Bar & Grill near Richmond

“I want to preface this with, we will be back. I think it was just an off night but it needs to be brought to someone’s attention, and i didn’t want to call a manager over, because that makes it weird for everybody. we were sat at a table with dirty napkins in the chairs and an AC dripping on the table. no big deal, i don’t come here for fine dining. i wanted a stiff drink and good food. we ordered. one order was a five and fries with medium seasoning. the food comes out and everything was great at first. we shortly realized the wings had no seasoning. like naked. we sat for a bit and waited. after about 10 mins of not seeing our waitress, we decided we were too hungry to wait. the naked wings were crispy, fresh, fine, just not what was expected. she came to check on us after a while of us picking at our apps and eating one wing. we asked for a side of seasoning. didn’t tell them it was messed up just hoping it could be an easy fix. no need to send it back, we’d hate to bother, it happens. we were told we couldn’t have just a cup of seasoning. okay, secret recipe, i think it’s a bit much but again, we’re trying to understand. i think the biggest problem was that after all of the combination of things, nothing effort was made to resolve anything. no offer to remake, no offer to move seats after the AC dripping, no comp (again not expecting because we did eat the wings, but we weren’t left with much of an option, and it would have been nice). i know this review may be pointless, because i still 100% recommend this place. cheap tabs for good food and great drinks. but the ball was dropped on this one and i just wanted to let someone know. (our waitress was great in every other aspect, just wish maybe more of an effort was made)“

“Great atmosphere, the staff is spot on. Mother fries are the bomb! Oysters and shrimp cocktail was very good! My wife and I both had the “ prime rib” recently. I’m not a butcher but what we had was not “prime rib”. It was I believe a $28 “chuck roast”.“