McDonald's

5015 Shelbyville Rd, St Matthews
(502) 896-5660

Recent Reviews

Eric Marcum

It's McDonald's. Could be friendlier. Otherwise, met my mediocre expectations. No common sense. Ordered drinks, no straws. Ordered 3 sandwiches, asked for salt and pepper, was given 1 each....sheesh

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: World Famous Fries, Cheeseburger

Full Name

bad attention from the one who takes the order, rude and shouting as if angry at 09:00am on 02/15/24

Atmosphere: 1

Food: 4

Service: 1

chris beard

Staff was awesome and friendly. Received our food quickly. Was

Atmosphere: 5

Food: 5

Service: 5

Brad Gray

One of the better McDonald's in the city!

Atmosphere: 5

Food: 5

Service: 5

Robert Bruner

Best McDonald'

Atmosphere: 5

Food: 5

Service: 5

S D

Slowest drive through in the planet.

Atmosphere: 1

Food: 3

Service: 1

George Cole

So every time I go to McDonalds, Tell me why their damn milkshake machines "don't work" lmao OK MCDONALDS!! HOW ABOUT TAKE ICECREAM OFF UR DANG MENUS!!!!!!!

Atmosphere: 1

Food: 4

Service: 2

William Wright

Had me waiting for 25min totell me they didn't have my item

Atmosphere: 1

Food: 1

Service: 1

Denise “Nise” Givens

Order was totally wrong. They got it correct on the board and on the receipt but when they handed me my food it was completely wrong. Not a good experience.

Atmosphere: 3

Food: 1

Service: 3

Mister Torres

Workers did not know what they have on their menu. Could not understand them very well because they were not proficient in English.

Atmosphere: 2

Food: 3

Service: 1

Puddin

We didn't go inside, we went to drive thru, the girl taking the order kept missing our fries, we explained it 5 times until we got our fries. We ordered the 40 piece chicken nugget and 2 large fries meal. They also wanted to charge us more for the fries they left out.

Atmosphere: 3

Food: 3

Service: 2

Holly Carter

The food is never correct even if you order it just how it comes on the menu. The reason for the 1 star though is because there are no changing tables in the bathrooms. Twice we have taken our toddler there to play while we eat and both times our infant has needed a diaper changed. 1. I isn't safe. 2. It's inconvenient. Thankfully both of us where there each time because we had to change the baby in the car and trying to make the toddler leave and stay put outside while changing the baby would have been a nightmare. The last time we were there (and will ever be again) it was over 100° with the heat index so it wasn't even safe to have the baby outside so by the time we got her diaper changed she was screaming and nearly purple from the heat. This is unacceptable not to mention the fact that anyone driving through the parking lot has full view of my babies naked butt. That's not ideal.

Atmosphere: 1

Food: 2

Service: 2

BoiBoi The Great

For some reason this place always seems to hire the most rude and ratchet of employees. The girl at the window places your debit card in an awkward position before she runs it and may be stealing your

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger, Egg Mcmuffin

Luke Davidson

Great food, clean facility, friendly workers, efficient ordering system.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Dr Pepper, Cheeseburger

Kayce Robinson

I got the best service!!!I am handicapped. My left hand doesn't open far enough for me to grasp my drinks...so I always ask if they can set the drink on my car door so I can grasp it in my right hand and press it against my left arm to balance. The team member helped so much....I made a mess of it and she reset the frozen drink in a larger cup . She said her name was Gloria. She was so sweet and patient with me. Thank you for such a kind spirit.

Atmosphere: 5

Food: 5

Service: 5

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