Disappointed this morning. The matcha latte was very chalky tasting first drink had to dump it out. Went through the drive thru and was crunched for time or I would have taken it back in. Wasted $6
Service: 3
Alex Mas
Stopped on the way out of town…staff is young and rude - coffee was awful and had to have them remake it 3 times. The quality of Starbucks gone down - might as well serve me Dunkin….
Food: 2
Reese Stull
In berea i got the same thing i got here with a venti and it was less expensive then what i got here in this location in a grande i’m beyond furious and will not be coming back and letting everyone i know, know about this ridiculousness
Atmosphere: 2
Food: 1
Service: 1
Leah Guffey
Great service, they do make mistakes but make it right when they do. When possible this location tries to be fast and efficient which is saying something because they are right beside the interstate and that makes them very busy. Most of their staff tries very hard to do a great job every day and are fun con people to talk too. I only gave the food three stars because it could use some work but I'm an it's all prefab and not the staffs fault but rather reflects on a corporate level of business. Parking sucks so park at panda express and walk over and save yourself stress. I like how they draw holiday specific drawings on the counter if a new picture each week. I find cute and visually appealing. For the next week they will be closing an hour early at the hour of 9:00 p.m. I was told by the barista that after the next week is over they should go back to their regular hours as long as they can find enough staff to staff the store.
Vegetarian options: I really like the breakfast egg white wrap and the lunch mozzarella basil sandwich personally. They're not very big though but I don't eat a lot for breakfast and I eat these both for breakfast. They are both good in my opinion and are not a ton of calories.
Parking: The parking lot sucks and can be dangerous. First it's small and hard to turn around in and always busy. If you enter the drive thru you are stuck there is no way to exit it.
The service wasn't the best but the drink was amazing
Food: 5
Service: 4
Heather C (Honest2afault)
I always enjoy grabbing a quick coffee from this location on my way through town. Located right off the interstate, this is definitely a high profile store.
Dietary restrictions: They have sugar substitutes
Atmosphere: 5
Food: 4
Service: 5
Joseph Tobias
Used to be good. We went by on Saturday and got a caramel frappe that with no caramel and tasted like pure coffee. My wife also had pumpkin spice with no pumpkin spice. Horrible job at flavoring.
Atmosphere: 4
Food: 2
Service: 4
David “Dude” Baker
I can't share my experience with you because it was so sad
Atmosphere: 2
Food: 2
Service: 2
Morgan Olsen
Traveling home and stopped in, LOVE the vibes. Person at the window was very nice and so funny AND my drink is amazing. THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
Tony Haworth
Good service, but definitely not with a smile. But the drinks and food items were right on par. Didn't seem too busy, but the staff did not seem to be in a good mood.
Quick service and got exactly what ordered , Bathrooms were a bit on the dirty side.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mint Majesty
sergey Gerasimchuk
I don't frequent Starbucks where I live in a very rural part of kentucky. I have to say with no exaggeration, that this was the best experience I've EVER had at ANY coffee shop! I'm pretty indecisive and Kat and Arlie (sorry if I spelled it wrong) created a coffee for me that is absolutely delicious ? their kind and charismatic energy brightened up my day to where i look forward to seeing them again! Thank you both, for being absolute dolls ?♥️
Atmosphere: 5
Food: 5
Service: 5
Donald Masters
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Brian Kerr
Seems to be understaffed frequently and causes delays compared to the app.
Atmosphere: 5
Food: 5
Service: 3
Janelle Vervoort
Love this Starbucks. The staff is so polite and professional. They are super fast and drinks are amazing.
Kid-friendliness: My kids ordered their own drinks which makes them feel more grown up.....they are 9 and 6. The staff was amazing with them.
Disappointed this morning. The matcha latte was very chalky tasting first drink had to dump it out. Went through the drive thru and was crunched for time or I would have taken it back in. Wasted $6
Service: 3
Stopped on the way out of town…staff is young and rude - coffee was awful and had to have them remake it 3 times. The quality of Starbucks gone down - might as well serve me Dunkin….
Food: 2
In berea i got the same thing i got here with a venti and it was less expensive then what i got here in this location in a grande i’m beyond furious and will not be coming back and letting everyone i know, know about this ridiculousness
Atmosphere: 2
Food: 1
Service: 1
Great service, they do make mistakes but make it right when they do. When possible this location tries to be fast and efficient which is saying something because they are right beside the interstate and that makes them very busy. Most of their staff tries very hard to do a great job every day and are fun con people to talk too. I only gave the food three stars because it could use some work but I'm an it's all prefab and not the staffs fault but rather reflects on a corporate level of business. Parking sucks so park at panda express and walk over and save yourself stress. I like how they draw holiday specific drawings on the counter if a new picture each week. I find cute and visually appealing. For the next week they will be closing an hour early at the hour of 9:00 p.m. I was told by the barista that after the next week is over they should go back to their regular hours as long as they can find enough staff to staff the store.
Vegetarian options: I really like the breakfast egg white wrap and the lunch mozzarella basil sandwich personally. They're not very big though but I don't eat a lot for breakfast and I eat these both for breakfast. They are both good in my opinion and are not a ton of calories.
Parking: The parking lot sucks and can be dangerous. First it's small and hard to turn around in and always busy. If you enter the drive thru you are stuck there is no way to exit it.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich, Double Chocolate Brownie, Pumpkin Loaf, Bacon & Gruyère Egg Bites
The service wasn't the best but the drink was amazing
Food: 5
Service: 4
I always enjoy grabbing a quick coffee from this location on my way through town. Located right off the interstate, this is definitely a high profile store.
Dietary restrictions: They have sugar substitutes
Atmosphere: 5
Food: 4
Service: 5
Used to be good. We went by on Saturday and got a caramel frappe that with no caramel and tasted like pure coffee. My wife also had pumpkin spice with no pumpkin spice. Horrible job at flavoring.
Atmosphere: 4
Food: 2
Service: 4
I can't share my experience with you because it was so sad
Atmosphere: 2
Food: 2
Service: 2
Traveling home and stopped in, LOVE the vibes. Person at the window was very nice and so funny AND my drink is amazing. THANK YOU!!
Atmosphere: 5
Food: 5
Service: 5
Good service, but definitely not with a smile. But the drinks and food items were right on par. Didn't seem too busy, but the staff did not seem to be in a good mood.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Quick service and got exactly what ordered , Bathrooms were a bit on the dirty side.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mint Majesty
I don't frequent Starbucks where I live in a very rural part of kentucky. I have to say with no exaggeration, that this was the best experience I've EVER had at ANY coffee shop! I'm pretty indecisive and Kat and Arlie (sorry if I spelled it wrong) created a coffee for me that is absolutely delicious ? their kind and charismatic energy brightened up my day to where i look forward to seeing them again! Thank you both, for being absolute dolls ?♥️
Atmosphere: 5
Food: 5
Service: 5
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Seems to be understaffed frequently and causes delays compared to the app.
Atmosphere: 5
Food: 5
Service: 3
Love this Starbucks. The staff is so polite and professional. They are super fast and drinks are amazing.
Kid-friendliness: My kids ordered their own drinks which makes them feel more grown up.....they are 9 and 6. The staff was amazing with them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Iced Coffee Blend
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