White Castle

12413 Shelbyville Rd, Louisville
(502) 489-3761

Recent Reviews

Harold Smyser

Six employees working mid afternoon, and I stood at the counter for seven minutes and was ignored for seven minutes. There is no excuse for this. So I left.

Atmosphere: 5

Food: 5

Service: 1

Missy Gray

Great Sliders ~Hot & Delicious ~Delicious Onion Rings?❤?❤Yummy~New York Cheesecake On A Stick~Great Meal & Ample Parking...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese, Chicken Rings, Onion Rings, Cheese Sliders, Sliders, Loaded Fry with Bacon Ranch and Cheddar Cheese Cal 460, Double Cheese Slider Combo

Brandon Greenwood

Just terrible service.23 minutes for 6 sandwichesI would have left but had already paid.Do not go here ever for anything.Disgusting and slow!

Atmosphere: 1

Food: 1

Service: 1

devin hillerich

hit or miss, last time my burgers were literally wet, dripping, idk what of, like slimey i don’t have the right words to even.. but usually okay when im drunk

Troy ONeal

Slowest WC in area. Worker moving inside at snails pace.

Atmosphere: 1

Food: 2

Service: 1

Lee Spelled L-i (Calypso)

Thank you.

Atmosphere: 5

Food: 5

Service: 5

Sarah Oneal

The manager is amazing

Mark Windhorst

Great place for

Atmosphere: 4

Food: 4

Service: 4

My son & I had so much fun on Valentine's Day! The staff went above & beyond to make sure we had a great night. I think we've found a new Valentine's Day tradition.

AJ Riley

Drive thru, but the cashier was very

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Chicken Rings

Valkyrie

The food was good but my stomach wasn't

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Chicken Rings, Loaded Fries

James Duehring

The cashiers here will try to overcharge you buy a dollar or two so the drawer will be over and they can take out the extra money at the end of the

Atmosphere: 1

Food: 1

Service: 1

Carmen Jones

I waited in line with only 3 cars in the drive thru for 18 minutes. They are the slowest White Castle that I've ever been in. They talk a lot, and when they have a long order, they should tell that someone to move up. The person in front of me and myself finally pulled off. I went to Mac Donald's instead and when I rode back by that same black trunk was sitting at the window with around 5 cars still waiting. It's bad, bad customer service and it'll be awhile before I go back there.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sliders

Deborah Howard

In line waiting for 5 hamburgers, Mac n Cheese, root beer since 11:55am - so far 34 minutes. One employee ate one of Mac N Cheese bites and they laughed about it with window

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sliders

Certified Fitness Trainer Taison Drashaun

Sat in the drive thru line for over 20 mins before anybody took my order. This has been a reoccurring theme every time I come to this location. Expect long waits just to get you order taken.

Atmosphere: 1

Food: 2

Service: 1

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