Steak 'n Shake
$ • Burgers, Fast Food
Hours:
2001 Colby Taylor Dr, Richmond
(859) 626-9300
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
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I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
This place peaked decades ago and has now settled for being a meme that serves trash. Courting MAGA means they know they’ll be out of business in 2-3 years and are milking it until then. Eat at your own risk.
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Steak 'n Shake is a welcoming restaurant that serves delicious meals, even on a cold day. The butter burger and chili cheese fries are highly recommended, with a great cheese-to-chili ratio. The service is usually top notch, with staff members who are quick, friendly, and go above and beyond to ensure orders are correct. Many young adults work here, showing promising customer service skills and professionalism. Management takes the time to interact with guests, making for a pleasant dining experience. The shoestring French fries are always top tier, especially since they are fried in beef tallow. Overall, Steak 'n Shake is a great choice, with food that is always fresh and consistently good, earning a 10 out of 10 recommendation.