Steak 'n Shake

2001 Colby Taylor Dr, Richmond
(859) 626-9300

Recent Reviews

Wanda Wagner

Was the best I've had in a while

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steakburger and Fries, French Fries, Steak Burger, Jalapeno Crunch Burger with Fries

Linda Strzelczyk

Good place for a casual burger, fries and shake.

Atmosphere: 5

Food: 5

Service: 5

Shelby Hurst

first off, I would like to start by saying that I absolutely love Steak ‘n Shake. But this experience that I had at this Steak ‘n Shake is unbelievably great that I had to leave a review. James at the window was so incredibly enthusiastic and absolutely awesome. Whatever they are paying him, it is not enough.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger, Fries

Blanca Hernandez

Even though we have to take our banana peppers, everything was perfect. The associates were very friendly and helpful ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries, Steak Burger

Boostedbeard

Food quality is hot n miss but there's always beautiful smiles in the drive thru.

Atmosphere: 5

Food: 3

Service: 5

heather Williams

First time coming to this location as we were visiting for my birthday. The customer service was great, and the burgers and fries were great. That my husband and I ordered when we came into the store. Even won a stuffed animal from the crane machine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger, Cheese Fries, Onion Rings, Strawberry

Verne Hughart

Started in my Hometown area so partial to them. Always had a great steak burger and the shakes are perfect!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kids' Steakburger Plate, Steakburger and Fries, S'Mores Milkshake, Hamburger, French Fries, Steak Burger, Chili, Onion Rings, Single 'N Cheese Steakburger Combo, Frisco Melt, Fries

Kevin Robson

Quick, clean, traditionally delicious burgers and shakes!

Mike Butcher

This place was very kind and fast. Food was very good and as requested. Shake was a little on the skimpy side, but overall great staff and correct order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger, Fries

Kandi Jo Johnson

Not good at all. Bread was crusty and hard. Burger was cold. No cheese. Fries were hardandcold

G P

Ordered via the app and ate in. Apparently you can't get a refill if you do. I asked a shift lead and she said if you ordered through the app you can't get a refill since the machine needs to scan your receipt. Didn't even offer to fill it. Great food bad shift leads.Parking: Parking for daysKid-friendliness: Kids love this placeWheelchair accessibility: No steps

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Steak Burger, Fries

Lee Matthews

Food was good, definitely one of our go-to'

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak Burger, Fries

Big Tdawg

A great crew working today. The mobile ordering makes it easy plus regular good deals. I love the burgers.

Atmosphere: 5

Food: 5

Service: 5

Jared Peace

Fantastic food and excellent prices.

Atmosphere: 5

Food: 5

Service: 5

Stephen white

Always have the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger, Onion Rings

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