White Castle

4020 Shelbyville Rd, St Matthews
(502) 259-9145

Recent Reviews

Max Pullen

Ordered some chicken ring sandwiches with no cheese, only for all them to come with cheese, after waiting 15 minutes for the food. Not that big of a deal. I get told to go in the dining room to get it sorted, only to find the door locked and no one interested in opening it. So I go back in the drive thru. I wait 15 minutes for someone to talk to me, and they can’t even fix it. We got a refund. Absolutely horrendous service.

Atmosphere: 1

Food: 1

Service: 1

Travis Wilkinson

Waiting in line for over 20 mins for one combo, card reader didn’t seem to be working, treated me like I’m broke and trying to

Atmosphere: 1

Service: 1

Joseph Paradis

Shake machine is broken. No napkins or condiments out. But, very friendly staff.

Atmosphere: 3

Food: 4

Service: 5

shaha shaha

Staff may be scamming credit cards very rude and not customer service

Service: 1

Jeffrey Dean

Burgers and fries had obviously been sitting for a while. The warm steamy little buns? They were hard.

Grace Tharp

The restraunt & parking lot was clean. Food was being cooked as ordered. Was busy but no wait. Everyone was working hard & smiling. Hamburger was delicious & hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Slider

Michelle Amar

Nobody beats the shakes at White Castle! I highly recommend to shake lovers.

Atmosphere: 4

Food: 5

Service: 3

Carl blankenship

Coke unavailable,coke zero unavailable, coffee was just warm and the restrooms smelled of bad sewer. Waitress which I think was a manager didn't ask if I wanted cream or sugar, didn't say thank you or nothing told her that thete was any coke and she said that it was out. Wasn't busy at all and I was there for lunch and I see why, I know I won't be back

Atmosphere: 3

Food: 3

Service: 1

Bryon Sergent

Great place have always loved Whities!

Jim Breslin

Just ordered some double cheeseburgers ? and they tasted great.They were hot and deliciousThanks for making my

Food: 5

Service: 5

Craig R. Mottram

Pretty prompt service and sliders are always good

J Spruill

The food was trash. You could tell they premade everything and waited on someone to come through and order. My chicken rings had 3 different consistencies and they were all terrible. Dry, hard, and tasteless.

Atmosphere: 1

Food: 1

Service: 1

chris meredith

Always good, quick service hot food, what's not to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Double Cheeseburger

Brianna Hughes

Yesterday I ordered take out and I took a bite of my burger … no words at

Atmosphere: 5

Food: 1

Service: 3

paul p

Left drive thru after 20 min wait last time. This time I was only car and it took 15 min to get 2 burgers and an onion ring. Got home, no burgers and onion chips instead of rings. Done with this branch. Really gone downhill.

Atmosphere: 2

Food: 3

Service: 1

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