Customers` Favorites
“I moved to Kentucky about 2 years ago from a big city in Florida. There were so many places in Florida I had grown to love and miss. MadCity is the first restaurant in Madisonville I can say I “love”! The food was amazing: simple ingredients but definitely made with care and crafted intentionally. The vibe is rustic, clean, and inviting. Try the Chicken Basil Panini!“
Customers` Favorites
“While I appreciate our incorrect order being fixed, the rudeness didn’t need to be included when I was still missing 1/2 my order & came back for a second time. Once we did get everything we ordered the food was great, but the customer service portion for some of the staff highly needs to be evaluated.“
Customers` Favorites
“Reliability fair-to-good-tasting fast food, but prices are still too high for the quality received. Service has improved, and table delivery is fairly standard these days - a plus. They seem to have improved the reliability of their soft-serve Ice cream machines too.“
Customers` Favorites
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“Customer service means a lot!! Well one employee always makes my morning stops better. Maddye is kind, energetic, engaging and just a perfect dose of fun for my morning stop. If I were hiring at our company I would steal her away! Thanks for making customer service top notch Maddye!“