Loved it! First time eating at Panda Express actually. The orange chicken is excellent! It's nothing like what you buy in the store in a frozen dinner or what I've had from other restaurants. Totally different flavor but it is great! Try it! I also loved the chow mein. They use a lot of vegetables in with it, big pieces, which I love. I also absolutely love the strawberry Fanta offered at the drink counter! Parking was easy. The workers were very mature and polite compared to what you typically see in fast food. It seemed like they enjoyed working there and working together as well. The restaurant was spotless as far as I could see. The plastic forks they give you for takeout are quite strong, another important thing that is often overlooked. My only thing - don't assume you'll like the Kung pow chicken just because you like spicy food. It's not hot sauce hot, it's something else, and there's a bunch of peanuts in it lol. But otherwise, five stars!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Orange Chicken, Chow Mein Noodles
Shane Murphy
Food was great!
Atmosphere: 5
Food: 5
Service: 5
Afrin shaik.afrin
Visited this place after a four-hour drive and was surprised to find the kitchen already being cleaned with only an hour to closing. I expected the kitchen to serve until 15–30 minutes before close, but many items were unavailable and we were told to wait 20 minutes for what we wanted. To avoid waiting we had to compromise on our order, not a great experience after a long trip. If you want the full menu, arrive at least an hour before closing.
Austin Clemons
I had an amazing experience at Panda Express! The food was fresh, flavorful, and exactly what I was craving. Deon was absolutely phenomenal — warm, welcoming, and genuinely kind. Her energy and customer service made my visit stand out, and she’s a big reason I look forward to coming back. She truly makes the whole place feel inviting!
Atmosphere: 5
Food: 5
Service: 5
Tim Johnson
Great service. Folks are very friendly and make sure you get what you need.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Mushroom Chicken, Veggie Spring Roll
Laurie (Bigdreamer355)
I live in Somerset and just go to Richmond because of Panda Express. Love the freshness and taste. They are quick and always have fresh food in the serving bowls. Will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Larry Durbin
Do not order on the app and pick up at the drive thru. Slowest drive thru in Richmond. Food was cold when I got it home😔
Saw the low stars (3.7) and had to leave a good one as I have never had bad service when eating here.
Atmosphere: 5
Food: 5
Service: 5
Christanie Gillespie
Always good food, decent servings.
Atmosphere: 5
Food: 5
Service: 5
Big Tdawg
Always fresh hot food options and the service is top notch
Atmosphere: 4
Food: 5
Service: 5
Gerald Irvin
Always have a wonderful experience with Panda 🐼..... very efficient and friendly service and staff at all I've visited..... keep up the great work, highly recommend restaurant 🌟🌟🌟🌟🌟💯💯💯💯💯
The drive thru cashier was so nice and patient we had plenty of sauces and napkins in the bag and the food was fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Took forever to get food...long slow moving line...
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: The Original Orange Chicken
The tables were dirty but the staff were nice and helped when asked.
The food is not to my taste. I'd wager all other Chinese restaurants in Richmond are better.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Mushroom Chicken \u0026 Honey Walnut Shrimp
Loved it! First time eating at Panda Express actually. The orange chicken is excellent! It's nothing like what you buy in the store in a frozen dinner or what I've had from other restaurants. Totally different flavor but it is great! Try it! I also loved the chow mein. They use a lot of vegetables in with it, big pieces, which I love. I also absolutely love the strawberry Fanta offered at the drink counter! Parking was easy.
The workers were very mature and polite compared to what you typically see in fast food. It seemed like they enjoyed working there and working together as well. The restaurant was spotless as far as I could see. The plastic forks they give you for takeout are quite strong, another important thing that is often overlooked.
My only thing - don't assume you'll like the Kung pow chicken just because you like spicy food. It's not hot sauce hot, it's something else, and there's a bunch of peanuts in it lol. But otherwise, five stars!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Orange Chicken, Chow Mein Noodles
Food was great!
Atmosphere: 5
Food: 5
Service: 5
Visited this place after a four-hour drive and was surprised to find the kitchen already being cleaned with only an hour to closing. I expected the kitchen to serve until 15–30 minutes before close, but many items were unavailable and we were told to wait 20 minutes for what we wanted. To avoid waiting we had to compromise on our order, not a great experience after a long trip. If you want the full menu, arrive at least an hour before closing.
I had an amazing experience at Panda Express! The food was fresh, flavorful, and exactly what I was craving. Deon was absolutely phenomenal — warm, welcoming, and genuinely kind. Her energy and customer service made my visit stand out, and she’s a big reason I look forward to coming back. She truly makes the whole place feel inviting!
Atmosphere: 5
Food: 5
Service: 5
Great service. Folks are very friendly and make sure you get what you need.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Mushroom Chicken, Veggie Spring Roll
I live in Somerset and just go to Richmond because of Panda Express. Love the freshness and taste. They are quick and always have fresh food in the serving bowls. Will definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Do not order on the app and pick up at the drive thru.
Slowest drive thru in Richmond.
Food was cold when I got it home😔
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Saw the low stars (3.7) and had to leave a good one as I have never had bad service when eating here.
Atmosphere: 5
Food: 5
Service: 5
Always good food, decent servings.
Atmosphere: 5
Food: 5
Service: 5
Always fresh hot food options and the service is top notch
Atmosphere: 4
Food: 5
Service: 5
Always have a wonderful experience with Panda 🐼..... very efficient and friendly service and staff at all I've visited..... keep up the great work, highly recommend restaurant 🌟🌟🌟🌟🌟💯💯💯💯💯
Atmosphere: 5
Food: 5
Service: 5
If you have all day to wait, this is the spot.
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