McDonald's
485 Eastern Bypass, Richmond
(859) 623-1428
Recent Reviews
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I swear every time I get food from here it’s either cold or made completely wrong. So sick of it. Will never go back to this location again. Absolute trash.
Food: 2
Specifically asked if they had Grinch meals in stock. Was told “Yes.” So we ordered two Grinch meals. No Grinch Salt in them. Asked why. “We’re out.” Tell me that when I order them, especially if I ask if you have the meals in stock. A meal missing a component, particularly the component that makes it unique, is not in stock.
Atmosphere: 1
Food: 3
Service: 1
Don't stop here unless you have at least an hour of free time to burn.
Let several cars go through in other lane never took my order. I ordered online so I eventually went through without them asking to take my order. The cashier was eyerolls. Coffee order didn't have cream or sugar.
Food: 3
Service: 1
This has to be the worst McDonald's. I only go here because it is so close to my home.The food is always cold, especially the fries. When you ask for hot fries, they hand you another container of cold fries and tell you it will be at lest three minutes on hot ones. They give you half filled drinks, sometimes without any ice. It's safe to say the owners don't care because of all the negative reviews. They should seriously visit this store as a customer and see what kind of food they serve customers and how long it takes to get the wrong food that is consistently cold.
Atmosphere: 1
Food: 1
Service: 1
Tonite we ordered dinner from this McDonalds. 50.00 worth of food. My husband got 3 McRibs which are his favorite and he always looks forward to . Well, these McRibs weren’t made right even! There weren’t any onions on them!!! Barely any bbq sauce on them and in one of them, he pulled out a really long hair from it!!!! So disgusted , he threw the others away and even his fries!!! The nuggets were hard and old tasting. Fries were soggy!!! Was just terrible but my husband will probably never eat another McRib after that hair and how it was made! Terrible service, unfriendly and terrible food!!! I took pictures of the hair and McRibs like they were
Atmosphere: 3
Food: 1
Service: 1
Not my best place to go.
Atmosphere: 3
Food: 3
Service: 4
The ladies that work at this McDonald's in the morning are always friendly courteous and quick with service
Atmosphere: 4
Food: 5
Service: 5
We went through the drive thru and waited forever. i got a big mac and found a hair in it, No one in the back had a hat on. Our fries tasted like they were a day old.
Atmosphere: 1
Food: 1
Service: 1
I sent 6000 points for a rewards Quarter Pounder it was so nasty I couldn't even eat it one side of the bone was soaked with something and it was pink inside I gave it to my pitbull and she spit it out you know how much money I had to spend to get 6000 points you can't get a milkshake at McDonald's anymore
Restaurantji Recommends
DO NOT GO TO THIS MCDONALDS IF YOU CAN HELP IT
Insane interactions at this McDonalds. Very unprofessional staff. The kids who work there cursing about customers right in front of them. Had to come back 3 separate times to try to get the right order, after messing it up twice they refused to make it a third time and gave no legitimate reason why.
Atmosphere: 1
Food: 1
Service: 1
order is always wrong, takes forever, and missing items!
couldnt even get a simple drink correct. shows the carelessness that goes on
Atmosphere: 1
Food: 1
Service: 1
This is the Slowest Drive Thru Service I've ever seen in a 'fast food' restaurant. It isn't any faster to go inside either..not sure what is wrong with that place.
Atmosphere: 3
Food: 3
Service: 2
Employee Eating my combo meal bruh stop this non sense!😢😭
Atmosphere: 3
Food: 4
Service: 1
Went there at 12am went to the drive thru. The guy was rude and then told me that they are not taking orders cause they only had 2 workers. If that's the case then close the doors or get management in there and work it.
Service: 1
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