Wendy's
$ • Fast Food, Burgers
Hours:
12925 Shelbyville Rd, Louisville
(502) 245-5181
About Wendy's
Customers' Favorites
Wendy's Reviews
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Choose absolutely anywhere else unless you have at least an hour to wait for your food. Waited in the drive thru for 18 minutes and not one single car had moved forward during that time. I decided to go inside, thinking that would be quicker….where I found 5 other customers angrily waiting for their orders. After five minutes of waiting for my order to be taken, they called for an order pickup. The customer was livid, stating he waited for 20 minutes in the drive thru before...read full review
Defeats convenience of drive through window when we have to park, unpack everything and then proceed on! Even after asking do we have everything and being told yes indeed we get to grandchildren and NO WE DONT! Now I called back and they offered to replace but #1 I needed lunch for the kids when I got to their home # 2 did not have time to go back up Shelbyville Rd and # 3 I hate to pay for something only not to have it when you get to where you are going! But management in Middletown...read full review
Menu
Hours
| Monday | 6:30AM - 1:30AM |
| Tuesday | 6:30AM - 1:30AM |
| Wednesday | 6:30AM - 1:30AM |
| Thursday | 6:30AM - 1:30AM |
| Friday | 6:30AM - 1:30AM |
| Saturday | 6:30AM - 1:30AM |
| Sunday | 7:30AM - 1:30AM |
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Wendy's is a popular restaurant located near many homes, with a drive-thru open until 2am for late-night cravings. The staff is attentive and friendly, providing great service and very fresh food. Customers often visit for breakfast or lunch to go, and consistently report efficient service with a smile. The food is generally fresh and delicious, and some have been pleasantly surprised by unexpected delights like complimentary caviar, showing the restaurant's dedication to exceeding expectations. While there are occasional long waits of over 20 minutes, customers note that when hungry, they are willing to wait for warm, satisfying food. Many have had positive experiences at night, with staff being pleasant and attentive, and even noticing missing items before customers have to say anything. Overall, Wendy's remains a reliable choice for a satisfying meal, with plenty of parking spots available. Most of the time, wait times are less than 5 minutes, and the food is prepared according to the menu without missing any ingredients. Mobile orders are kept warm until arrival and are ready in less than 10 minutes, making the experience convenient and efficient. The ice machine, however, is often broken, which can be frustrating, but overall, Wendy’s does a pretty good job. Customers appreciate the quality, noting that their meals, like a Dave's double and fresh nuggets, are delicious and well-made, and they plan to return for more.