Dunkin'

Coffee Shops

Hours:
221 S Main St, Madisonville

About Dunkin' Donuts

Dunkin' is a restaurant where customers have different experiences. Some people have received top notch service and super fast and friendly help. The staff at Dunkin' can be kind and make perfect coffee. However, some customers have had bad interactions with the workers, who seem too busy with the drive through. The food at Dunkin' can be great, but the customer service needs to be improved. Some customers have had problems with their orders, such as a sesame bagel or everything bagel not being made correctly. Despite this, Dunkin' has staff who can provide good service and even go above and beyond to help customers, such as providing an extra small coffee to cheer them up. The management at Dunkin' seems to have things together, and the restaurant is rarely out of stock. Overall, Dunkin' is a place where customers can get a variety of food and drinks, including lattes, donuts, and bagels, but the service can be inconsistent.

Customers' Favorites

Dunkin' Donuts Reviews

3.6
65 ratings
Restaurantji Rating
5
55%
4
8%
3
3%
2
12%
1
22%
Food
3.9
Atmosphere
3.6
Service
3.8

Share your opinion about Dunkin'

Restaurantji Rating

While I appreciate our incorrect order being fixed, the rudeness didn’t need to be included when I was still missing 1/2 my order & came back for a second time. Once we did get everything we ordered the food was great, but the customer service portion for some of the staff highly needs to be evaluated.

staff was super friendly! Girl working there, Mariah was so sweet! she gave us our order quickly and everything was perfect!

Super fast service and friendly faces! Glad to be part of the team and we would love to have you stop by and see us!

Read All Reviews(65)

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Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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