Arby's
430 Eastern Bypass, Richmond
(859) 623-5060
Recent Reviews
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The food was alright.the service was not all that good had to wait. For some one to come and take my order
Atmosphere: 1
Food: 2
Service: 1
Ordered two of the Mac & Cheese and ended up getting Mac and Cheese soup… barely had any noodles in it. Very disappointed.
Atmosphere: 5
Food: 1
Service: 5
I went in last week and I was told they were out of roast beef and walked out. Went in today and ordered chicken tenders, pulled pork, and a roast beef sandwich. We had to stand there waiting to give our order, even though no one was there. The chicken was almost burnt and crunchy, and the meal was missing the dipping sauce. The fries were almost burnt. The pulled pork was missing the BBQ sauce. We were told to wait, and then waited twice as long as we were told for the food with no one in the restaurant or drive through.
Atmosphere: 3
Food: 2
Service: 2
Did not get order correct.
Atmosphere: 4
Food: 5
Service: 2
Wasn't even able to order. We went inside and kept being told someone would be right with us. There were no customers. So we decided to go through the drive thru and waited 10mins no service still and we left for sonic instead
Atmosphere: 1
Food: 1
Service: 1
I’m ordering my food in the drive thru speaking to one person and then the manager gets on the headset very rude with taking my order. Had a nasty attitude for no reason at all. I’m not even sure why the manager got on the headset but after rudely taking my order I asked “what is the attitude about” when I got to the window, I was denied service. What is wrong with people?! I see why this place barely has customers as is.
Atmosphere: 1
Service: 1
Got a beef n cheddar sandwich it was good..
Atmosphere: 5
Food: 5
Service: 5
Hands down the best restaurant on the face of the planet.
Atmosphere: 5
Food: 5
Service: 5
never had a bad experience until i got a pink burger when i rlly wanted a burger 🥲 ik it’s not the worse & is still edible but NASTY if it’s not done by ones hand 😐 call me dramatic idc
Literally waited 40 mins for a slider and cheese stick ridiculous
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
**EDIT 4/8/25**
I was just told they no longer carry the 3 pepper sauce and that was literally the only reason I got Arby's instead of just making RB sandwiches at home. Guess today was my last Arby's trip for the foreseeable future. The service was great, but the food is meh without the 3 pepper sauce. Sad days.
I'm a big fan or roast beef and especially of the 3 pepper sauce! I'd give anything to be able to buy that sauce by the bottle! I stop here fairly frequently and they havnt messed up my order at all, yet anyways haha.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, French Dip, Beef N Cheddar Sandwich, Regular Roast Beef Sandwich, Roast Beef Gyro
They are remodeling inside,can't go in but. Drive-thru was open and great service.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Smokehouse Brisket
The blonde manager is the sweetest lady ever. I actually went today and she was working. (:
Atmosphere: 5
Food: 5
Service: 5
Awesome food and very friendly employees.
Atmosphere: 5
Food: 5
Service: 5
Waited a half hour in the drive thru for cold fries but the workers were absolutely nice as could be and very apologetic about it all.
Food: 3
Service: 2
Recommended dishes: Roast Beef
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