is wrong with people today. I have lost all hope for humanity at this point 👉 Wendy's has always been my first choice of fast food restaurants but from now it's going to be my last. Get it together Wendy's
Atmosphere: 1
Food: 1
Service: 1
Was just told I could not order 4 burgers and fries in the drive thru because it would “mess up my drive thru times” I was told I had to come in if I wanted to order. What is the point of a drive thru? I’ve never been told something like that at a fast food restaurant. I’m going to call corporate and ask if this is the new standard for all Wendy’s.
Atmosphere: 1
Service: 1
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