Chick-fil-A

2072 Lantern Ridge Dr, Richmond
(859) 625-0388

Recent Reviews

Sort by
Krystal Floyd

Always awesome!!

Atmosphere: 5

Food: 5

Service: 5

Sidney Dixon

Excellent food and service! We eat here at least a couple times a month and it is always consistently great!

Atmosphere: 5

Food: 5

Service: 5

Kathy Combs

3 CHICKEN STRIPS THAT WERE AS SMALL AS CHICKEN NUGGETS AND ABOUT 8 WAFFLE FRIES AND A SMALL SHAKE $12 AND WAITED FOREVER ON THE SHAKE

Food: 1

Service: 1

Sally Spencer

Excellent spicy chicken sandwich!

Isabella .Cherolis

Madeline “Maddy” Isabella was SO kind. She was full of the holiday spirit standing outside in the drive thru line taking orders. I always love coming to this Chick-Fil_A. They always get my order right!

Atmosphere: 5

Food: 5

Service: 5

Gene Brock

Super fast and friendly service. Great food

Atmosphere: 5

Food: 5

Service: 5

Michael Gregory

Excellent

Atmosphere: 5

Food: 5

Service: 5

kqeariston caples

Manager by the name of Remingtom was working tonight and was very unprofessionall! I paid for extra cheese 3 times and still barely had cheese on my salad ! At that point any normal manager would have made sure the customer was satisfied without having to go through the speech of its portioned and so on when clearly I dont mind paying when I can atleast get or see what I paid for. I drive trucks all over so I go to many chickfala's almost daily and have for many years, just was at one last night in another state and have never had to go through so much to still leave dissatisfied. Will never stop here again and voiced that to her as a manager and she didnt care one bit and thats not usually how chickfala customer service is so I sum it up to prejudice and called back to get her name and had to go through so much to get that from an employee when I only asked who was the manager on duty for complaint purposes and it took 5 mins after being put on hold for her to get on phone to give that information. Be aware of this behavior and dont spend your money where you're not treated accordingly

darren scott

Food is nasty. The help is rude and undertrained. Won't eat here again ever.

Atmosphere: 1

Food: 1

Service: 1

Savannah Swaney

Came through the drive thru today and asked for my nuggets well done - they simply said no. Maybe if I haven’t received pink nuggets from here before I wouldn’t have to ask that. Manager said no in the rudest way possible. No need for any of that. Left a worse taste in my mouth than the undercooked chicken…

Atmosphere: 1

Food: 1

Service: 1

krista wallace

First time going to this restaurant. I went for breakfast and my order was wrong, which i understand, super busy place! I asked for a #6 but was given a bacon biscuit and almost no hash browns. I left the restaurant after getting my order and was already driving down the road when i checked it so my partner had to turn around which was a slight inconvenience. staff was amazing and made it right. She was super friendly. Breakfast food wasn't the best in my opinion, Hash browns was great and crispy but the biscuit was kinda dry and not much flavor in the eggs, bacon was good. Probably would return just to tey the fries. Giving it a 3 star only because the first experience wasn't the best but service was great. It was both mine and my partners first time at chick fil a.

Elizabeth Stryker

Good food, friendly service, clean restrooms and dining area

Atmosphere: 5

Food: 5

Service: 5

Jenn Prater

Didnt catch her name but team manager took our order & was a sweetheart! Food was delicious as usual!

Andrew Storms

Never been to a Chick-fil-A that wasn't good this one is no exception always great always good always fast.

Atmosphere: 5

Food: 5

Service: 5

Jay See

Very disappointed in this location. Showed up just a few minutes after breakfast hours with my order already paid for and they refused to make my order which was literally only “fillets” the manager wanted to still make them but charge me double for them. I’m a regular customer here and this is really a huge spit in the face to me honestly. I think I’ll take my business somewhere else from now on. I really expected more from them with it being a location like chick fil a.

Loading...