McDonald's
485 Eastern Bypass, Richmond
(859) 623-1428
Recent Reviews
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I ordered extra pickles and got no picklesđȘ
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sandwich
Unprofessional staff at 3am 27/03/2025
He was sleepy and unhygienic looks like he didn't took shower from week so I changed my mind to order I won't suggest this location to anyone
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong and I was out of town and it made it difficult to have to go back for my food
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Mac, Mcdouble
the customer service is bad ! I do not recommend coming here at all . Came late at night , poor customer service, the food I ordered were cold and the milkshake was bad .
Atmosphere: 1
Food: 2
Service: 1
Cold fries ,dried out buns
McDonalds is usually a great experience, but this location can try your patience.
Ordered on the app for carry to car, and parked in designated spot. Waited 20 minutes, then had to go inside and wait 10 more for them to hand the order already bagged across the counter. Was ignored several times. Also, every time I order here I never get any napkins at all in the bag. Ice cream machine has been out of order 70 percent of my trips here, which is an usually large amount compared to other locations.
Atmosphere: 5
Food: 4
Service: 4
Served me a raw burger. Came back to get it remade, asked if they could remake my fries and nuggets too because they would be cold by the time I went home a second time. Refused despite showing cashier my receipt. Went back home for the second time to get the rest of the food in which they finally remade my entire order. Took me an hour and three trips total to finally get the food I paid for cooked properly. Hopefully I donât get sick, finished my first bite before I realized.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience! The cashier was rude I went to drive and place mobile order they wouldnât let me add chicken nuggets on my mobile told me had to drive around even through they wasnât busy busy.
Cold inside
Atmosphere: 3
Food: 5
Service: 4
Ordered late night through the app. I ordered Large French Fries and a Mcrib. The fries were cold and tasted of old grease. I went back and ordered fresh fries and was met by snarles and looks. When I got home what to my surprise, the messiest Mcrib I have ever seen. Who wants to eat something like that and wear most of it.
Food: 1
Service: 2
Restaurantji Recommends
It's McDonald's
Atmosphere: 1
Food: 2
Service: 3
3 stars, night shift seems to have their ducks in a row and are fantastic but day shift is an absolute nightmare.
You're not american if you don't like some McDonald's
Atmosphere: 4
Food: 4
Service: 4
Nothing special
Atmosphere: 3
Food: 3
Service: 3
Thereâs some bad vibes going on here when I tried applying here before. It seems like I was told on the fact making it seem like I was going to get hired on, but then the atmosphere completely changed later to a shady atmosphere on even after I showed valid interest in the company then later on turning around basically saying âwe donât want you. Get outâ it basically felt like, for a job I definitely could do đ€·ââïž
Food: 1
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