I waked in a few minutes after 11am. There was no one else in line. The girl working made a face that let me know she was mad I had walked in. Then she turned her back on me. I won’t be back!
Atmosphere: 1
Service: 1
frank caldwell
Don't like the new subway
Atmosphere: 1
Food: 1
Service: 1
Tye Miller
Great sandwich, just a Lil bit congested due to it being in the back corner of a truck stop
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Rotisserie-Style Chicken
Dalton Shackelford (pupmorningstar)
Used DoorDash - great delivery service and good food.
Food: 5
Recommended dishes: Doritos Cool Ranch
jamie dykes
I’m assuming the manager on duty today doesn’t like her job. Very rude! No customer service skills.
Chris Meece
I wanted to go all Denzel last night due to aggressively poor service and I am going all Karen this morning.I have frequented the Subway at East Way Market for years. I love the people there. I still talk to some that had worked there years before. Google shows the restaurant closing at 10:00 PM but sometimes it doesn't get updated. I went in at 8:40 PM and they had chairs blocking the restaurant entrance. I stuck my head in to ask what time they normally closed.Me: "What time do you normally ....."Employee: "We're closed!"Me: "Oh, I see that; I was wondering what time you normally close."Employee: "Why?"Employee: More aggressive this time. "WHY?"Me: "So I know what time to come in tomorrow night."Employee: Sighs "We close at 9:00."Me: I looked at my watch.Employee: "Our AC is out; It's hot!"Me: Took a breath "I understand."I waved and left.This morning I spoke with a manager and she couldn't tell me who the owner was. I explained what happened and she tried to excuse it by telling me I needed to understand that people get cranky when they are hot. Then she told me that the chairs I saw should have been my first clue.Needless to say, we won't be frequenting their establishment ever again.
Atmosphere: 3
Food: 4
Service: 1
Kristi Mayville
The new owners are great!
Atmosphere: 5
Food: 5
Service: 5
Jackie Mcgowan
One of the best subway subs I have had, the only minor thing I would say is I ordered from the app and I live 15 mins away, it took around 40 mins to be delivered, but other than that would definitely recommend there subs ?
Atmosphere: 3
Food: 4
Service: 3
Dan
I was the only customer and I spoke to the deli server and she said nothing,I spoke again asking how her day was going and again no response and I ask her if she wasn't talking and still no response,this was not a young server she was at least mid fourties,I turned around and was leaving and finally she said are you ordering? I told her omg,you do talk,needless to say I won't go back even though the food is good I cannot tolerate the rudeness and the bad example she sets for her younger coworkers.
Atmosphere: 1
Food: 5
Service: 1
Jim Chaney
I went in to Subway and ordered 2 foot long subs and started to scan a coupon. They told me that management would no longer take coupons.I guess they are trying to go out of business. I was going to buy gas there tonight to but i decided to get it somewhere else.
I went to this subway for supper for my family and wanted to use a buy one get on free coupon. I was informed that they no longer honored them. Needless to say I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Regina Fultz
Horrible manager. Has a BAD Attitude.
Atmosphere: 1
Food: 3
Service: 1
Rcmedia Services
We have been using the subway at the Eastway location here in Somerset/Shopville for more than 4 years. It's convenient to our location. And for 4 years they have made great subs.A few nights ago I went to order steak subs as we always do, to be told they were frozen and couldn't service any steak. Ok, no problem I ordered another sub off their menu with double meat. When I got home I was amazed at how little meat was on this sub, truly not even enough for single meat. So I called to notify the staff that they owned me a double meat upgrade on my next order.I called this evening to place my order, to be told they don't take call in orders. Really? After four years of calling in orders and now, you don't take call in orders?It was explained to me that there are new owners onboard, and that things have changed. I asked for the phone number of where I can reach management to discuss this in private. She refused me telling me the on location manager will be in, in the morning.Ok, you don't wish to handle this privately? Let's handle this publically then. The Subway on rt 80 was taken over by another party, who apparently wishes to point this location to failure. If this is how management and their new customer service skills will be handled at this location, I will have to drive the Xtra five minutes to use Firehouse Subs as they always fix us a great sub.Good Luck to you Subway!
