McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
487 Pendleton Rd, Pendleton
(502) 743-9911
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Customers' Favorites
McDonald's Reviews
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It’s not so much the food the restaurant supplies. It’s the terrible service the employees give. Especially this one! Rude employees and when we ask for Mayo- & ketchup they put 5- TABLESPOONS ON IT!!! Always cold fries, greasy! Never get the order correct. If we order doubles we get single cheese burgers ,etc. nothing is ever 100% correct. I’ll leave to bad management
HORRIBLE. Management is extremely rude. W they messed up our order and left out food (not surprised). We called and spoke with Hope. She let us know to come back when we were in the area and they’d give us the missing items. Instead of giving us the items they gave us the runaround and said that we had never been. They then said if we had the receipt they’d give us the items. Once we let them know we did have the receipt the story changed and they said Hope didn’t remember...read full review
Riddle me this McDonald's, why do you advertise this picture as a large fry when what you actually mean is this? This is straight out of the bag and it happens almost every time! Charging large prices to give a medium or less amount. Shame shame.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's, a well-known fast-food restaurant, continues to receive mixed reviews. While the food is often hot and fresh, the overall quality has declined over the years. Customers have experienced messy orders, with a Big Mac sometimes including a side salad. The drive-through service and staff attitude have also been reported as unsatisfactory.
One customer had a pleasant experience, praising the freshness of the McChicken and fries, despite a slight excess of lettuce. Another customer was disappointed with the lukewarm fries, old and soggy nuggets, though the chicken sandwich was good. The drive-thru is praised for being quick and accurate, even during busy times, with friendly and upbeat staff making the visit easy. However, some customers have noticed teenage workers hanging around and chatting in front of the food pick-up area, which can cause delays if customers need to get through.
Some customers have also expressed frustration with the restaurant's waste management practices, such as refusing to use reusable cups or substituting coffee for soft drinks. The staff's attitude towards these requests has been described as uncooperative and dismissive. In one positive note, an employee named Patrick was praised for his kindness and willingness to help, with a customer mentioning that he deserved a raise and that having him on staff is a lucky thing for the restaurant.
Despite these issues, the restaurant remains a popular choice, especially for those seeking fast and reliable food on the go. The overall experience can vary, but many customers appreciate the convenience and the occasional friendly service.