Burger King
$ • Burgers, Fast Food
Hours:
311 Brenton Way, Shepherdsville
(502) 955-6653
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Rude staff member! I ordered a 8 piece cheese stick and they didn’t give me marinara sauce. when I asked for some the older lady rolled her eyes and told me I should’ve told her while she was taking my order. I apologize and said I assume it came with them. THEN she took 4 minutes to give it to me and she tried to charge me for it!
Not this location. Horrible customer service. Gives 1 ranch and 1 zesty sauce with 2 8 pc order jalapeno bites, then when requested some ranch, wanted to charge me. Literally needing to debate the amount I was given. Then I get home, my double whopper with no lettuce extra onion extra pickel is not in my bag, rather a single whopper with lettuce and seems like extra mayo is there. Ok, I tried to call and let them know so I can come through at another time with the receipt...read full review
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 12AM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 7AM - 12AM |
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Burger King in Brooks, Kentucky receives high praise for their efficient and friendly service. The location is exceptionally clean, including the bathrooms, making it a great spot for families with young children. Recently, Matthew, a young employee, has been recognized for being very helpful and respectful, showcasing excellent customer service. Guests often enjoy the Whopper sandwich, and there have been positive experiences with friendly staff members taking orders promptly, delivering hot and fresh food shortly after customers sit down. While some shifts may have minor hiccups with orders and the fries may sit under the warmer for a while, the overall experience at this Burger King is positive, especially during the first shift with quick drive-thru service. However, one drawback noted is that the bathroom is single-use, which can be inconvenient.