Parking: Never a problem
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Dasani Water
Josh Dick
Didn't have all the ingredients to make the sandwichs and the bread was stale/hardened.
I waked in a few minutes after 11am. There was no one else in line. The girl working made a face that let me know she was mad I had walked in. Then she turned her back on me. I won’t be back!
Atmosphere: 1
Service: 1
Don't like the new subway
Atmosphere: 1
Food: 1
Service: 1
Great sandwich, just a Lil bit congested due to it being in the back corner of a truck stop
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Rotisserie-Style Chicken
Used DoorDash - great delivery service and good food.
Food: 5
Recommended dishes: Doritos Cool Ranch
I’m assuming the manager on duty today doesn’t like her job. Very rude! No customer service skills.
I wanted to go all Denzel last night due to aggressively poor service and I am going all Karen this morning.I have frequented the Subway at East Way Market for years. I love the people there. I still talk to some that had worked there years before. Google shows the restaurant closing at 10:00 PM but sometimes it doesn't get updated. I went in at 8:40 PM and they had chairs blocking the restaurant entrance. I stuck my head in to ask what time they normally closed.Me: "What time do you normally ....."Employee: "We're closed!"Me: "Oh, I see that; I was wondering what time you normally close."Employee: "Why?"Employee: More aggressive this time. "WHY?"Me: "So I know what time to come in tomorrow night."Employee: Sighs "We close at 9:00."Me: I looked at my watch.Employee: "Our AC is out; It's hot!"Me: Took a breath "I understand."I waved and left.This morning I spoke with a manager and she couldn't tell me who the owner was. I explained what happened and she tried to excuse it by telling me I needed to understand that people get cranky when they are hot. Then she told me that the chairs I saw should have been my first clue.Needless to say, we won't be frequenting their establishment ever again.
Atmosphere: 3
Food: 4
Service: 1
The new owners are great!
Atmosphere: 5
Food: 5
Service: 5
One of the best subway subs I have had, the only minor thing I would say is I ordered from the app and I live 15 mins away, it took around 40 mins to be delivered, but other than that would definitely recommend there subs ?
Atmosphere: 3
Food: 4
Service: 3
I was the only customer and I spoke to the deli server and she said nothing,I spoke again asking how her day was going and again no response and I ask her if she wasn't talking and still no response,this was not a young server she was at least mid fourties,I turned around and was leaving and finally she said are you ordering? I told her omg,you do talk,needless to say I won't go back even though the food is good I cannot tolerate the rudeness and the bad example she sets for her younger coworkers.
Atmosphere: 1
Food: 5
Service: 1
I went in to Subway and ordered 2 foot long subs and started to scan a coupon. They told me that management would no longer take coupons.I guess they are trying to go out of business. I was going to buy gas there tonight to but i decided to get it somewhere else.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Horrible manager. Has a BAD Attitude.
Atmosphere: 1
Food: 3
Service: 1
I went to this subway for supper for my family and wanted to use a buy one get on free coupon. I was informed that they no longer honored them. Needless to say I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Horrible manager. Has a BAD Attitude.
Atmosphere: 1
Food: 3
Service: 1
We have been using the subway at the Eastway location here in Somerset/Shopville for more than 4 years. It's convenient to our location. And for 4 years they have made great subs.A few nights ago I went to order steak subs as we always do, to be told they were frozen and couldn't service any steak. Ok, no problem I ordered another sub off their menu with double meat. When I got home I was amazed at how little meat was on this sub, truly not even enough for single meat. So I called to notify the staff that they owned me a double meat upgrade on my next order.I called this evening to place my order, to be told they don't take call in orders. Really? After four years of calling in orders and now, you don't take call in orders?It was explained to me that there are new owners onboard, and that things have changed. I asked for the phone number of where I can reach management to discuss this in private. She refused me telling me the on location manager will be in, in the morning.Ok, you don't wish to handle this privately? Let's handle this publically then. The Subway on rt 80 was taken over by another party, who apparently wishes to point this location to failure. If this is how management and their new customer service skills will be handled at this location, I will have to drive the Xtra five minutes to use Firehouse Subs as they always fix us a great sub.Good Luck to you Subway!
Parking: Never a problem
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Dasani Water
Didn't have all the ingredients to make the sandwichs and the bread was stale/hardened.
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