McDonald's
1930 Monmouth St, Newport
(859) 261-2000
Recent Reviews
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Worst McDonald's around!!! Rude staff and how McDonald's could taste like crap even more than it naturally already does blows me away but they managed to make it happen. So if you like HORRIBLE FOOD and bad service this is your spot!!!
Atmosphere: 1
Food: 1
Service: 1
Very rude workers asked a question that I only asked because my sister is autistic and will only eat ranch and he told me the price which is fine I know it’s not their fault I was just shocked then they proceeded to mock me in the back. Then when I bought the ranch because I had no other choice which again I know isn’t their fault they laughed at me.
Atmosphere: 1
Food: 1
Service: 1
Stopped here for lunch today for six-piece McNugget and McCafe mocha latte. First I was told they don't have lattes and when I question that they told me they didn't have hot drinks. So I guess they do longer serve hot drinks at this restaurant. Will not be visiting this location again!
Atmosphere: 2
Food: 2
Service: 1
No matter what time of day it is or what day it is they will always mess your food up. Multiple times they have forgotten parts of my order and/or have made the food incorrectly. they have never answered the phone when calling. Almost every employee there is in an awful mood constantly. Just tonight going at 10:15 pm while it was dead they still managed to forget my chicken nuggets. I’m very disappointed in this Mcdonald’s. they either need to close or get whole new staff.
Atmosphere: 1
Food: 1
Service: 1
Shut it down
Atmosphere: 1
Food: 1
Service: 1
If you're going to this McDonald's for accuracy and hoping to get what you order don't bother, they could be paid $80 an hour and it's still get a simple three ingredient sandwich wrong 😒 haven't had an accurate order in probably for 5 years, something is literally always missing, or just the wrong shit all together 🤗 how fun it is to lose out on hundreds of dollars worth of food, and they DO NOT CARE, these reviews, they dont give a flying one! Don't even answer the phone! Could be waiting 45 minutes at the drive through intercom and when you pull up to the window asking if they're open or if they need first responders because somebody is obviously messed tf up on dope or something 😂 they don't care, they'll tell you you're lying even with the receipt and weong order and missing items, McDonald's all together is a huge SCAM you literally cannot even talk to anyone at the higher up offices, that's a joke and a half 😂 some lady in Mexico answers and tells you you need social security numbers of the damn employees just to get a buck back (you never will get a dime back let alone a damn buck) MCDONALD'S IS GROSS MORALLY AND INDIVIDUALLY 👏
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
The service is terrible it takes 20 minutes to get an employee to speak with you at the front counter.
Couldn’t get my coffee cause two employees were throwing hands in the back lol
Atmosphere: 1
Food: 3
Service: 3
Went here to grab lunch with my wife. Waited at the counter and after 5 minutes (we're the ONLY ones in there) a lady comes up and says she has to use the other register cuz that one was down and walked off. She didn't return and we kept waiting. Staff was mopping and standing around. The manager was up front and wouldn't come to the register. Then an employee yelled from the back that we had to use the kiosk because they didn't have enough employees. I counted about 6-8 employees in there. And the manager was just standing there watching someone mop, not doing anything. We were frustrated and left. We were the only ones in the restaurant and there was one car in the drive thru. Don't go to this McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Really friendly employees service fast
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
Restaurantji Recommends
The second my order was taken from an employee named Gary it simply became the best experience I’ve ever had at a fast food establishment
This man was the perfect embodiment of skill and hardwork and should be celebrated for everything he brings to this work environment
Years down the line I hope Gary is remembered for his talent and confidence he was friendly and respectful, honest and humble, I will tell my children years down the line the day Gary blessed my life with his expertise and assistance
“Hi my name is Gary…” may those words forever live in the hearts and minds of generations.
Atmosphere: 5
Food: 5
Service: 5
Really slow for a fast food place
Atmosphere: 1
Food: 2
Service: 3
It's McDonald's
Atmosphere: 3
Food: 3
Service: 3
Gary on drive thru is cool as shit. Polite and quick service even when the drive thru was busy and people were ordering to the automatic machine ?
Service: 5
Food was good, and service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Mcnuggets, Sausage Mcgriddles, Bacon Mcdouble
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